Patient Access Representative
2 days ago
Hourly Range: $23.95 USD to $34.75 USD
*** Works primarily in Outpatient Lab ***
*** 6:45am - 3:45pm ***
Summary of Position:
Responsible for registration of patients to include patient interviews, obtaining and entering accurate demographic and insurance information, insurance verification, explanation of hospital policies, obtaining consents, and collection of any point of service or outstanding payments. Handles routine patient inquiries and problems. Is a detail oriented individual who can work in a high paced environment and has exceptional customer service skills.
Qualifications
Education:
•High school diploma or GED preferred
Experience:
•Minimum of one year customer service experience.
Knowledge/Skills/Abilities:
•Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a stressful, high paced environment and can take the appropriate action.
•Strong computer and typing skills.
•Reading and writing skills, organizing and filing, professional phone etiquette, and strong customer service skills.
•Must have advanced knowledge of phone, computer, fax and copy machine skills.
•In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred.
•Demonstrates organizational and communication/customer service skills.
Certifications/Licensure:
•N/A
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•While performing the duties of this job, the employee is frequently required to walk, stand, sit, and talk or hear.
•The employee is occasionally required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms.
•The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
•Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
•The employee must occasionally lift and/or move up to 25 pounds.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Normal office environment. The noise level in the work environment is usually quiet to moderate while in the office.
•Occasional travel to various health system locations.
Essential Functions
1. Provide consistently exceptional care at all times.
2. Demonstrate excellent customer services skills.
3. Answer phones, routes callers, takes messages, provides routine information to callers, and returns calls promptly.
4. Exercise judgment as to the urgency and nature of calls and ensures that all messages are relayed to the appropriate staff promptly.
5. Communicate problems as they arise through proper channels.
6. Perform assigned clerical duties in an accurate and timely manner such as faxing, photocopying, typing, computer data entry and retrieval.
7. Effectively gathers and enters all patient demographics for accurate registration and pre-registration.
8. Timely correction of registration errors in AhiQa.
9. Verify coverages through appropriate insurance applications.
10. Verify medical necessity of Medicare patients using current online software.
11. Effectively explains cost estimates, insurance benefits, and advanced beneficiary notices to patients.
12. Screen Self-Pay and underinsured patients to determine their financial needs, referring patient to appropriate department for government assistance or Financial Assistance program.
13. Collect copays, point of service payments, any outstanding payments, and effectively posts all payments in cash drawer.
14. Collection and processing of patient valuables.
15. Transcribe all faxed orders into Epic and works with doctors offices on order corrections.
16. Coordinate multiple appointments in order to offer consecutively scheduled services.
17. Effectively corrects all errors in assigned work ques.
18. Check in surgery and GI patients
19. Complete pre-registration functions as appropriate.
20. Assist other departments with registration issues as needed.
21. Proficient in the use of the all hospital associated software used to complete tasks.
22. Responds to the needs of the department by performing other duties, as necessary.
-
Patient Access Representative
1 week ago
Lake Orion, Michigan, United States Beaumont Urgent Care Full timeAbout the RoleWe are seeking an experienced and customer-focused Patient Service Representative to join our team at Beaumont Urgent Care. As a member of our front desk team, you will be the first point of contact for patients and their families, providing exceptional service and support throughout their visit.Key Responsibilities:Providing a positive and...
-
South Hill, United States Virginia Commonwealth University Health Full time$1,000 Sign On Bonus for offers accepted by March 31, 2025. Terms and Conditions apply - - The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers Patient Access, Representative, Physician, Practice, Patient, Healthcare
-
Patient Access Representative
2 days ago
Saranac Lake, United States Adirondack Health Full timePosition Summary: To perform the patient access functions in a manner to promote positive relationships with patients, physicians, hospital departments and visitors. To perform patient access duties in accordance with established policies and procedures of AH, as well as regulatory compliance agencies such as HIPAA, CMS, TJC, AOA and EMTALA. Educational...
-
Patient Access Rep
6 months ago
Lake Jackson, United States Chi Full timeOverview St. Luke's Health-Brazosport Hospital is located on a beautiful 25-acre campus in Lake Jackson Texas. Offering state-of-the-art diagnostic and comprehensive treatment services our hospital is home to a 154-bed patient tower level III trauma center advanced cardiac care center and full-service multidisciplinary cancer center. Our team consists of...
-
Patient Access Representative III
4 months ago
Devils Lake, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission...
-
Patient Access Rep
6 months ago
Lake Jackson, United States CommonSpirit Health Full timeOverview: St. Lukes HealthBrazosport Hospital is located on a beautiful 25-acre campus in Lake Jackson Texas. Offering state-of-the-art diagnostic and comprehensive treatment services our hospital is home to a 154-bed patient tower level III trauma center advanced cardiac care center and full-service multidisciplinary cancer center. Our team consists of over...
-
Patient Access Specialist
3 weeks ago
Lake Oswego, Oregon, United States TEKsystems Full timeAre you looking for a rewarding career in healthcare?Job OverviewWe are seeking a highly skilled and compassionate Patient Access Representative to join our team in Portland, Oregon. As a Patient Access Specialist, you will play a vital role in assisting patients with sign-in kiosk and answering their questions.Key Responsibilities:Assist patients with...
-
Patient Access Rep I
3 days ago
Lake Zurich, United States Advocate Aurora Health Full timeMajor Responsibilities: A. Accurately collects and analyzes all required demographic, insurance/financial, and clinical data necessary to register/admit patients from all payer classes. 1)Interacts with patients, their representatives, physicians, ph Patient Access, Patient, Staffing, Operations, Healthcare, Registration, Skills
-
CHI Patient Access Representative II
3 months ago
Turtle Lake, United States Conifer Health Solutions Full timeJob DescriptionJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper,...
-
Patient Access Team Member
1 week ago
Lake Charles, Louisiana, United States Center for Orthopaedics Full timeJob OverviewWe are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Center for Orthopaedics.The ideal candidate will possess excellent communication skills, be able to multitask effectively, and have a strong understanding of medical terminology.
-
South Hill, United States VCU Health Full time**$1,000 Sign On Bonus for offers accepted by March 31, 2025. Terms and Conditions apply** The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. This position establishes and...
-
Patient Access Representative I Sheffield Village
5 months ago
Sheffield Lake, United States University Hospitals Full timeA Brief OverviewPatient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye...
-
CHI Patient Access Representative II
3 months ago
Turtle Lake, United States Conifer Health Solutions Full timeJob Description JOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Center for Orthopaedics SWLA Full timeESSENTIAL FUNCTIONS:Greets and checks in patients in a courteous and friendly manner.Obtains updated insurance cards and identification cards as needed upon arrival.Ensures that insurance verification specialist has verified each patient's insurance and that the insurance is active.Directs patient to the vitals station when vital signs are necessary.Ensures...
-
Patient Access Representative
2 weeks ago
Lake Charles, United States Center for Orthopaedics SWLA Full timeESSENTIAL FUNCTIONS:Greets and checks in patients in a courteous and friendly manner.Obtains updated insurance cards and identification cards as needed upon arrival.Ensures that insurance verification specialist has verified each patient's insurance and that the insurance is active.Directs patient to the vitals station when vital signs are necessary.Ensures...
-
Patient Access Representative I Sheffield Village
5 months ago
Sheffield Lake, United States University Hospitals Full timeA Brief Overview Patient Access Representatives provide our world renowned healthcare team with comprehensive administrative support. PAR's serve as the first point of contact for patients and exemplify personal warmth, patient engagement, and professionalism. PAR's offer solutions in anticipation of patient needs and greet every patient verbally, with eye...
-
Patient Access Representative
7 days ago
Moses Lake, Washington, United States Samaritan Healthcare Full time**Job Description:**We are seeking a Medical Records Coordinator to join our team at Samaritan Healthcare. The successful candidate will be responsible for maintaining accurate and up-to-date medical records, as well as providing support to our clinical staff.This is a per diem position working variable hours a week, with an estimated salary range of $18-$22...
-
Patient Access Representative II
6 months ago
South Houston, United States Memorial Hermann Health System Full timeAt Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed...
-
Patient Access Representative
7 months ago
Saranac Lake, United States Adirondack Health Full timePosition Summary: To perform the patient access functions in a manner to promote positive relationships with patients, physicians, hospital departments and visitors. To perform patient access duties in accordance with established policies and procedures of AH, as well as regulatory compliance agencies such as HIPAA, CMS, TJC, AOA and EMTALA. Educational...
-
Dynamic Vascular Access Professional
2 weeks ago
South Bend, Indiana, United States Dynamic Access LLC Full timeDYNAMIC ACCESS LLC is seeking a skilled Vascular Access Nurse to provide exceptional patient care in the South Bend, Indiana area. As a PICC RN, you will play a vital role in our team's mission to deliver high-quality vascular access services to healthcare facilities.The successful candidate will possess a strong background in critical care and vascular...
