![GameStop](https://media.trabajo.org/img/noimg.jpg)
Military Senior Game Advisor
2 weeks ago
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world
SUMMARY
Under general supervision, the
Military Senior Guest Advisor
provides outstanding guest service experiences
using elements of GameStop's Buy-Sell-Trade Model, The Circle of Life, and Solution Selling techniques .
This position ensures products are easy to see and buy, shares product and gaming knowledge with guests, provides a clean, organized environment in which to shop, and creates guest loyalty and repeat business.
This position will also
assist the store management team in supervising store activities.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Selling Passion : Enjoy active selling, including exploring and creating guest needs and closing the sale. Utilize GameStop’s Solution Selling Tablet to serve each guest’s needs. Demonstrate a passion for exceeding goals.
Provide world-class guest service: promptly greet guests, respond to guest questions/concerns quickly, effectively and courteously, assist guests with meeting their video gaming needs, inform guests of special promotions, trade-in program, recommend additional items as appropriate, and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store, to assist them
Promptly process accurate guest purchases/return transactions via Point-of-Sale (POS) computer system
Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously and professionally
Assist with supervising staffing levels to achieve optimum guest service at all times and ensure that best in class guest service is consistently provided
Solution Selling Focus : Drive sales and guest loyalty by creating complete, lasting guest solutions. Demonstrate unique interest in every guest. Ask questions and makes recommendations in order to make technology easier and more affordable for every guest.
Promote GameStop’s unique guest benefits: new title reservations program and Power Up Rewards guest loyalty program.
Team Support : Demonstrate a selfless commitment to others on the store team, including schedule and activity-based dependability, continuous improvement, and responding effectively to feedback. Actively seeks opportunities to contribute at higher level of service to the business, the guests, and others on the team.
Assist with supervising Game Advisors to achieve optimum guest service at all times and ensure that world‐class guest service is consistently provided.
Provide timely and appropriate feedback to the Assistant Store Leader concerning staff performance and address as directed.
Assist the Assistant Store Leader with training store associates in all aspects of their job responsibilities, including company/store policies procedures, and guidelines.
Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations.
Operational Agility : Respond rapidly, accurately, and consistently to all of the operational requirements essential for creating exceptional and profitable guest experiences in a consistently clean, neat, and well organized store.
Assist managers with store inventory counts, stocking/restocking of merchandise on shelves and fixtures, and moving product from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor
Assist store team in meeting sales, profit and shrink goals and accomplish administrative and operational duties set by Store Leader
Count, balance and reconcile daily business transaction totals correctly and accurately in the POS system
Ensure that the Playbook and all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; assist management to ensure store has sufficient cash and change for sales transactions; make bank deposits daily per established guidelines
Check shipments for
discrepancies/shortages
and record any discrepancies in the POS system
Visually inspect associates' and managers' packages and/or belongings at store closing or at the end of a shift
Supervise and delegate tasks to Game Advisors in absence of management
Verify Game Advisors’ hours worked for the week and accurately close out the payroll week in absence of management.
RELATED COMPETENCIES
Building Guest Loyalty
– Effectively meets guest’s needs; builds productive guest relationships; takes responsibility for guest satisfaction and loyalty
Contributing to Team Success
– Actively participates as a member of a team to move the team toward the completion of goals
Guest Focus
– Makes guests and their needs a primary focus of one’s actions; develops and sustains productive guest relationships; seeks to understand and educate guests on product; takes action to meet guest needs and concerns
Delegating Responsibility
– Allocates task responsibility to appropriate others to maximize the organization’s and individual’s effectiveness
Energy
- Consistently maintains high levels of activity or productivity; sustains long working hours when necessary; operates with vigor, effectiveness and determination over periods of time
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
Must be at least 18 years of age and present state-required proof of age documents
At least 1 year of retail sales, guest service, and/or management experience required
High school diploma or GED required
Video game knowledge preferred
• Must be able to bend, stoop, reach with arms / hands, climb on ladders, and lift merchandise weighing up to 20 lbs. from ground level to minimum height of 4 feet
Must be able to work alone and move throughout the store unassisted for up to 10 hours
Must have transportation to make bank deposits as required
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Proficient guest service skills
Ability to communicate effectively with others using spoken and written English; bilingual (English/Spanish) skills preferred
Ability to work in a fast-paced, rapidly changing environment
Ability to operate POS computer system and properly complete required paperwork
Working understanding of basic math functions (add, subtract, multiply, divide)
Working knowledge of alphabetizing
Proficient self-motivation and ability to work as a team to complete necessary tasks in a timely manner
Proficient problem solving skills and judgment abilities
Proficient ability to carry out instructions furnished in written, oral or diagram form
Ability to deliver bank deposits according to loss prevention safety guidelines
Ability to work extended hours/days as necessary, including Sundays
Ability to remain effective under pressure; ability to handle stress in a manner that is acceptable to others and to the organization
Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities
GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions/needs, which includes expanding this job’s responsibilities and assigning additional duties consistent with the position’s purpose.
Full-time store positions at GameStop are eligible to participant in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/
or other incentives.
$18.08 - $20.83
#J-18808-Ljbffr
-
DHS Deputy Military Advisor
2 weeks ago
Washington D.C., United States USAJobs Full timeDutiesThe DHS Deputy Military Advisor acts for the DHS Military Advisor in the Advisor's absence, facilitates transfer of responsibilities between the Military Advisors and provides depth and continuity during periods of the DHS Military Advisor's leave and temporary duty to ensure continuous high-quality support for the Secretary, Deputy Secretary, and...
-
Senior Technical Advisor
2 weeks ago
Washington, United States Inter-agency Network for Education in Emergencies Full timeSenior Technical Advisor - Education in EmergenciesCreative Associates International is a dynamic, global development company that specializes in education, economic growth, democratic institutions, and stabilization. Based in Chevy Chase, MD (metro Washington, D.C. area), Creative has programs in more than 30 countries with a strong client portfolio that...
-
military policy analyst
2 weeks ago
Washington, United States Joint Chiefs of Staff Full timeThis position is Term: Not to Exceed 18 months but may be terminated or extended at agency discretion. This position is part of the Organization of the Joint Chiefs of Staff. The incumbent will be responsible for advising the Chairman of the Joint Chiefs of Staff (CJCS) and the Director for Strategic Plans and Policy (DJ-5) on Department of Defense (DOD)...
-
Senior Wealth Advisor
1 week ago
Washington, United States M&T Bank Full timeAccountable for a revenue goal met through the acquisition of new clients from internal and external sources, and the retention and expansion of a book of business. Consults and coordinates on the delivery of solutions for a comprehensive wealth mana Wealth Advisor, Wealth, Advisor, Client Relations, Senior, Financial Planning, Banking
-
Senior Game Developer
1 month ago
Washington, Washington, D.C., United States ragns Full timeJob descriptionTechnical SkillsPrimary C++ programming Experience with multi-threaded asynchronous and event-driven software development Knowledge of common algorithms data structures and design patterns Clarity of concepts in mathematics e.g. Coordinate Geometry/Trigonometry etc. Demonstrated ability to write efficient clean readable portable and reliable...
-
Senior Game Developer
7 days ago
Washington, United States ragns Full timeJob descriptionTechnical SkillsPrimary C++ programming Experience with multi-threaded asynchronous and event-driven software development Knowledge of common algorithms data structures and design patterns Clarity of concepts in mathematics e.g. Coordinate Geometry/Trigonometry etc. Demonstrated ability to write efficient clean readable portable...
-
Senior Academic Advisor
3 weeks ago
Washington, United States George Washington University Full timeThe George Washington Universitys Elliott School of International Affairs (ESIA) is one of the worlds leading schools of international affairs. Located in the heart of Washington, DC, its mission is to educate the next generation of international l Advisor, International, Senior, Diversity, Communications, Director, Business Services
-
Senior Advisor
2 days ago
Washington, United States Jones Lange Lasalle, Inc. Full timeJLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, Advisor, Financial Advisor, Senior, Skilled Trades, Property Management, Energy, Technology
-
Senior Strategic Advisor
3 weeks ago
Washington, United States Goldbelt Full timeOverview Goldbelt C6 protects the safety and health of the country by supporting civilian public health and defense medical marketspace. C6 offers research and development, engineering, and logistics services that enhance and enlarge customers' operations. C6's expertise is focused on integrating C6ISR and scientific, engineering, and technical support for...
-
Financial Advisor
1 month ago
Washington, United States First Command Full time4 out of 5 of our Advisors are veterans or military spouses Who we are: First Command is committed to helpingmilitary families get their financial lives squared away. As we continue to expand our advisor force, we are seeking leaders who have internal drive, entrepreneurial mindsets and a desire for professional growth. What our Advisors do: Directly engage...
-
Senior Advisor, Policy
2 weeks ago
Washington, United States ACLU - National Office Full timeABOUT THE JOBThe ACLU seeks applicants for the full-time position of Senior Advisor for Policy & Government Affairs in the National Political Advocacy Department of the ACLU's National office in Washington, DC. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The National Political Advocacy...
-
Washington, Washington, D.C., United States Population Services International Full timeWASH Technical Advisor II/Senior Technical Advisor I - Bilingual FR/ENUS--Washington, DCJob ID: Type: Regular Full-Time# of Openings: 1Category: Technical Health AreasPopulation Services InternationalOverviewWASH Technical Advisor II/Senior Technical Advisor I - Bilingual English/FrenchLocation: PSI approved US State or any Country in which PSI...
-
Unity Game Developer
2 weeks ago
Washington, United States THNDR Full timeAt THNDR were building the future of gaming by powering fun and empowering people with Bitcoin. Were looking for a full-time Senior Unity Developer to join our team in developing world class mobile games. This role will own responsibility for implementing game functionality, translating design ideas, concepts, and requirements into a functional and engaging...
-
Standards and Reliability Senior Advisor
1 month ago
Washington, United States RER Solutions, Inc. Full timeJob DescriptionJob DescriptionDescription:Do you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc., could be your new home.RER Solutions, Inc., is accepting resumes for a Standards and Reliability Senior...
-
Washington, Washington, D.C., United States Office Of General Counsel Full timeAs an Attorney-Advisor (General) - Senior E-Discovery Advisor, you will:Provide legal advice and legal services on contracting and procurement, financial management, and provide legal advice on information technology systems within Office of General Counsel (OGC) including all legal issues related to the E-Discovery review tool, OGC's workload management...
-
Aviation Senior Technical Advisor
1 month ago
Washington, United States Dorkin Inc. Full timeCompany Description Dorkin Inc. Our employees are a reflection of our company and our goal is to make this your "end all be all" through restoring job security and longevity in the American workplace. Our corp-culture is very friendly, upbeat, and fast-paced. We encourage feedback from our staff and welcome the opportunity to hire energetic polished...
-
Senior Agency Advisor
2 weeks ago
Washington, Washington, D.C., United States Incendia Partners Full timeOnly candidates from the Title Insurance industry will be consideredOur client, a well-known and rapidly growing title insurance company, is on the lookout for a Senior Agency Advisor / Business Development Representative to lead their expansion efforts in Maryland and Virginia.Provide exceptional service to high potential/high producing agents in the...
-
Call for CVs
4 weeks ago
Washington, United States Dexis Consulting Group Full timeJob DescriptionJob DescriptionDexis is a professional services firm that solves the most pressing social challenges in complex environments, paving the way for a more secure and prosperous world.Dexis embraces diversity, equity, and inclusion and strives to build and maintain a safe environment where we celebrate diverse backgrounds, treat everyone with...
-
Washington, United States LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW Full timeJob DescriptionJob DescriptionThe Lawyers’ Committee for Civil Rights Under Law is one of the nation’s leading national racial justice legal organizations. Formed in 1963 at the request of President John F. Kennedy, the Lawyers’ Committee uses legal advocacy to achieve racial justice, fighting inside and outside the courts to ensure that Black people...
-
Washington, United States LAWYERS' COMMITTEE FOR CIVIL RIGHTS UNDER LAW Full timeJob DescriptionJob DescriptionThe Lawyers’ Committee for Civil Rights Under Law is one of the nation’s leading national racial justice legal organizations. Formed in 1963 at the request of President John F. Kennedy, the Lawyers’ Committee uses legal advocacy to achieve racial justice, fighting inside and outside the courts to ensure that Black people...