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Sr. Engineering Manager, Research and Development
4 months ago
Overview
Seeking an individual who is motivated by leading a team of engineers to develop technology and reshape the future of the restaurant industry
The Production Design Group within Chick-fil-A, Inc. focuses on engineering revolutionary restaurant system solutions that Operators, Team Members, and Customers love for 3,000+ restaurants. The unique needs of Chick-fil-A restaurants has necessitated the need for an internal equipment, systems, and processes research & development (R&D) team to solve future challenges for restaurants before they are encountered. Given the magnitude and complexities of these challenges resulting from creating new technologies or adapting existing technologies to the restaurant industry, it has resulted in the need to begin working of projects that will be needed years in the future.
The Sr. Principal Team Leader, R&D role, within Production Design is tasked with leading a team of R&D engineers working on future restaurant equipment projects, leading them through the R&D process. The role is to develop project and partnership strategies as well as communicating and coordinating projects within the Chick-fil-A organization.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities
Leadership and Team Management:
Lead, mentor, develop and inspire a team of engineers and researchers to achieve project goals.
Foster a culture of innovation, collaboration, and continuous improvement within the R&D team.
Strategy & Influence
Utilizing a broad organizational lens, identify future challenges faced by the business that may not be apparent to others
Identify new capabilities for Chick-fil-A restaurants made possible by technical solutions
Select R&D projects based upon the greatest impact to Chick-fil-A's future success
Influence the organization toward resourcing the development of solutions to these future challenges and new capabilities.
Project Management:
Oversee the planning, execution, and completion of R&D projects
Ensure projects are delivered on time, within scope, and meet high-quality standards
Oversee the development of business cases around R&D project outputs for use in identifying projects worthy of entering the product development process
Collaborate with cross-functional teams to integrate R&D outputs into product development processes
Technical Expertise:
Stay abreast of industry trends, emerging technologies, and advancements in the field
Provide technical guidance and insights to the team, driving innovation and pushing the boundaries of technology
Resource Allocation:
Efficiently allocate resources, including budget, engineering hours, and equipment, to maximize productivity and project success
Collaboration:
Collaborate with other departments, including Menu & Packaging, Service & Hospitality, Restaurant Design, and Digital Transformation & Technology, as well as with other sub-teams in Production Design to ensure alignment of R&D efforts with overall business objectives
Communicate strategy, projects, and outcomes to a large & diverse group of cross functional stakeholders
Risk Management:
Identify potential risks and develop mitigation strategies to ensure successful project outcomes
Budget Management:
Develop and manage the R&D budget, ensuring cost-effectiveness and optimal resource utilization
Partner Management:
Identify and develop new vendors with capabilities to support R&D project efforts
Negotiate project agreements including the intellectual property ownership with R&D partners
Ensure partners are appropriately resourced to support Chick-fil-A R&D project
Approve vendor invoices and ensure the vendor is accountable for project outcomes and dates
Minimum Qualifications
Bachelor's Degree
8 or more years of professional experience
Experience leading engineering teams
Builds effective relationships with internal Chick-fil-A Staff, Operators, and external partners
Awareness of current and future technology trends
Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, and exceptional outcomes
Exhibits ability to lead a team through prioritizing multiple projects and tasks, adapts to changing needs and tackles new challenges daily
Preferred Qualifications
Bachelor's Degree in an Engineering related discipline
Demonstrates the capacity to comprehend the prevailing business priorities of Chick-fil-A and their potential implications on ongoing R&D initiatives. Possesses the skill to formulate R&D strategies aligning with these focal areas
Demonstrates the ability to influence, manage and present ideas via clear written and oral communication (strong presentation skills)
Self-starter who operates well in a collaborative team environment and adapt effectively to changing business priorities/strategies
Minimum Years of Experience
8
Travel Requirements
15%
Required Level of Education
Bachelor's Degree
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