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Quality Assurance Supervisor

4 months ago

Kansas City, United States O'Reilly Auto Parts Full time

Coordinate the configuration and maintenance of WMS at the DC level and make recommendations for procedural and system changes. Supervise the cycle count team and coordinate the reporting of the cycle count results. Perform procedural audits to ensure compliance and report on inventory discrepancies.ESSENTIAL JOB FUNCTIONSOversee the quality of DC operations with the goal of exceeding customer expectations at a low cost of operation.Coordinate WMS configurations at the DC level which includes reviewing location set-up, rule sets, and item master configurations to ensure validity. Work directly with distribution systems coordinator to ensure DC configurations are tested and comply with corporate standards.Supervise the cycle count team, which is responsible for the daily over/short and Freon cycle counts.Coordinate cycle count reporting and perform and report on random tests (based on auditor's design). Report cycle count results on a monthly basis to distribution systems and DC operations management.Review the inventory adjustments made each day to ensure validity. Pinpoint reasons for inventory discrepancies.Perform procedural audits of all areas of the DC and report results to the distribution systems and DC operations management.Coordinate and provide support of slotting of product for maximum efficiency.Assist with procedural documentation, make recommendations for procedural changes, and refer updates to the procedure coordinator.Act as the on-site contact, maintenance, and support for RF units, terminals, and printers.Ensure that the department is compliant with company operations, policies, and procedures on a daily basis.Work with the in-bound operations manager to maintain payroll figures, budgeting, productivity, etc.Responsible for the safety of all DC team members. Coordinate with the safety supervisor for any safety or security concerns.Provide leadership, training, and guidance throughout the department and work to ensure productivity and morale are maintained at a high level.Work with the Inbound Operations Manager to establish annual goals and follow up plans to accomplish these goals.Plan and conduct monthly team member meetings.Work with the Human Resources Supervisor to interview and hire prospective team members.Responsible for team member evaluations being written and delivered in a timely manner.Maintain safety standards while operating and identify unsafe practices and situations.All other duties as assigned.SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIESRequired:High school diploma or equivalent (GED)Basic computer skillsExcellent communication, leadership, organizational, and people skillsDemonstrated ability to manage multiple tasks at one timeAbility to read and match numerical and alpha characters quickly and accuratelyDesired:Completion of the O'Reilly supervisor training programBackground knowledge of O'Reilly/Ozark distribution operationsPrevious exposure to WMS softwareWorking knowledge of PC spreadsheet and word processing softwarePrevious automotive parts warehouse and branch store experienceBilingual (English/Spanish preferred)Advanced computer skillsO'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package:Competitive Wages & Paid Time OffStock Purchase Plan & 401k with Employer Contributions Starting Day OneMedical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)Team Member Health/Wellbeing ProgramsTuition Educational Assistance ProgramsOpportunities for Career GrowthO'Reilly Auto Parts is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.Reasonable Accommodations: Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.