Front Desk Agent | Daytona Homewood Suites

1 week ago


Daytona Beach, United States Shaner Hotel Group Full time
Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Welcome guest and clients in a warm and friendly manner.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.
Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications
  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.


About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com

About the Team

Get your hospitality career on the fast track by coming to work with us Shaner Hotels has an amazing opportunity at our newest portfolio addition, 94-room Homewood Suites by Hilton Daytona Beach Speedway-Airport. Located next to the world-renowned Daytona International Speedway, and just walking distance from the Daytona International Airport, you will have no shortage of excitement in the epicenter of NASCAR So what are you waiting for?

  • Daytona Beach, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Maintain complete knowledge of hotel features, room types, rates, room availability, and expected arrivals/departures. Handle guest complaints ensuring guest satisfaction. Assist staff with their job functions to ensure optimum service to guests....


  • Myrtle Beach, South Carolina, United States Homewood Suites Myrtle Beach Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Homewood Suites Myrtle Beach. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling reservations and check-in/check-out processes, and ensuring a seamless experience for our guests.Key ResponsibilitiesGreet and...


  • Daytona Beach, United States Daytona Grande Oceanfront Resort Full time

    We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Fairfield Inn Daytona Beach. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling check-ins and check-outs, and ensuring a seamless experience for our guests.Key ResponsibilitiesProvide exceptional guest...


  • Daytona Beach, Florida, United States Shaner Hotel Group Full time

    Job SummaryAs a Front Desk Agent with Shaner Hotel Group, you will be responsible for providing exceptional guest services, ensuring a seamless check-in and check-out experience for our hotel guests. This role requires a high level of customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProcess...

  • Front Desk Agent

    4 days ago


    Daytona Beach, United States Marriott International Inc Full time

    Additional InformationPay: $16, PM Shift Job Number24196111 Job CategoryRooms & Guest Services Operations LocationResidence Inn Daytona Beach Speedway/Airport, 1725 Richard Petty Blvd, Daytona Beach, Florida, United States, 32114VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs arent just about giving...

  • Front Desk Agent

    1 week ago


    Daytona Beach, United States Marriott International Inc Full time

    Additional InformationPay: $16/hour, Guest Service Representative Job Number24196111 Job CategoryRooms & Guest Services Operations LocationResidence Inn Daytona Beach Speedway/Airport, 1725 Richard Petty Blvd, Daytona Beach, Florida, United States, 32114VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs...


  • Daytona Beach, Florida, United States Premier Resorts Management Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Guest Services Agent to join our team at the Renaissance Daytona Beach Oceanfront Hotel in Daytona Beach, Florida.This is a non-smoking position, and local candidates only will be considered.Key Responsibilities:Provide exceptional guest service and ensure a smooth check-in and check-out...

  • Front Desk Agent

    4 months ago


    Daytona Beach, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...

  • Front Desk Agent

    6 months ago


    Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16

    The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....

  • Front Desk Agent

    1 week ago


    Daytona Beach, United States Residence Inn by Marriott Full time

    Residence Inn by Marriott - JobID: 1CA5A50CD0929E22D54A79B3E71CF420 [Guest Service / Concierge] As a Front Desk Agent at Residence Inn by Marriott, you'll: Greet and assist guests with check-in and check-out procedures; Provide exceptional customer service by answering inquiries and resolving complaints; Maintain accurate records of guest information and...


  • Daytona Beach, Florida, United States Westminster Communities of Florida Full time

    Westminster Canterbury seeks a dedicated Front Desk Coordinator in Daytona, FL. Key responsibilities include managing the front desk and reception area, as well as overseeing the public address/emergency alerting system.Key Responsibilities:Answer Phones and Greet/Direct Visitors: Respond to incoming calls and welcome visitors, providing directions as...

  • Front Desk Agent

    2 months ago


    Panama City Beach, United States Aimbridge Hospitality Full time

    Aimbridge Hospitality - Woodspring Suites Panama City Beach [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...


  • Daytona Beach, United States AdventHealth Daytona Beach Full time

    AdventHealth Medical Group is looking for a dynamic and quality focused day hospitalist to join our growing team of hospitalists at our highly rated, 364 bed (and growing) Hospital in Daytona Beach, FL.! We are seeking a physician who will model and lead excellence in clinical practice, doctor-patient relationships, and professionalism while maintaining...


  • Panama City Beach, Florida, United States Home2 Suites Panama City Beach Full time

    Front Desk AgentAbout the Role:We are seeking a friendly and efficient Front Desk Agent to join our team at Home2 Suites Panama City Beach. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Responsibilities:Ensure a smooth and efficient check-in and check-out...

  • Night Auditor

    4 weeks ago


    Daytona Beach, Florida, United States HILTON DAYTONA BEACH OCEAN FRONT Full time

    Job SummaryWe are seeking a highly skilled Night Auditor to join our team at Hilton Daytona Beach Ocean Front. As a Night Auditor, you will be responsible for balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations while performing Guest Service Agent tasks and duties.Key...


  • Daytona Beach, United States MSCCN Full time

    Front Desk Rep Part Time All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to...

  • Front Desk Agent

    1 month ago


    Cocoa Beach, United States La Quinta Inn & Suites Cocoa Beach Oceanfront Full time

    Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a talent for customer service and work experience in the hotel industry, we’d like to meet you!! AM/PM Shifts available.  Source: Hospitality Online

  • Front Desk Agent

    4 months ago


    Daytona Beach, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...

  • Front Desk Agent

    2 months ago


    Clearwater Beach, United States Pyramid Global Hospitality Full time

    Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...