Customer Service Specialist

1 day ago


west valley city, United States Spoonful of Comfort Full time

 

Customer Service Specialist 

 

ABOUT US 

As seen on Shark Tank Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect get-well gift, housewarming, and care package. We are a rapidly growing company based in Salt Lake City. We believe that providing the best, and most uplifting customer support is just as important (if not more so) than the product itself. 


ABOUT YOU  

As a Customer Experience Specialist, you will be representing and championing our customers' needs. The following is what we believe is required to do this job well: 

  • You Absolutely Love Interacting with People. We're looking for someone who genuinely likes helping people and making each interaction a comforting experience 
  • Stellar Communication Skills. Your main job is communicating (and problem solving) with our customers. As such, this position requires strength in both verbal and written communication 
  • Positive Attitude. We want you to enjoy your job A great attitude will help you fit in with our encouraging, fun & highly interactive team 
  • Technical Experience. You must be comfortable on a computer. You don't need a computer science degree, but being comfortable and willing to learn new things, like navigating our backend system, is important 


ABOUT THE JOB  

In this position, full-time and part-time seasonal roles are available starting at $16/hour. We have multiple openings and are looking for candidates to fill our scheduling needs, which include 9-5, or early morning/evening hour shifts. Our office is based in Salt Lake City, UT. 

Your daily tasks consist of answering phone calls, replying to emails, and creating a superior experience for our customers. In short, if you have a strong work ethic, an upbeat attitude, and want to help send comfort nationwide, we would love to hear from you 


RESPONSIBILITIES: 

  • Handle customer inquiries and complaints 
  • Provide information about products and services 
  • Troubleshoot and resolve product issues and concerns 
  • Document and update customer records based on interactions 
  • Develop and maintain a knowledge base of the evolving products and services 

 

QUALIFICATIONS:  

  • Ability to build rapport with clients 
  • Ability to prioritize and multitask 
  • Positive and professional demeanor 
  • Excellent written and verbal communication skills 
  • Previous experience in customer service, sales, or other related fields preferred 

 




  • West Valley City, United States OneMain Financial Full time

    Job DescriptionOneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account...


  • West Valley City, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...


  • West Valley City, United States Spoonful of Comfort Full time

     Customer Service Specialist  ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect...


  • West Valley City, United States Spoonful of Comfort Full time

     Customer Service Specialist  ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect...


  • West Valley City, United States Brightree Full time

    Customer Service Specialist - Resupply page is loaded **Customer Service Specialist - Resupply** **Customer Service Specialist - Resupply** locationsSalt Lake City, UT, United States time typeFull time posted onPosted 7 Days Ago job requisition idJR_011806 You could say Brightree by ResMed is a technology company. And thats true. But Brightree is, at its...


  • West Valley City, United States Foursight Capital, LLC. Full time

    Job DescriptionJob DescriptionOh, Hi! We are Foursight! Our culture is built around people who act with integrity and passion while remaining humble and accountable to themselves and the team. If this sounds like you, we should meet!Looking to further your skills? We are a GROWING COMPANY and have won awards for Top Places to Work for seven years in a row,...


  • West Valley City, UT, United States OneMain Financial Full time

    OneMain Auto is looking for a talented Customer Service Specialist. As a Customer Service Specialist, you will be an important part of a team who are really the face of OneMain Auto. You will often be the first person the public has contact when calling us. You will be responsible for all customer service calls assisting with account information, insurance...


  • West Valley City, Utah, United States OneMain Financial Full time

    OneMain Financial is seeking a skilled Customer Service Specialist to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience. Your primary duties will include answering customer inquiries, resolving service problems, and...


  • West Valley City, United States Elite Distributing Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, and is able to...


  • West Jefferson, United States Ace Hardware Full time

    Customer Service Representative What Youll Do Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand, etc. Retrieves retailer information, stock status information, status of purchase orders, make changes to p Customer Service Specialist, Customer Service, Specialist


  • West Point, United States AMWASTE LLC Full time

    Job Type Full-time Description Amwaste is looking for a Customer Service Specialist to work in their West Point, Ga corporate office. Job Description Customer Service Specialist: Applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or personal contact. Ensures...


  • Spring Valley, Nevada, United States Velocity Enterprises Full time

    At Velocity Enterprises, we are a leading provider of innovative battery and charging technology solutions. Our company specializes in the production and distribution of high-quality products, with a strong focus on comprehensive customer service and extensive technical support.Our subsidiary, Velocity Battery Solutions GmbH, operates in the battery and...


  • Panama City, Florida, United States Army & Air Force Exchange Service Full time

    Position Overview:As a Customer Experience Specialist in the realm of Apparel & Accessories, you will leverage your keen sense of style to assist our clientele in exploring fresh trends and expressing their unique fashion identities with assurance.Key Responsibilities:- Provide exceptional support to customers, ensuring a seamless shopping experience.-...


  • Missouri City, United States Staffmark Full time

    Are you passionate about delivering exceptional service to customers? Staffmark has partnered with a prominent distribution company in Missouri City, TX, and we're seeking a dedicated Customer Service Specialist to join their team. This is your chanc Customer Service Specialist, Customer Service, Specialist, Retail, Staffing


  • West Haven, Connecticut, United States Mysocialwiz Full time

    Job DescriptionCustomer Service Specialist Overview:This role offers a full commission structure along with a retirement plan.As a Customer Service Specialist, you will handle incoming inquiries from clients interested in our services, address their questions, manage complaints, troubleshoot significant issues, and provide essential information. You will...


  • West, Texas, United States Chevy of West Full time

    Job Title: Automotive Customer Service SpecialistDepartment: ServiceReports to: Service ManagerPosition Overview:The Automotive Customer Service Specialist plays a crucial role in facilitating communication between clients and service technicians regarding vehicle maintenance and repair requirements. This position involves welcoming customers, assisting them...


  • West Bridgewater, United States Premium Guard Inc (PGI) Full time

    The Customer Service Support Specialist is responsible for providing exceptional technical support to our customers.This role involves answering product inquiries, troubleshooting first-level issues, and escalating second-level issues to the product management team.The Customer Service Support Specialist will provide our customers timely and effective...


  • West Valley City, United States Trutech Full time

    ** Region Customer Relations Specialist** **Job Category****:** Customer Service **Requisition Number****:** REGIO024741 Showing 1 location **Job Details** **Description** **Job Description:** The objective of the Regional Customer Relations position is to provide excellent service to the Regions existing customers and provide resolution to their needs and...


  • West Jordan, United States Spoonful of Comfort Full time

    Customer Service Specialist ABOUT US As seen on Shark Tank! Spoonful of Comfort simmers up gift packages featuring handcrafted soup. Warm, thoughtful, and delightfully personal, our ready-to-eat meals are like sending love by the ladle. Inspired by the soup I wanted to mail to my mom when she was battling cancer, Spoonful of Comfort is the perfect get-well...


  • Jersey City, New Jersey, United States Encodlelink Full time

    Job Opportunity: Customer Service Specialist at Encodle LinkAbout Us: At Encodle Link, we emphasize personal development as a key element of our shared success. We cultivate a workplace that encourages ongoing education, skill enhancement, and career growth for our team members. Through extensive training and mentorship initiatives, we are committed to...