Night Auditor

1 week ago

Houston, United States Dalwadi Hospitality Management Full time
Dalwadi Hospitality Management - Immediate Night Auditor Position

Are you a night owl who thrives in a fast-paced environment? Do you excel at providing exceptional guest service even during the late hours? If so, we have an exciting opportunity for you to join our team as a Night Auditor at Dalwadi Hospitality Management.

The Night Auditor at Dalwadi Hospitality Management serves as the primary point of contact for guests during the night shift, ensuring a seamless experience while upholding brand standards. As part of our dynamic team, you will have the chance to learn valuable skills in hospitality management and customer service.

Essential Duties:
  • Check in guests efficiently and warmly, ensuring accurate room assignments and rates
  • Handle guest check-outs, inquiries, and complaints with professionalism
  • Operate hotel phone system, handle reservations, and provide assistance to guests
  • Maintain accurate records of room availability and guest accounts
  • Conduct security walks and ensure compliance with safety procedures
  • Generate audit reports, communicate effectively with team members, and maintain a high level of performance
Requirements:
  • Strong customer service skills
  • Ability to work independently and collaboratively
  • Excellent communication and attention to detail
  • Capacity to multitask and show initiative
Benefits:
  • Paid time off
  • Health, dental, vision, and life insurance
  • Employee discounts

Location: Houston, Texas

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