Enterprise Account Manager

2 weeks ago

New York, United States ISC Full time

About the Company

The company is a global leader in providing advanced solutions for Treasury Risk Management and Commodity Management. They serve many of the worlds top corporations, including a significant portion of major companies and central banks. Their portfolio offers a variety of leading systems designed to meet diverse client needs. The company prioritizes innovation, offering new applications and interfaces that can be integrated across their product suite, ensuring clients receive the best solutions regardless of their chosen system. Their vision is to revolutionize the treasury and commodity industries, empowering their users to achieve more through digitalization and automation.

Position Overview

A global leader in financial technology solutions is seeking a seasoned Enterprise Account Manager to join their Sales and Account Management team. This team comprises experienced professionals across Sales, Account Management, pre-sales, and Sales Operations, working collaboratively in a team-selling environment.

The primary responsibility of this role is to act as the main point of contact for a portfolio of clients in the Americas region, including banks, corporations, and government agencies. The role involves gaining in-depth knowledge of each clients operations and current system usage to optimize and enhance their experience, ensuring they derive maximum value from their investment.

Key Responsibilities

  • Cultivating and sustaining robust relationships with clients in the region.
  • Acquiring a comprehensive understanding of each client's treasury operations.
  • Developing and implementing account plans aimed at optimizing usage, boosting revenues, and enhancing customer satisfaction.
  • Driving revenue growth by executing strategic market approaches, focusing on up-selling and cross-selling opportunities.
  • Preparing and presenting commercial proposals that include software licensing and professional services.
  • Promoting value-added solutions to enhance client relationships.
  • Collaborating regularly with customer support, professional services, commercial, legal, invoicing, and senior management teams to ensure exceptional service delivery.
  • Representing the company at industry conferences and events.
  • Staying informed on key industry topics and trends to support client discussions.

Required Experience, Skills, and Qualifications

  • Strong analytical, interpersonal, and communication skills (both verbal and written).
  • Ability to create professional-quality customer proposals adhering to company standards.
  • Excellent customer relationship and interpersonal skills.
  • A consultative, creative, and problem-solving approach.
  • Proven ability to initiate, develop, and nurture relationships.
  • Passion for excellence and high-quality deliverables.
  • Enthusiasm for taking responsibility and working independently.
  • Effective communication skills across various stakeholder levels.
  • Ability to multi-task and adapt to a rapidly changing environment.
  • Fluent in English, both spoken and written.
  • A minimum of 5 years of industry experience, particularly in treasury management or related fields.

Desired Experience

  • Proven track record in selling to an existing customer base with a high retention rate.
  • Hands-on experience in a customer-facing account management role.
  • Experience in solution selling to existing customers.
  • Familiarity with treasury management systems or similar platforms.

Equal Employment Opportunity

The company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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