Technical Manager, Product Quality Engineering
2 weeks ago
About The Team:
The Product Quality Engineering Team at Noah Medical is responsible for ensuring top-notch quality and performance in the Galaxy system, including hardware and software. We investigate technical issues to find root causes, monitor system health in the field, collaborate with the MedEd and Sales teams to share insights, and support design and process changes with the R&D and Manufacturing teams. Join us to contribute to Noah Medical's growth and to shape the future of medical robotics.
A Day In The Life Of Our Technical Manager, Product Quality Engineering:
Hire a team of product quality engineers who lead root cause investigation.
Manage and train team members with support from cross-functional teams to reach their full potential.
Ensure internal and complaint investigations are done on time and reports meet the internal quality standard.
Build the metrics and process to monitor the health of capital systems in the field with support from cross-functional teams.
Build the process of sharing learnings from complaints with R&D, Quality, and Manufacturing teams.
Be a hands-on engineer able to root cause technical issues in at least one major function of the Galaxy system.
About You:
B.S. or higher in engineering degree or related engineering discipline.
At least 1 years experience in people management.
Minimum 6 years of experience working in complex hardware and software environments with a minimum of 3 years in the medical device industry.
Strong people management skills, proven success in recruiting, creating, and motivating a strong performing engineering team.
Experience with root cause engineering investigations and customer complaint investigations process and management
Preferred experience in performing software investigations
Process-driven mindset and experience building new teams and processes
Knowledge and experience with FDA Quality System regulations including those related to the development of Medical Devices, i.e. IEC 60601, IEC 62304, ISO 14971, ISO 13485.
Excellent oral and written communication skills
Workplace Type:
Hybrid
Benefits & Perks (For Full Time Employees):
Competitive Salary
Comprehensive health insurance including Medical, Dental and Vision + HSA and FSA options
Equity & Bonus Program
Life Insurance (company paid & supplemental) and Disability insurance
Mental health support through medical insurance programs
Legal and Pet Insurance
12+ paid holidays, 15-20 days of PTO + use-what-you-need sick days
Paid parental leave
In-office snacks and beverages
In-office lunch stipend
Learning & Development Opportunities: On-demand online training and book reimbursement
Team building and company organized social and celebration events
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