Resident Services Coordinator

2 weeks ago


Evanston, United States Addison Group Full time

We're seeking a Resident Services Coordinator for a short-term contract with our client in Healthcare/Assisted Living. This contract is starting June 4th and ending July 23rd. This role involves communication between residents, maintenance staff, and stakeholders, managing repair requests, documenting activities, and maintaining billing records. The position requires a proactive approach to ensure prompt issue resolution and accurate documentation. Hours are Monday to Friday, 8:00 am - 4:00 pm, with a 30-minute lunch break. Pay rate is $20.50/hr, and the dress code is business casual. Responsibilities: Act as primary liaison for resident maintenance needs and concerns. Log, prioritize, and ensure timely resolution of repair requests. Maintain accurate records of requests, work orders, and billing. Collaborate with staff and vendors to schedule and oversee repairs. Assist in billing processes, ensuring accuracy and protocol adherence. Requirements: Experience: Minimum 2 years of facility coordination Education: High School Diploma Software: Proficiency in Microsoft Office, particularly in basic spreadsheets and data entry Preferred: Excellent communication and interpersonal skills. Strong organizational and time management abilities. Attention to detail and accuracy in documentation. Problem-solving and decision-making capabilities. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in computer applications, particularly MS Office. Flexibility and adaptability to changing priorities and circumstances. Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.



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