Guest Service Specialist
4 weeks ago
Job Summary: We are looking for a dedicated and customer-focused individual to join our team as a Guest Service Specialist at Golden 1 Center. As Guest Service Specialist you will get to go above and beyond to create unforgettable moments for our fans. From providing arena/event information to addressing fan feedback and concerns, handling seat relocations, ADA accommodations, and more, your proactive approach will ensure that every guest leaves with positive and lasting memories. Join us and make a difference in the lives of our guests through acts of kindness and exceptional service.Availability: Part-time, including weekdays, weeknights, weekends, and holidays as per the Golden 1 Center event calendar.A commitment to be available for at least 80% of monthly events, including All-Call events, is required.Key Responsibilities: Provide exceptional customer service by being friendly and attentive to the needs of fans and guests visiting the Guest Services desks on the Plaza and Bridge Levels.Aid in resolving ticket-related issues as requiredAid in ADA relocations and other accommodations.Be knowledgeable and proficient in using the Kings + G1C app to assist guests with in-app promotions.Maintain supply log and submit to management for ordering.Maintain incident/guest complaint log and submit it to managementAddress multiple guest concerns professionally and empathetically.Check-in guest wheelchairs, strollers, and other items to keep aisles clear.Collect and log lost items to be turned into Lost and Found.Possess comprehensive knowledge of basketball, events, and the arena, including event schedules, food options, merchandise locations, security protocols, and first aid services.Stay informed about any special activities, functions, or promotions on a given day and maintain a strong understanding of all areas of the arena.Be familiar with the emergency evacuation plan, and exit routes and remain composed in the event of an emergency, providing clear direction and guidance to guests.Willingness to assist with Ambassador duties when necessary.Required Experience, Skills & Availability:Complete multi-department training program.Critical thinking and problem-solving skills.Always maintain a friendly and professional demeanor.Adhere to proper appearance standards.Work accurately and courteously in high-pressure environments.Availability to work evening games, concerts, weekends, and holidays.Weekly hours will vary depending on scheduled events; not every event will require your presence. Scheduling is based on departmental needs.Shifts will typically range from 4 to 8 hours in duration.Compensation:$19.00
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Guest Service Specialist
1 month ago
Sacramento, United States AEG Full timeIn order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Job Summary: We are looking for a dedicated and customer-focused individual to join our team as a Guest Service Specialist at Golden 1 Center. As Guest Service Specialist you will get to go...
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Guest Experience Specialist
2 weeks ago
Sacramento, California, United States MainStay St. Louis Galleria Full timeWe are looking for a detail-oriented Guest Experience Specialist to join our housekeeping team at MainStay St. Louis Galleria.Your primary responsibility will be to clean and maintain guest rooms to meet our high standards.Salary: $14-$18 per hourResponsibilities:Deliver excellent customer service by anticipating guests' needs and responding...
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Customer Service Specialist
1 week ago
Sacramento, California, United States Ajilon Full timeAjilon offers a dynamic career opportunity as a Customer Service Specialist - Guest Experience. This role is designed to provide exceptional service to our clients, ensuring their needs are met with professionalism and efficiency. As a key member of our team, you will be responsible for:Key ResponsibilitiesRecording and referring appeals and grievances...
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Guest Service Expert>
7 months ago
Sacramento, United States Smashburger Full timeSmashburger - 1600 Ethan Way [Food Service / Crew Member / Team Member] As a Guest Service Expert at Smashburger, you'll: Ensure each guest receives Gold Standard service; Be knowledgeable of all menu items and be able to make suggestions and answer questions; Process POS transactions and accurately follow cash handling procedures; Personalize food delivery...
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Healthcare Service Specialist
1 week ago
Sacramento, California, United States Pacific Staffing Employment Specialist Full timePacific Staffing Employment Specialist seeks a skilled Customer Service Representative to join their team in Sacramento. As a member of this dynamic team, you will play a critical role in delivering exceptional customer experiences.Job RequirementsThis is a contract position that requires approximately 2-3 months of commitment. The successful candidate will...
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Guest Service Agent
7 months ago
Sacramento, United States Westin Sacramento Full timeOverview: Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and...
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Guest Service Representative
3 days ago
Sacramento, United States Marriott International Inc Full timeAdditional Information Job Number24219176 Job CategoryRooms & Guest Services Operations LocationSheraton Grand Sacramento Hotel, 1230 J Street, Sacramento, California, United States, 95814VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room...
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Guest Services Representative
3 weeks ago
Sacramento, California, United States Kimpton Hotel Full timeOverviewKimpton Sawyer Hotel seeks a dedicated Guest Services Agent to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional guest experiences, ensuring seamless registration and check-out processes, and maintaining a professional atmosphere at all times.Key Responsibilities:Assisting guests with inquiries,...
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Guest Service Team Member
3 months ago
Sacramento, United States Wingstop Full timeWingstop - 4720 Freeport Blvd. Suite 130 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with...
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Hotel Guest Service Representative
1 week ago
Sacramento, California, United States Wyndham Garden Sacramento Full timeWyndham Garden Sacramento is seeking a highly skilled Hotel Guest Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to hotel guests, ensuring their stay with us is memorable and enjoyable.About the Role:We are looking for a friendly and approachable individual who can build rapport with...
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Guest Services Coordinator
1 week ago
Sacramento, California, United States ABM Industries Full timeAbout the PositionWe are seeking a detail-oriented and customer-focused Guest Services Coordinator to join our team at ABM Industries. As a key member of our team, you will be responsible for ensuring a smooth and enjoyable experience for our clients.Key ResponsibilitiesWork in an outdoor unprotected environment in all climates for extended periods of...
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Guest Service Team Member
3 months ago
West Sacramento, United States Wingstop Full timeWingstop - 763 Ikea Ct Ste 110 - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
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Front Desk/Guest Services Agent
6 months ago
Sacramento, United States Kimpton Hotel Full timeWhat You'll DoThe Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service at the Front Desk all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will...
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Night Auditor
3 months ago
Sacramento, United States Kimpton Hotel Full timeWhat You'll DoThe Overnight Guest Service Agent (Night Auditor) is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that...
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Guest Experience Coordinator
3 weeks ago
Sacramento, California, United States Westin Sacramento Full timeAbout This OpportunityWe are seeking a dedicated and enthusiastic Guest Service Agent to join our team at the Westin Sacramento. As a Guest Service Agent, you will be responsible for providing exceptional guest service, handling check-in/check-out processes, and responding to guest requests.ResponsibilitiesIn this role, you will be responsible for:Greeting...
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Service and Maintenance Specialist
1 week ago
Sacramento, California, United States Foothill Beverage Service Full timeAbout the RoleWe are looking for a highly motivated and detail-oriented Service and Maintenance Specialist to join our team. In this role, you will be responsible for troubleshooting and repairing equipment, maintaining inventory and maintenance records, and providing excellent customer service.
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Support Services Specialist
1 week ago
Sacramento, California, United States First Step Communities Full timeAbout the JobWe are seeking a Support Services Specialist to join our team at First Step Communities. In this role, you will play a critical part in providing support services to individuals experiencing homelessness.Salary: $20.00 per hourJob DescriptionThe Support Services Specialist will be responsible for monitoring and directing clients on campus,...
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Guest Service Agent
6 months ago
Sacramento, United States Peachtree Hospitality Management Full timeThis position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement...
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Guest Engagement Associate
1 week ago
Sacramento, United States City Net Full time $22Position Overview: The Guest Engagement Associate will assist with program support and meeting client needs in a low-threshold non-congregate housing site. Our Guest Engagement Associates use problem-solving, empathy, and verbal de-escalation skills to maintain a safe and secure environment for guests. They will provide general support and customer service...
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Guest Engagement Associate
1 week ago
Sacramento, United States City Net Full time $22Position Overview: The Guest Engagement Associate will assist with program support and meeting client needs in a low-threshold non-congregate housing site. Our Guest Engagement Associates use problem-solving, empathy, and verbal de-escalation skills to maintain a safe and secure environment for guests. They will provide general support and customer service...