National Contact Center Agent I
1 month ago
The NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system, credit card systems, satellite connectivity, external refrigeration, heat or a/c, or any number of technical or mechanical issues that may arise. NCC Agents take phone calls, many of which are legitimate emergencies, and either solve the problem themselves, assist the caller in solving the problem, or escalate the problem to an Assistant Manager or a vendor. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Answer calls from Sites and Vendors, analyze issues, instruct callers on solution or escalate to vendor or other department. 2. Document and process tickets. 3. Determine when to send a technician out to site locations. There is a cost associated with these decisions and substantial savings by decreasing the use of third party vendors. 4. Timely resolution of problem escalation to positively impact customer service at the store level, employee relations and loss of sales if not handled properly. 5. Analyze technical issues at locations on a timely basis to decrease repair time of technical issues and prevent sales decreases. 6. Work with co-workers to address escalating problems for resolution, helping in areas of expertise. 7. Interact with operations/store personnel to resolve issues at site level, escalate store issues to District Manager. 8. Contact with Vendors when self maintenance and repair is impossible. 9. Perform any other related duties as required or assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training. Or equivalent combination of education and experience.
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National Contact Center Agent I
1 month ago
El Dorado, United States Murphy Oil Full timeJob Posting The NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system, credit card systems, satellite connectivity, external refrigeration, heat or a/c, or any number of technical or mechanical issues that may arise....
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National Contact Center Agent I
2 weeks ago
El Dorado, United States Murphy Oil Full timeJob Posting The NCC Agent will assist Murphy USA sites that call the National Contact Center for assistance. Assistance can include any issues at the location including paperwork, computer, pumps, register system, credit card systems, satellite connectivity, external refrigeration, heat or a/c, or any number of technical or mechanical issues that may arise....
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Customer Care Agent I
4 weeks ago
El Dorado, United States Murphy USA Full timeGENERAL DESCRIPTION OF POSITION The Customer Care Agent will provide direct customer support involving the use of the Murphy Drive Rewards Mobile App and Website. During the course of your duties the prospective agent (s) will be required to respond to various media forms, provide insight regarding the Murphy Drive Rewards program, project a positive...
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Customer Care Agent I
1 month ago
El Dorado, United States Murphy Oil Full timeJob Posting GENERAL DESCRIPTION OF POSITION The Customer Care Agent will provide direct customer support involving the use of the Murphy Drive Rewards Mobile App and Website. During the course of your duties the prospective agent (s) will be required to respond to various media forms, provide insight regarding the Murphy Drive Rewards program, project a...
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Customer Care Agent I
2 weeks ago
El Dorado, United States Murphy Oil Full timeJob Posting GENERAL DESCRIPTION OF POSITION The Customer Care Agent will provide direct customer support involving the use of the Murphy Drive Rewards Mobile App and Website. During the course of your duties the prospective agent (s) will be required to respond to various media forms, provide insight regarding the Murphy Drive Rewards program, project a...
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Contact Center Agent
2 months ago
El Paso, United States Garment Processors - USA Inc Full timeJob DescriptionJob DescriptionCall Center Agent takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful resources and solutions to their problems.Duties & Responsibilities:Take...
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Garden Center Merchandiser
1 week ago
El Dorado, United States National Garden Service Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONIs the garden center, greenhouse or plant nursery your happy place? Do you enjoy working outdoors, starting in the morning each day? Are you seeking a part time job that is seasonal in nature (approximately March-December)? If this sounds like you, we invite you to apply with us!**Our Part-Time, Seasonal Garden...
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Fuel Center Cashier
2 weeks ago
El Dorado, United States Brookshires Grocery Company. Full time**Fuel Center Cashier** **Location:** El Dorado, AR **Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 180 stores in three states Texas, Louisiana and Arkansas with three distribution centers and a corporate office. BGC prides itself on offering its partners one of the most comprehensive benefits...
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Customer Service Representative
3 weeks ago
El Paso, United States sandra rios - State Farm Agent Full timePosition Overview I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills,...
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Customer Service Representative
2 months ago
El Paso, United States sandra rios - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your...
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Guest Service Agent
2 months ago
Dorado, United States Embassy Suites by Hilton Dorado del Mar Beach Resort Full timeDescriptionThe Embassy Suites Dorado del Mar Beach Resort is looking for their next Guest Service Agentto join their Guest Services and Operations team.Embassy Suites Dorado del Mar Beach Resort’s private beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, 10 minutes away from Manuel Morales Beach and central San Juan...
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Contact Center Supervisor
3 days ago
El Paso, Texas, United States Sagility LLC Full timeSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...
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Contact Center Supervisor
3 days ago
El Paso, United States Sagility LLC Full timeSagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...
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Life Insurance Sales Agent
2 weeks ago
El Paso, United States The Meza Agency Full timeJob DescriptionJob DescriptionCompensation: Start $1k-$5k a month – Grow to $10k -$15kSchedule: Personal choiceLocation: Hybrid/ Work from anywhere!!!Work/Life BalanceTake back your life and secure your future!The finance industry makes more millionaires than any other industry in the World!We are looking for new INDEPENDENT LIFE INSURANCE AGENTS who are...
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Life Insurance Sales Agent
1 month ago
El Paso, United States The Meza Agency Full timeJob DescriptionJob DescriptionCompensation: Start $1k-$5k a month – Grow to $10k -$15kSchedule: Personal choiceLocation: Hybrid/ Work from anywhere!!!Work/Life BalanceTake back your life and secure your future!The finance industry makes more millionaires than any other industry in the World!We are looking for new INDEPENDENT LIFE INSURANCE AGENTS who are...
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Life Insurance Sales Agent
2 weeks ago
El Paso, United States The Meza Agency Full timeJob DescriptionJob DescriptionCompensation: Start $1k-$5k a month – Grow to $10k -$15kSchedule: Personal choiceLocation: Hybrid/ Work from anywhere!!!Work/Life BalanceTake back your life and secure your future!The finance industry makes more millionaires than any other industry in the World!We are looking for new INDEPENDENT LIFE INSURANCE AGENTS who are...
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Life Insurance Sales Agent
1 month ago
El Paso, United States The Meza Agency Full timeJob DescriptionJob DescriptionCompensation: Start $1k-$5k a month – Grow to $10k -$15kSchedule: Personal choiceLocation: Hybrid/ Work from anywhere!!!Work/Life BalanceTake back your life and secure your future!The finance industry makes more millionaires than any other industry in the World!We are looking for new INDEPENDENT LIFE INSURANCE AGENTS who are...
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Patient Services Specialist
3 weeks ago
El Paso, United States TTUHSC Full timeExtended Job Title Patient Services Specialist (Contact Center/Alberta) Position Description This position is responsible for assuring smooth operation of the contact center patient call flow. Employees serve as primary contacts for patients over the telephone and are responsible for scheduling appointments for various clinical services, maintaining records,...
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Real Estate Agent
1 month ago
El Dorado Hills, United States Keller WilliamsCA Realty Training Full timeJob DescriptionJob DescriptionJoin the Keller Williams Realty Team!New and experienced agents alike are encouraged to apply to join the KW family. Applicants without a real estate license are invited to apply. You need a license to become a real estate agent before being considered for the position. If you are unlicensed or in the process, once your...
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Real Estate Agent
2 months ago
El Dorado Hills, United States Keller WilliamsCA Realty Training Full timeJob DescriptionJob DescriptionJoin the Keller Williams Realty Team!New and experienced agents alike are encouraged to apply to join the KW family. Applicants without a real estate license are invited to apply. You need a license to become a real estate agent before being considered for the position. If you are unlicensed or in the process, once your...