Customer Service Representative

2 days ago


Knoxville, United States Caliber Collision Centers Full time
Service Center
Knoxville - West
JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

BENEFITS OF JOINING CALIBER
  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Begin accruing day 1
  • Career growth opportunities - We promote from within
  • A career for life - You'll gain hands-on experience within a production shop
REQUIREMENTS
  • 1+ years of experience within a customer facing environment
ABILITIES/SKILLS/KNOWLEDGE
  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to work in a collaborative environment


Caliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. With the Purpose of Restoring the Rhythm of Your Life®, Caliber's more than 30,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day.

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

  • Knoxville, United States Luttrell Staffing Group Full time

    Luttrell Staffing Group is currently hiring Customer Service Representative positions in Knoxville, TN. Details for Customer Service Representative position: - $16 / Hour - Full-Time | Temp-to-Hire - Zero Fees - you'll never be charged for any screen Customer Service, Customer Service Representative, Representative, Staffing, Retail


  • Knoxville, United States IGT Solutions Full time

    Hi,We came across with your profile which seems to be a great fit for the below role we are hiring to support our one of the premier customers. We would like to request you to kindly have a look on the below mentioned role and let me know your thought please…Role: Call Center Agent / Customer Service Representative (Reservation / Travel) – Bilingual...


  • Knoxville, United States IGT Solutions Full time

    Hi,We came across with your profile which seems to be a great fit for the below role we are hiring to support our one of the premier customers. We would like to request you to kindly have a look on the below mentioned role and let me know your thought please…Role: Call Center Agent / Customer Service Representative (Reservation / Travel) – Bilingual...


  • Knoxville, Tennessee, United States Walmart Full time

    About the Role:As a Customer Service Representative at Walmart, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. Your primary responsibility will be to ensure accurate and timely fulfillment of customer orders while providing top-notch service.Key Responsibilities:Review customer orders and locate merchandise on...


  • Knoxville, United States U-Haul Full time

    Location: 7630 Oak Ridge Hwy, Knoxville, Tennessee 37931 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Knoxville, United States U-Haul Full time

    Location: 4717 Clinton Hwy, Knoxville, Tennessee 37912 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Knoxville, United States ADT Full time

    This role is an entry level position in our Retention organization for the Advanced Care Team (ACT), with planned progression into an Associate III within 4-6 months. Additional career progression opportunities are available into other Retention Team Customer Service, Customer Service Representative, Customer Experience, Representative, Training, Team...


  • Knoxville, United States Caris Healthcare Full time

    Prepares specific reports and communicates on a regular basis with immediate supervisor and appropriate personnel. Cheerfully and promptly handles inquiries or referrals for services. Promptly identifies the caller's needs and takes proper action to Customer Service Representative, Customer Service, Representative, Healthcare, Office Manager, Retail


  • Knoxville, United States Real Floors Full time

    Real Floors is now the largest multifamily flooring provider in the country!JOB TITLE: Customer Service RepresentativeJOB TYPE: Full TimeHOURS: Monday - FridayLOCATION: Knoxville, TN (On-site)COMPANY OVERVIEW:Real Floors, Inc. has been recognized as a Top Workplace for 10 years in a row! We have a strong, positive, family-oriented culture. We highly value...


  • Knoxville, United States Real Floors Full time

    Real Floors is now the largest multifamily flooring provider in the country! JOB TITLE: Customer Service Representative JOB TYPE: Full Time HOURS: Monday - Friday LOCATION: Knoxville, TN (On-site) COMPANY OVERVIEW: Real Floors, Inc. has been recognized as a Top Workplace for 10 years in a row! We have a strong, positive, family-oriented culture. We highly...


  • Knoxville, Tennessee, United States Chick-fil-A - Fountain City Full time

    Chick-fil-A - Fountain City offers a dynamic and supportive work environment where you can grow your career as a Customer Service Representative.About UsWe are a fast-growing Quick Service Restaurant with a commitment to customer satisfaction, team empowerment, and community involvement.Salary & BenefitsThe estimated annual salary for this role is...


  • Knoxville, Tennessee, United States GPM Investments LLC Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team. This role involves providing exceptional customer service, maintaining a clean and organized store environment, and performing various tasks as assigned.Key Responsibilities:Provide warm greetings to customers and respond to their needs promptly and...


  • Knoxville, United States Staff My Agency Full time

    Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow...


  • Knoxville, United States StaffMyAgency LLC Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through...


  • Knoxville, United States StaffMyAgency LLC Full time

    Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through...


  • Knoxville, United States Aucera Full time

    Job Description Are you looking for something more than a job? At Aucera, we want to make sure that work is more than just a four-letter word. We want you to be part of something that you enjoy in a supportive environment focused on your success.At Aucera we look for individuals with maturity, diversity and experience. Our Agents come to us with a foundation...


  • Knoxville, Tennessee, United States Green Meadows Partners Full time

    Job OpportunityWe are seeking a highly skilled Multilingual Customer Service Representative to join our team at Green Meadows Partners.About UsAs a leading company, we strive to provide exceptional customer service and build long-lasting relationships with our clients.CompensationThe selected candidate can expect a competitive hourly rate of $17 per hour,...


  • Knoxville, Tennessee, United States Stowers Machinery Corporation Full time

    Job OverviewStowers Machinery Corporation is a leading equipment manufacturer serving East Tennessee since 1960. Our team is dedicated to delivering exceptional customer experiences, and we are seeking a highly organized Customer Service Representative - Office Coordinator to join our team.About the RoleWe are offering a competitive salary of $42,000 per...


  • Knoxville, United States IGT Solutions Full time

    Position: Bilingual Customer Service Representative Spanish Location: Knoxville, TN 37932 (Work From office ) Work Mode: Work from Office Must Have Spanish and English Education, Experience and Other Skills ? Experience working in the travel industry or personal experience using travel products is preferred (flights, cars, hotels, cruises, vacation...


  • Knoxville, United States IGT Solutions Full time

    Role: Customer Service Representative (Reservation / Hotel) Location: Knoxville, TN (36972) Mode: Work from Office Shift Timing: 11.00 am -8.00 pm $16-17 /hr 5 Days a week (4 days in week & 1 day in weekend) About company: IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global...