National Contact Center Agent I
5 months ago
The NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system, credit card systems, satellite connectivity, external refrigeration, heat or a/c, or any number of technical or mechanical issues that may arise. NCC Agents take phone calls, many of which are legitimate emergencies, and either solve the problem themselves, assist the caller in solving the problem, or escalate the problem to an Assistant Manager or a vendor. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer calls from Sites and Vendors, analyze issues, instruct callers on solution or escalate to vendor or other department. 2. Document and process tickets. 3. Determine when to send a technician out to site locations. There is a cost associated with these decisions and substantial savings by decreasing the use of third party vendors. 4. Timely resolution of problem escalation to positively impact customer service at the store level, employee relations and loss of sales if not handled properly. 5. Analyze technical issues at locations on a timely basis to decrease repair time of technical issues and prevent sales decreases. 6. Work with co-workers to address escalating problems for resolution, helping in areas of expertise. 7. Interact with operations/store personnel to resolve issues at site level, escalate store issues to District Manager. 8. Contact with Vendors when self maintenance and repair is impossible. 9. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training. Or equivalent combination of education and experience.
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National Contact Center Agent I
5 months ago
El Dorado, United States Murphy Oil Full timeJob Posting The NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system, credit card systems, satellite connectivity, external refrigeration, heat or a/c, or any number of technical or mechanical issues that may arise....
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Customer Service Representative
3 weeks ago
El Dorado Hills, California, United States Murphy Oil Full timeJob Title: National Contact Center Agent IJob Summary: Murphy USA is seeking a highly skilled National Contact Center Agent I to join our team. As a National Contact Center Agent I, you will be responsible for providing exceptional customer service to our Murphy USA sites, resolving technical issues, and escalating problems to vendors or other departments as...
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El Dorado, Arkansas, United States Victory Childcare Center Full timeJob OverviewAs Operations Manager, you will oversee the daily operations of our Early Childhood Education Center. This includes managing staff, ensuring compliance with regulations, and maintaining a safe and healthy environment for our children.Key ResponsibilitiesManage and supervise staff, including lead teachers and administrative assistantsEnsure...
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El Dorado, Arkansas, United States The National Coalition of Healthcare Recruiters Full timeAbout the Role:The National Coalition of Healthcare Recruiters is seeking an experienced psychiatrist to join our behavioral healthcare team at a private, not-for-profit community mental health center. The center provides a full spectrum of professional mental health services to residents of various counties.The ideal candidate will provide a variety of...
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Call Center Representative
4 weeks ago
El Paso, United States Insight Global Full timeContact Center Agent1. Serve as a direct point of contact for individuals registering for federal assistance,asking questions about a prior registration and seeking relief program referrals viathe call center.2. Conduct all calls with patience, tact, and courtesy to determine needs, andprovide instructions and/or referrals.3. Enter information into FEMA’s...
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Call Center Representative
3 weeks ago
El Paso, United States Insight Global Full timeContact Center Agent 1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center. 2. Conduct all calls with patience, tact, and courtesy to determine needs, and provide instructions and/or referrals. 3. Enter information into...
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Call Center Representative
1 month ago
El Paso, United States Insight Global Full timeFully Remote Contact Center Agent Pay: $18/hr + $4.57 fringe benefit per hour = $22.57/hr Job Description: 1. Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center. 2. Conduct all calls with patience, tact, and courtesy to...
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Call Center Representative
1 month ago
El Paso, United States Insight Global Full timeFully Remote Contact Center AgentPay: $18/hr + $4.57 fringe benefit per hour = $22.57/hrJob Description:1. Serve as a direct point of contact for individuals registering for federal assistance,asking questions about a prior registration and seeking relief program referrals viathe call center.2. Conduct all calls with patience, tact, and courtesy to determine...
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El Dorado, United States The National Coalition of Healthcare Recruiters Full time(Physician/MD qualifications required) Psychiatry (General) - A private, not-for-profit community mental health center providing a full spectrum of professional mental health services to the residents of Union, Ouachita, Columbia, Dallas, Nevada, and Calhoun counties is seeking an experienced psychiatrist to join the behavioral healthcare team. The BH team...
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Forest Ranger I Position
4 weeks ago
El Dorado, Arkansas, United States Arkansas Government Job Full timeJob SummaryThe Forest Ranger I is a critical role in the Arkansas Department of Agriculture, responsible for forest propagation, fire prevention and suppression, and timber management. This position requires a strong understanding of forestry practices and the ability to work in a fast-paced environment.Key ResponsibilitiesLocate and suppress wildfires using...
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CT Technician I
1 month ago
El Paso, United States Del Sol Medical Center Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our CT Technician I opening with Del Sol Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsDel Sol Medical Center, offers a total rewards package that supports the health, life,...
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Call Center Representative
1 week ago
El Paso, United States Insight Global Full timeInsight Global is hiring for several fully remote Call Center Agents. Job Description: Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center. Conduct all calls with patience, tact, and courtesy to determine needs, and...
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Call Center Representative
4 weeks ago
El Paso, United States Insight Global Full timeInsight Global is hiring for several fully remote Call Center Agents. Job Description: Serve as a direct point of contact for individuals registering for federal assistance, asking questions about a prior registration and seeking relief program referrals via the call center.Conduct all calls with patience, tact, and courtesy to determine needs, and provide...
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CT Technician I
1 month ago
El Paso, United States Del Sol Medical Center Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our CT Technician I opening with Del Sol Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsDel Sol Medical Center, offers a total rewards package that supports the health, life,...
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CT Technician I
1 month ago
El Paso, United States Del Sol Medical Center Full timeDescription IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our CT Technician I opening with Del Sol Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsDel Sol Medical Center, offers a total rewards package that supports the health, life,...
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Intake Specialist I
3 months ago
El Sobrante, United States Center for Elders Independence Full timeDescription The Position: The Intake Specialist I (IS I) will navigate the intake/enrollment process and introduce the participant to their designated center IDT for capitation. They will work with the Enrollment Development Representative (EDR) to assist in increasing the PACE program membership and drive overall census growth by effectively enrolling...
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Medical Office Rep Float
2 weeks ago
El Dorado Hills, United States Dignity Health Full timeOverview Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity...
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Medical Office Rep Float
1 week ago
El Dorado Hills, United States Unavailable Full timeOverview Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health – one of the largest health systems in the nation - with hospitals and care centers in California Arizona and Nevada. Today Dignity...
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Regional Support Specialist
4 weeks ago
El Dorado Hills, California, United States Anywhere Real Estate Full timeThe Regional Support Specialist plays a critical role in driving the success of our key principle of helping our agents live exceptional lives. This position provides administrative, operational, and customer service support to our Coldwell Banker Real Estate branch offices, leaders, and agents.The Regional Support Specialist team will work together,...
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Land Specialist
1 month ago
El Dorado, Arkansas, United States American Forest Management Full timeReal Estate Agent OpportunityWe are seeking a highly motivated and experienced Real Estate Agent to join our team at American Forest Management. As a Real Estate Agent, you will play a critical role in marketing and selling timberland, recreational hunting, and agricultural land to clients.Key Responsibilities:Guide sellers and buyers through the marketing...
