Senior Automation Engineer

2 weeks ago

Chevy Chase, United States GEICO Full time
GEICO is seeking a highly motivated Senior Automation Engineer to join the team to help develop and support Marketing, Sales, and Financial Service Cloud applications in a fast paced and high energy development environment. You will help drive our insurance business transformation as we redefine the experience for our customers.

Job Description:

As an Automation Engineer, you will work in a highly collaborative environment interfacing with Salesforce developers and Product Owners to help develop and deliver critical Salesforce solutions for GEICO. Specifically, drive CRM automation framework and tool development in support of CRM Workstream development strategy as well as create, maintain, execute automated development solutions. Our team thrives and succeeds in delivering high quality technology products and services in a hyper-growth environment where priorities shift quickly. The ideal candidate has broad and deep technical knowledge, typically ranging from front-end UIs through back-end systems and all points in between.

Job Responsibilities:

As a Senior Engineer, you will:

  • You will be playing a pivotal role in shaping our Salesforce Platform capabilities, work with various business and technology stakeholders and be part of the Salesforce center of excellence
  • You will be partnering with the product owner, product analysts and the Salesforce engineering team to identify and automate the appropriate Functional and Regression use cases for the user stories in the Salesforce platform backlog using automation framework
  • You will be responsible in Creating use cases using automation scripts with BDD framework.
  • You will be responsible for test cases, test scripts, test plan, end to end test scenarios and assist in defining the acceptance criteria for the requirements
  • You will work alongside a great team of Salesforce engineers, scrum masters and data engineers who constantly strive towards developing each other and driving the organization's aspirations ahead
  • Participate in the product increment planning and document test plan and test scenarios in collaboration with the product owner, product analysts and engineers
  • Assist Test Leads/Peers in creating the overall test plan and strategy for the CRM initiatives and product rollouts
  • Break down the complexity of the test scenarios into unit, system, and user acceptance categories
  • Clearly document the test scenarios for all user stories in the product backlog
  • Perform validation of Platform customization through the sprints - Integration and User environment
  • Own the system integration testing and move the user stories ahead into user acceptance testing
  • Ensure business stakeholders are completing the user acceptance testing and obtain approval to release to production
  • Coordinate and Assist UAT teams in validating the product enhancement meets the intended requirements
  • Ensure that the Salesforce platform backlog is comprehensive with sized user stories, enriched with testing estimates for developing automation scripts
  • Track all dependent team's testing and ensure smooth sprint completion
  • Follow up with all engineers to ensure the stories are moved through the SIT, UAT environments in time to keep the sprint effective
  • Assist in coordinating the go-live Quality Assurance activities including the test execution of the production specific test plans and checklists
  • Assist in ensuring that the sprint goals are met each sprint
  • Own any production defects validation, test and funnel them through sprints towards fixes as applicable
  • Engage in cross-functional collaboration throughout the entire software lifecycle
  • Mentor other engineers
  • Consistently share best practices and improve processes within and across teams


Qualifications:
  • Experience in Project/application resource estimations and project planning
  • Experience in Unit and Integration testing of web services, UI and Mobile Responsive and native app testing
  • Experience in using Azure DevOps - Custom Queries, Dashboard, Analytics, Power BI reporting and Test plan modules
  • Experience in evaluating automation tools and frameworks
  • Experience in troubleshooting techniques like, evaluating the application logs for any integration and experience in SPLUNK queries for logs validation
  • Experience in using Selenium based Keyword/data drive frameworks developed in C# or any other COTS and Open-source test automation tools like -TOSCA, Ranorex, Cucumber - BDD frameworks
  • Experience in test data management tools for data retrieval from SQL/TDM tools
  • Experience with CRM Customer Service, CRM Customer Acquisition, CRM EDGE, CRM Marketing, CRM Sales Platform, filed adjuster and Analytics work streams
  • Required Ability to Independently drive projects and outcomes, work with minimal supervision. Strong problem solving, critical thinking, organization, and communication skills. Must be flexible to learn / adapt new coding language as required. Develop new utilities to support test automation needs
  • Team player who can work with different teams in the organization in a seamless manner
  • Extensive experience in Quality Assurance and Quality Engineering which includes Developing enterprise test strategy, Roadmap process and framework that would enable team to perform functional automation - In Sprint and reuse them for E2E/UAT testing
  • Extensive experience in COTS product implementation testing and experience in platform testing - new and upgraded testing
  • Experience in web service integration (REST/SOAP) and enterprise middleware integration tiers (such as MuleSoft or Informatica)
  • Well versed in test case management using ADO and Confluence
  • Preferred to have SF CPQ certification
  • Preferred to have certifications in any testing tools and methodologies
  • Preferred to have certifications in CSM or PMI-ACP
  • Some development experience is preferred


Experience:
  • 4+ years of development experience on an enterprise Salesforce platform (Financial Services Cloud, Marketing Cloud, Sales Cloud, or Service Cloud)
  • 3+ years of experience with Salesforce Environment management, Deployment and Code Development
  • 3+ years of experience with AWS, GCP, Azure, or another cloud service
  • 2+ years of experience in open-source frameworks, or one of the following: .NET Core, asp. Net, Angular, or Express
Education:
  • Bachelor's degree in Computer Science, Information Systems, or equivalent education or work experience
GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

Benefits:

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
  • Premier Medical, Dental and Vision Insurance with no waiting period**
  • Paid Vacation, Sick and Parental Leave
  • 401(k) Plan
  • Tuition Reimbursement
  • Paid Training and Licensures


*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.

**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

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