Customer Service Specialist

5 days ago

West Valley City, United States OneMain Financial Full time

As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit reporting issues.

Location: Onsite in West Valley City, UT

Pay: base + bonus potential

Schedule: Monday through Friday 8:00am-5:00pm with a rotating Saturday once ever 6-8 weeks.

Job Duties:

  • Answer incoming calls and answer questions or provide information on accounts

  • Resolve service problems by clarifying the customers concern; determining the cause of the problem; explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure resolution

  • Resolve insurance issues and credit reporting problems with customers

  • Process extensions and due day change requests

  • Other duties as assigned by the Customer Relations Team Lead

Required Experience/Education

  • High School Diploma or GED required

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, weve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, were committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. Theres never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. Thats why weve packed our comprehensive benefits package for full- and some part-timers with:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances

  • Up to 4% matching 401(k)??

  • Employee Stock Purchase Plan (10% share discount)??

  • Tuition reimbursement??

  • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)

  • Paid sick leave as determined by state or local ordinance, prorated based on start date

  • Paid holidays (7 days per year, based on start date)

  • Paid volunteer time (3 days per year, prorated based on start date)

  • Customer Service Specialist

    2 weeks ago

    West Valley City, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...

  • Customer Service Specialist

    2 weeks ago

    WEST VALLEY CITY, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...

  • Customer Service Specialist

    2 weeks ago

    WEST VALLEY CITY, United States Disability Solutions Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...

  • Customer Service Specialist

    2 weeks ago

    West Valley City, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...

  • Customer Service Specialist

    1 week ago

    West Chester, United States Service Experts Full time

    Position Title: Customer Service Specialist Schedule: Monday-Friday (11am-7pm): Every third Saturday (7am-1pm) *THIS IS AN IN-OFFICE ROLE*Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We...

  • Customer Service Specialist

    6 days ago

    West Chester, United States Service Experts Full time

    Position Title: Customer Service Specialist Schedule: Monday-Friday (11am-7pm): Every third Saturday (7am-1pm) *THIS IS AN IN-OFFICE ROLE* Join the team of experts and realize your true potential! Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We...

  • Customer Service Specialist

    2 weeks ago

    West Valley City, United States OneMain Financial Full time

    As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit reporting issues.Location:...

  • Customer Service Specialist

    5 days ago

    West Valley City, United States Spoonful of Comfort Full time

    Customer Service Specialist ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect get-well...

  • Customer Service Specialist

    4 weeks ago

    west valley city, United States Spoonful of Comfort Full time

     Customer Service Specialist  ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect...

  • Customer Service Specialist

    2 months ago

    West Valley City, United States Spoonful of Comfort Full time

     Customer Service Specialist  ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect...

  • Customer Service Specialist

    2 weeks ago

    West Valley City, United States Spoonful of Comfort Full time

     Customer Service Specialist  ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect...

  • Customer Service Specialist

    2 months ago

    West Valley City, United States Spoonful of Comfort Full time

     Customer Service Specialist  ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect...

  • Customer Service Specialist

    5 months ago

    West Valley City, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsSalt Lake City, UT, United States time typeFull time posted onPosted 7 Days Ago job requisition idJR_011806 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its...

  • Customer Service Specialist

    1 week ago

    West Valley City, United States OneMain Financial Full time

    As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance claims, payment deferments, and credit reporting...

  • Customer Service Representative

    3 days ago

    West Chester, Pennsylvania, United States Service Experts Full time

    Customer Service SpecialistAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Maintain...

  • Customer Service Representative

    4 days ago

    West Chester, Pennsylvania, United States Service Experts Full time

    Customer Service Specialist Job DescriptionJob Summary:The Customer Service Specialist plays a vital role in ensuring exceptional customer experiences by providing timely and effective support. This position requires strong communication skills, a customer-centric approach, and the ability to work in a fast-paced environment.Key Responsibilities:Respond to...

  • Customer Service Specialist

    2 weeks ago

    West Valley City, UT, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...

  • Customer Service Representative

    3 days ago

    West Valley City, Utah, United States OneMain Financial Full time

    Customer Service SpecialistJob SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at OneMain Financial. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesProvide...

  • Customer Service Specialist

    2 weeks ago

    West Valley City, UT, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...

  • Customer Service Specialist

    4 weeks ago

    West Valley City, UT, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...