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Customer Success Manager

3 months ago

Little Ferry, United States Talentify.io Full time

Employer Industry: Customer Success Solutions Why Consider This Job Opportunity: Competitive salary up to $80,000 Opportunity for career advancement and growth within the organization Comprehensive benefits package including health insurance and 401(k) options Chance to work with large enterprise customers and make a positive impact Collaborative and supportive work environment Opportunity to represent the voice of the customer and influence product roadmap What To Expect (Job Responsibilities): Drive retention and growth among valuable customers by understanding their needs Communicate with customers to analyze adoption trends and mining opportunities Design focused plans to help customers reach their business goals Coordinate resources across the organization to support customer needs Represent the voice of the customer to inform sales process and product roadmap What Is Required (Qualifications): 2+ years of experience in Customer Success, Relationship Management, or similar role Exceptional communication, organizational, and collaboration skills Empathetic and positive attitude towards customer success Secure knowledge of products and industry Ability to form and maintain strong client relationships How To Stand Out (Preferred Qualifications): Experience working with large enterprise customers Superior organization and presentation skills Excellent verbal and written communication skills #J-18808-Ljbffr