Current jobs related to National Assistance Contact Center Representative - El Paso - General Dynamics Information Technology
-
El Paso, Texas, United States General Dynamics Information Technology Full timeJob Title: National Assistance Contact Center RepresentativeJob Summary:We are seeking a compassionate and empathetic individual to join our National Assistance Contact Center team as a National Assistance Contact Center Representative. In this critical support role, you will provide support to individuals and families affected by recent events, following...
-
El Paso, Texas, United States General Dynamics Information Technology Full timeJob Title: National Assistance Contact Center RepresentativeJob Summary:We are seeking a compassionate and empathetic individual to join our team as a National Assistance Contact Center Representative. In this critical support role, you will provide support to individuals and families affected by recent events, following established customer service and...
-
El Paso, Texas, United States General Dynamics Information Technology Full timeJob DescriptionAt General Dynamics Information Technology, we are seeking a compassionate and empathetic individual to join our team as a National Assistance Contact Center Representative. This is a critical support role that requires a sense of urgency and a passion for providing world-class customer service.Key Responsibilities:Provide support to...
-
Contact Center Team Lead
1 month ago
El Paso, Texas, United States Datamark, Inc. Full timeCustomer Service Operations ManagerDatamark, Inc. is a leading provider of business process outsourcing solutions, helping organizations worldwide manage their operations more efficiently and effectively. We are seeking a dedicated and experienced Customer Service Operations Manager to oversee the day-to-day operations of our contact center and ensure...
-
National Contact Center Agent I
4 months ago
El Dorado, United States Murphy USA Full timeThe NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system, credit card systems, satellite connectivity, external refrigeration, heat or a/c, or any number of technical or mechanical issues that may arise. NCC Agents...
-
National Contact Center Agent I
4 months ago
El Dorado, United States Murphy Oil Full timeJob Posting The NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system, credit card systems, satellite connectivity, external refrigeration, heat or a/c, or any number of technical or mechanical issues that may arise....
-
Customer Service Representative
7 days ago
El Paso, United States National Guard Employment Network Full timeJob Description DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I. In this role, the Customer Service Representative I will handle incoming calls and emails from customers, answering questions, resolving issues, and providing product or service information in our call center. They will maintain accurate customer...
-
Call Center Representative
4 weeks ago
El Paso, United States Kids Dental Brands Full timeCall Center Representative - El Paso Dentistry 4 Kids (Dyer) - - Competitive Hourly Rate Plus Monthly Bonus Potential of up to $200 - - Are you hardworking, dependable, coachable, and CAREER-MINDEDCan you confidently communicate in a professional set Call Center, Representative, Retail, Healthcare
-
Call Center Representative
3 days ago
El Paso, United States Insight Global Full timeContact Center Agent 1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center. 2. Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals. 3. Enter information into...
-
Call Center Representative
2 weeks ago
El Paso, United States Insight Global Full timeContact Center Agent1. Serve as a direct point of contact for individuals registering for federal assistance,asking questions about a prior registration and seeking relief program referrals viathe call center.2. Conduct all calls with patience, tact, and courtesy to determine needs, andprovide instructions and/or referrals.3. Enter information into FEMA’s...
-
Call Center Representative
3 weeks ago
El Paso, United States Insight Global Full timeFully Remote Contact Center Agent Pay: $18/hr + $4.57 fringe benefit per hour = $22.57/hr Job Description: 1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center. 2. Conduct all calls with patience, tact, and courtesy to...
-
Call Center Representative
3 weeks ago
El Paso, United States Insight Global Full timeFully Remote Contact Center AgentPay: $18/hr + $4.57 fringe benefit per hour = $22.57/hrJob Description:1. Serve as a direct point of contact for individuals registering for federal assistance,asking questions about a prior registration and seeking relief program referrals viathe call center.2. Conduct all calls with patience, tact, and courtesy to determine...
-
Call Center Representative
3 weeks ago
El Paso, United States Insight Global Full timeFully Remote Contact Center AgentPay: $18/hr + $4.57 fringe benefit per hour = $22.57/hrJob Description:1. Serve as a direct point of contact for individuals registering for federal assistance,asking questions about a prior registration and seeking relief program referrals viathe call center.2. Conduct all calls with patience, tact, and courtesy to determine...
-
Customer Service Representative
3 days ago
El Paso, Texas, United States National Guard Employment Network Full timeThe Customer Service Representative role at National Guard Employment Network is a dynamic opportunity to provide world-class support to our customers. As a key member of our team, you will be responsible for managing customer orders, including order entry and changes, while ensuring accurate and timely communication with customers and operations.Key...
-
Account Receivable Call Center Specialist
2 weeks ago
El Paso, Texas, United States Kelly Services, Inc. Full timeJob Title: Account Receivable Call Center RepresentativeKelly Services, Inc. is seeking a highly skilled and detail-oriented Account Receivable Call Center Representative to join our team.Key Responsibilities:Handle a high volume of inbound and outbound customer service calls to resolve customer inquiries and concerns.Enter conversations into a database to...
-
Outbound Call Center Representative
3 days ago
El Paso, Texas, United States Signify Health Full timeJob SummaryWe are seeking a highly motivated and results-driven Outbound Call Center Representative to join our Member Engagement team at Signify Health. As a key member of our team, you will play a critical role in contacting Medicare Advantage and Medicaid health plan members by phone to offer, explain, and schedule free in-home or virtual healthcare...
-
Call Center Representative
2 weeks ago
El Paso, United States Insight Global Full timeInsight Global is hiring for several fully remote Call Center Agents. Job Description: Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center.Conduct all calls with patience, tact, and courtesy to determine needs, and provide...
-
Call Center Representative
6 months ago
El Paso, United States Professional Moving & Storage INC Full timeWe are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Insight Global Full timeJob Title: Call Center RepresentativeFully remote contact center agents are needed to serve as a direct point of contact for individuals registering for federal assistance.Key Responsibilities:Conduct scripted interviews with disaster survivors to determine their needs and provide instructions and/or referrals.Enter information into FEMAs Windows-based...
-
Truck Driver
4 days ago
El Paso, Texas, United States Army National Guard Full timeJob SummaryAs a Truck Driver in the Army National Guard, you will play a critical role in supporting military operations by transporting cargo and supplies. This position requires strong driving skills, attention to detail, and the ability to work independently.Key ResponsibilitiesOperate a variety of vehicles and equipment over different terrain and...
National Assistance Contact Center Representative
3 months ago
Type of Requisition:PipelineClearance Level Must Currently Possess:NoneClearance Level Must Be Able to Obtain:NoneSuitability:Public Trust/Other Required:OtherJob Family:SCAJob Qualifications:Skills:Call Center, Customer Service, Data EntryCertifications:Experience:0 + years of related experienceUS Citizenship Required:YesJob Description:Join the GDIT team to help your fellow citizens in need. Training and work associated with this position is performed physically onsite at our facility in El Paso, TX. Employees may be allowed to work remotely upon successful completion of training, including OJT (a minimum of 8 days onsite).GDIT has opportunities available for compassionate and caring people to support individuals and families during times of crisis at our National Assistance Center. Join our team to make an impact supporting your neighbors as they navigate through difficult and challenging situations. This is a short-term/seasonal role.As a well-qualified candidate, YOU ARE:Compassionate and empathetic with a passion for helping othersA proactive agent for change, with a passion for providing world-class customer serviceEnergetic and enthusiastic with a desire to achieve high levels of successAble to thrive in a high-energy demanding environment that requires a sense of urgencyIn this critical support role, YOU WILL:Impact the lives of others, by providing support to help individuals and families by following call guides to gather, enter and verify informationManage a high volume of calls in an inbound contact center environment supporting individuals, families, and businesses that have been impacted by recent eventsAdhere to established customer service and documentation standards necessary to provide the level of support requiredTo be successful in this role, you MUST HAVE:Flexible availability and be willing to work a variety of shiftsAn ability and willingness to begin work with as little as 24 hours noticeAn ability and willingness to work ONSITE, as requiredAccess to 10 Mbps of download speed and 1 Mbps of upload speed of dedicated internet bandwidth (satellite provided internet service will not qualifyAn ability to manage crisis situations and support callers during difficult and emotional timesA high school diploma or equivalentAn ability to successfully pass a government background checkUS CitizenshipTexas residency living within a reasonable driving distance (~60 miles) of our El Paso, TX. facilityPlease note: To ensure adequate staffing levels and response times, regular and timely attendance related to assigned work schedules including breaks and lunches is REQUIREDWork environment:Full timeHybrid: On-site and remoteOpportunities also available in:El Paso (Spanish Bilingual Only)New Orleans, LA.Bossier City, LA.Natchitoches, LA.Barbourville, KY.This position is not yet funded.#GDITDisasterAssistanceJobs#TSSCEThe likely hourly rate for this position is between $12.55 - $20.84. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:8Travel Required:NoneTelecommuting Options:RemoteWork Location:USA TX El PasoAdditional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.
