Customer Experience Representative

1 day ago


Brooklyn, New York, United States Fanatics Full time
Job Overview

We are seeking highly motivated Seasonal Retail Associates to join our team at Fanatics. As a key member of our front-line selling effort, you will be responsible for driving sales revenue, creating an exceptional shopping experience for our fans, and maintaining retail standards through back-of-house operations.

Key Responsibilities
  1. Greet fans and ask questions to help make their shopping experience enjoyable.
  2. Make recommendations based on observations and conversations with fans.
  3. Help execute a brand connection by ensuring fans enjoy a top-notch shopping experience.
  4. Maintain sales floor and/or stockroom standards with an eye to detail.
  5. Process sales transactions via the Fanatics Point of Sale System (POS).
  6. Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
Requirements and Qualifications
  • Minimum 18 years of age, High School graduate or equivalent.
  • Past experience working in retail or sales preferred.
  • Ability to work independently and responsibly in a fast-paced environment.
  • Availability to work extended hours on game days and during events.
What We Offer

The salary rate for this position is $20.00 per hour, representing base pay only. When determining base pay, we consider factors such as location, experience, qualifications, and training.



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