Customer Experience Advisor

6 months ago


Brooklyn, United States MPB Full time

Do you know your way around a camera, have an interest in photography and want to use that knowledge in your day job? Do you give fantastic customer service?

MPB is the largest platform for buying and selling used photography and videography equipment. We're growing our Customer Experience team and are looking for a US-based advisor to join us.

You'll take on a varied role including:

  • Acting as the first point of contact for all customers.
  • Offering expert advice and guidance across all products and helping people navigate the MPB site.
  • Dealing with customers via email, live chat and phone.
This position is based in our Brooklyn office for 2 days per week, with the rest of the time spent working remotely.

The successful candidate will be reporting to our Customer Experience Team Leader and Customer Experience Manager.

Skills you'll need:
  • Customer service experience with a genuine passion for helping and engaging with customers to solve problems
  • Some knowledge of photography or videography equipment
  • Great attention to detail
  • Excellent phone skills and a great attitude
We are a global company so any additional language skills you have will be highly beneficial.

Salary: $47,000

Benefits:
  • Competitive salary
  • PTO allowance
  • Medical/Dental/Vision
  • 401k
  • Company EAP
  • Employee Discounts
  • Dog-friendly office

At MPB, we support our staff and their careers in every way we can.

As well as all the standard benefits, we have clear career frameworks in place so that you know where your career is going to develop.

The wellbeing of our employees is paramount and we provide private healthcare from your start date as well as access to our EAP to support your mental wellbeing.

Department Customer Experience Locations Brooklyn Remote status Hybrid Remote
  • Parts Advisor

    2 months ago


    Brooklyn, United States Tesla Full time

    At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world's transition to sustainable energy. As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the...

  • Enrollment Advisor

    7 months ago


    Brooklyn, United States HRPivot Full time

    Are you looking for a challenge and a career that helps change people's lives and also provides opportunity for growth and advancement? Then the Allen School is for you! In this entry level role advisors will have the opportunity to make a difference by working with students by building relationships through advising them on the requirements for admittance...


  • Brooklyn, United States JPMorganChase Full time $62,400

    At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be...


  • Brooklyn, United States JPMorganChase Full time $62,400

    At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion. Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be...

  • Financial Advisor

    3 months ago


    BROOKLYN, United States Citizens Full time

    DescriptionCitizens Wealth Management is honored to be a high quality provider in the investment services industry and is focused on growing our market share in the states we currently operate.  We are currently hiring talented Financial Advisors who proactively identify and sell a broad array of Investment and Insurance products to customers. The Virtual...


  • Brooklyn, United States National Safety Apparel Full time

    Customer Experience Specialist Reports To:Customer Experience Manager or Customer Experience Quality ManagerDirect Reports: N/AFLSA Status: Exempt (Not eligible for OT)Employment Type: Full timePosition Overview: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel, provide quotes, process orders, and...


  • Brooklyn, United States National Safety Apparel Full time

    Customer Experience Specialist Reports To:Customer Experience Manager or Customer Experience Quality ManagerDirect Reports: N/AFLSA Status: Exempt (Not eligible for OT)Employment Type: Full timePosition Overview: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel, provide quotes, process orders, and...


  • Brooklyn, New York, United States T-Mobile Full time

    T-Mobile is seeking a highly skilled and enthusiastic Customer Experience Expert to join their team. As a key member of our sales staff, you will be responsible for providing exceptional customer service and ensuring that customers have an outstanding experience with our products and services.Job SummaryThe Customer Experience Expert will work closely with...


  • Brooklyn, New York, United States Old Navy Full time

    At Old Navy, we're looking for a Customer Experience Specialist to join our team. About the RoleThis is a fantastic opportunity to work in a fast-paced retail environment and deliver exceptional customer experiences.About the JobAs a Customer Experience Specialist at Old Navy, you'll be responsible for:Create memorable shopping experiences for...


  • Brooklyn, New York, United States Uniqlo Full time

    **About the Role:** We are seeking a highly motivated and customer-focused Sales Associate to join our team at UNIQLO. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth.**Key Responsibilities:**Meet and exceed sales targets by offering excellent customer service and providing personalized...


  • Brooklyn, Wisconsin, United States L'agence Full time

    About L'agenceWe are a dynamic retail organization seeking a skilled and motivated individual to join our team as a Customer Experience Coordinator. This role is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.Key Responsibilities:Greeting and Sales Floor Assistance: The...


  • Brooklyn, New York, United States Smashburger Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Experience Ambassador to join our team at Smashburger. This role involves delivering exceptional service to our guests, ensuring they have an unforgettable dining experience.Key ResponsibilitiesProvide Personalized Service: Be knowledgeable of all menu items and suggest personalized options to...


  • Brooklyn, New York, United States Domino's Pizza LLC Full time

    Domino's: A Great Place to WorkWe're looking for a motivated individual to join our team as a Customer Experience Associate. In this role, you will:Engage with customers and provide top-notch serviceWork efficiently with our technology and Point of Sale SystemMaintain a clean and inviting store frontCompensation: Our associates earn an estimated...


  • Brooklyn, New York, United States AT&T Full time

    Sales Position DescriptionWe are looking for a highly driven Sales Consultant to join our team. The ideal candidate will have excellent communication skills, a strong ability to build relationships, and a passion for delivering exceptional customer experiences.This role offers a competitive salary range of $19.12 to $21.91 per hour, plus commissions. We also...


  • Brooklyn, New York, United States Restore Hyper Wellness Full time

    Are you passionate about helping people live healthier lives? Do you have excellent communication and collaboration skills? If so, we want to hear from you! As a Customer Experience Representative at Restore Hyper Wellness, you will play a critical role in delivering a high-quality customer experience. Your responsibilities will include greeting clients,...


  • Brooklyn, New York, United States ASM Global Full time

    Company Overview: ASM Global is a world leader in venue management and event production. Our team of experts delivers exceptional experiences for guests at various events and venues.About the Role: We are seeking a skilled Customer Experience Ambassador to join our team. As a Guest Services Representative, you will be responsible for providing accurate...

  • Careers Advisor

    2 weeks ago


    Brooklyn, New York, United States Equus Full time

    About the RoleAs a Careers Advisor in our WeCARE program, you will be working as part of a team to support individuals in successfully receiving federal disability benefits. This is an exciting opportunity to make a lasting impact on the lives of others.Key ResponsibilitiesYou will work with customers to follow up on their applications and ensure timely...


  • Brooklyn, New York, United States AlienVault Full time

    Job DescriptionAs a Retail Sales Consultant at AT&T, your primary goal is to create meaningful connections with every customer, utilizing your personalized sales expertise to guide them through their options. You will work on the sales floor, using a consultative sales approach to meet customers' needs and exceed sales targets. Your schedule will be between...


  • Brooklyn, New York, United States Severed Heads (500) Full time

    Job OverviewWe're seeking a passionate hospitality professional to join our team at Severed Heads (500), a renowned restaurant in the boroughs' thriving food scene.This role involves delivering exceptional guest experiences while working alongside like-minded individuals who share your enthusiasm for the industry.Main Responsibilities:Taking orders with...


  • Brooklyn, New York, United States Fanatics Full time

    Job OverviewWe are seeking highly motivated Seasonal Retail Associates to join our team at Fanatics. As a key member of our front-line selling effort, you will be responsible for driving sales revenue, creating an exceptional shopping experience for our fans, and maintaining retail standards through back-of-house operations.Key ResponsibilitiesGreet fans and...