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Specialist
2 months ago
Hours:
Monday-Friday: 1:00-10pm CST
Saturdays 9-3pm CST Rotating Saturdays (2/month)
Who we are:
Bend Health is revolutionizing the treatment of mental health conditions for kids and teens. Our innovative technology achieves better outcomes and leads to happier, healthier lives while ensuring stigma, costs, and logistics are no longer barriers. Come and be part of a fun, collaborative, supportive, motivated, and data-driven team that's creating the first scalable and integrated model in mental healthcare for kids and teens. Help us shape the future of pediatric mental health and bend the healthcare system to work better for everyone.
Today's world can be intense and stressful, and it's taking an unprecedented toll on kids, teens, and families. Bend Health Coaching Services are designed specifically to extend more helpful resources to more families who need help managing the ups and downs of everyday life. As the research shows, mental health coaching is an effective way to manage emotions, challenge negative thinking, and reduce stress and anxiety.
We are looking for a
full-time, Scheduling Specialist
passionate about whole-person, whole-family mental health care to join our clinical team. This position reports to the
Director of Care Ops. .
What you'll do:
Member scheduling related activities for across all services
Lead and manage ad hoc scheduling requests such as provider late cancellations, no-shows, bulk provider reassignments, ensuring coverage for members
Assign new providers to bend platforms
Lead the scheduling priority work queue, update providers on necessary activities to ensure members adhere to the care schedule.
Lead and drive scheduling related platform implementations, improvements, and processes.
Assist in coordinating provider Paid Time Off requests, ensuring members have coverage for outages.
Manage calendar activities and appointments as necessary.
Participate in training on our proprietary curriculum and collaborative care model
Who you are:
Bachelor's in a psychology related field (unlicensed) or certified coach with experience in mental health
Tech-savvy and comfortable with high volume workloads
Organized, detail oriented and excited by a dynamic environment
Warm and engaging
Passionate about helping kids and teens achieve goals
Bilingual abilities are preferred
We want to inform you regarding fraudulent postings and communications from individuals posing as Bend Health employees to job seekers. Please look at our current openings to ensure they match with third-party job hosting sites. If you are applying for a position with us, we will always take the following steps:
We will only email you from the @bendhealth.com domain.
Our screenings and interviews will be via phone or Zoom/Google Meets Video - Never chat or instant message
We will not send you a check until you are actively employed.
We will never ask you for personal payment or require you to purchase equipment
We are here to help if you have any questions or concerns about a job posting. Please reach out directly to
hiring@bendhealth.com
for inquiries. Thank you again for your interest and we look forward to connecting with you
At Bend Health, we believe that our diverse perspectives are our biggest strengths - and that embracing them will create real change in healthcare. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you.
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