Coordinator - Service

1 week ago

Kokomo, United States MacAllister Rentals Full time
Description

Position at MacAllister Rentals

Join Our Team at MacAllister Machinery:

At MacAllister Machinery, we provide top-quality service and repair for equipment rentals. We are currently seeking an organized and detail-oriented Service Coordinator to join our team You will have the opportunity to showcase your expertise and make a significant impact on our customers' success.

Why Join MacAllister Machinery:
  • Positive and Inclusive Environment:
Be part of a positive and inclusive work environment that fosters growth and development.
  • Supportive Team:
Join a team that values collaboration and support, creating a rewarding workplace.
  • Access to Resources and Training:
Enjoy access to excellent resources and training, empowering you to enhance your skills.
  • Competitive Compensation:
Highlight any competitive salary or benefits package offered.
  • Professional Development:
Mentor opportunities for continuous learning and career growth within the company.
  • Stability:
MacAllister has been in business since 1945

Objective

Position duties include but are not limited to: assisting with processing warranty and customer damage claims for the Rental Services Division.

Responsibilities
  • Register extended coverage with manufacturer on all product lines, tracking premium expenses and discounts. Enter warranty type code for new machines in associated computer system.
  • Follow up and capture Rental Division sales and enter the information into the CAT database.
  • File warranty claims for policy/goodwill, sales, parts, and service departments.
  • Assist in coordinating service calls for Reith Riley and Norfolk Southern.
  • Research and validate warranty information for each machine in manufacturers' warranty system.
  • Validate work order through electronic database, making sure all pertinent information is correct. Update and monitor Scheduled Maintenance Form to ensure the proper services are being performed on the correct machine model.
  • Invoice/claim work orders in the manufacturers' warranty system, generating invoice for manufacturer, and charging remaining amounts to the dealer warranty account.
  • Document customer damage with details and photos. Update information in L Share.
  • Track the parts for warranty returns and ensure we are being paid for them.
  • Monitors PSP and PIP and ensures completion before expiration date. This may be for MacAllister owned machines or on customer owned machines and can be for all types of machine manufactures.
  • Coordinates the customer damage process by informing the appropriate individuals keeping them updated throughout the process.
  • Responsible for developing a quote for the damage including parts and labor costs.
  • Organizes and updates safety and operators manuals housed at the West Washington Street location.
  • Complete any and all special assignments or projects from manager on a timely basis.
Qualifications
  • Knowledge, skills, and abilities typically acquired through a high school education.
  • 3 years' experience with equipment preferably with a rental company or Caterpillar and/or in a position dealing with warranty and/or customer damage situations.
  • Strong decision-making skills and good creative thinking and goal-setting skills.
  • Great problem-solving skills with the ability to interpret and apply policies, procedures and guidelines.
  • Strong understanding of warranty administration.
  • The ability to inspect machines and components that may include: exposure to the outside elements, heavy lifting (70+ pounds), physically climbing on machines, and the ability to navigate and maneuver in the various locations where machines are found.
  • Great computer skills, including experience using Microsoft Office. Moderate experience using database systems.
  • Demonstrates good oral communication skills, responding promptly, thoroughly, and professionally to requests.
  • Demonstrates good written communication skills; accurately and professionally completing documents required for the job, serving both internal and external needs.
  • Dedicated self-starter with the ability to work independently without the need for daily direct supervision.
  • The ability to work overtime and weekends.
  • The ability to uphold professionalism with both internal and external customers, including personal appearance and friendly, courteous treatment of peers, subordinates, and customers.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.

  • Activity Coordinator

    4 weeks ago

    Kokomo, Indiana, United States Brickyard Healthcare Full time

    We are seeking a skilled Activity Coordinator to join our team at Brickyard Healthcare. As an Activity Coordinator, you will be responsible for developing, organizing, and coordinating comprehensive activity services and programs that meet the needs and interests of our residents.Why Work for Us?Competitive Pay and Benefits: Excellent pay with multiple...

  • Care Coordinator

    5 months ago

    Kokomo, United States Professional Management Enterprises Full time

    The Community Well Care Coordinator must oversee the care coordination, complex case management functions for PathWays to Aging members who live in the community and who are not receiving Home and Community Based Services (HCBS) or designated as Nursing Facility Level of Care (NFLOC). The Care Coordinator must, at a minimum, be a registered nurse or similar...

  • Patient Care Coordinator

    4 weeks ago

    Kokomo, Indiana, United States Hanger Clinic Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Hanger Clinic. As a Patient Care Coordinator, you will be responsible for providing administrative support to patients, fellow employees, and referral sources through the coordination and administration of front office activities.Key...

  • Yard Coordinator

    4 weeks ago

    Kokomo, Indiana, United States TransForce Full time

    Job Summary:We are seeking a highly organized and customer-focused Yard Coordinator to join our team at MacAllister Machinery. As a key member of our operations team, you will be responsible for a variety of tasks ranging from site maintenance to basic mechanical duties on machines.Key Responsibilities:Process and organize equipment from check-in to...

  • Shipping Coordinator

    4 weeks ago

    Kokomo, United States StarPlus Energy Full time

    Position Summary: As Shipping Coordinator, you will play a leading role in our company’s positive culture by helping us create an effective organization as the automotive industry moves toward an electric future. The Shipping Coordinator position is responsible for the daily operations associated with the shipment of all products, materials, and supplies....

  • Customer Service Representative

    4 weeks ago

    Kokomo, Indiana, United States Nick Pate - State Farm Agent Full time

    Job DescriptionAs a Customer Relations Representative with Nick Pate State Farm, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer...

  • Residential Program Coordinator

    4 weeks ago

    Kokomo, Indiana, United States Developmental Services, Inc. - Kokomo Full time

    Job DescriptionAt Developmental Services, Inc. - Kokomo, we are seeking a highly skilled and dedicated Residential Program Coordinator to join our team. As a key member of our Community Living division, you will play a vital role in ensuring the success of our clients and staff.Key Responsibilities:Supervise and support Team Managers in achieving their goals...

  • RN Care Coordinator-Indiana

    3 weeks ago

    Kokomo, United States Eventus WholeHealth Full time

    Client Caseload Management• Coordinate care management in collaboration with the Mid-Level Practitioner (MLP).• Ensure ICT meeting occur regularly and include the MLP, Provider Physician, RNCC, SNF staff andadministrators, beneficiaries, and families.• Complete Health Risk Assessment within 30 days of enrollment for all new attributed members and...

  • Medical Customer Service Representative

    4 weeks ago

    Kokomo, Indiana, United States Takeda Pharmaceutical Company Ltd Full time

    About the Role: As a Medical Customer Service Representative at Takeda Pharmaceutical Company Ltd, you will play a vital role in ensuring the safety and satisfaction of our donors. Your primary responsibility will be to screen new and repeat donors, take and record vital signs, and perform phlebotomy to support plasma center operations. Key Responsibilities:...

  • Healthcare Professional

    1 week ago

    Kokomo, Indiana, United States Ascension Health Full time

    About the RoleWe are seeking a skilled Registered Nurse to provide exceptional patient care in our healthcare organization.This is an exciting opportunity to make a meaningful difference in the lives of our patients and their families. As a key member of our team, you will be responsible for implementing and monitoring patient care plans, ensuring seamless...

  • Medical Customer Service

    3 months ago

    Kokomo, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Medical Customer Service

    3 months ago

    Kokomo, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • RN Clinical Programs Coordinator

    3 weeks ago

    Kokomo, United States Ascension Full time

    Details Department:  Star Plus Occupational HealthSchedule:  Monday-Friday 8a-4:30pm but will be "on call" to help with call offs Hospital:  Ascension Medical Group, ClinicLocation:  Kokomo, INBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term...

  • RN Clinical Programs Coordinator

    2 months ago

    Kokomo, United States Ascension Full time

    Details Department:  Star Plus Occupational HealthSchedule:  Monday-Friday 8a-4:30pm but will be "on call" to help with call offs Hospital:  Ascension Medical Group, ClinicLocation:  Kokomo, INBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term...

  • RN Clinical Programs Coordinator

    2 weeks ago

    Kokomo, United States Ascension Full time

    Details Department:  Star Plus Occupational HealthSchedule:  Monday-Friday 8a-4:30pm but will be "on call" to help with call offs Hospital:  Ascension Medical Group, ClinicLocation:  Kokomo, INBenefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term...

  • Medical Customer Service

    3 weeks ago

    Kokomo, United States Biolife Plasma Services Full time

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.Job...

  • Surgical Services Scribe

    1 day ago

    Kokomo, United States Cataract & Laser Institute Full time

    POSITION SUMMARY:The primary goal of the ophthalmic scribe is to increase the efficiency and productivity of the physician in the clinic setting.The scribe must be able to anticipate physician needs, communicate clearly to patients and staff members, and effectively multi-task in order to facilitate clinic flow. WHAT WE OFFER: Starting wage of $17 - $20...

  • Patient Service Rep-ENT Care-Kokomo

    3 weeks ago

    Kokomo, United States Community Health Network Full time

    Patient Service Rep-ENT Care-KokomoJob Ref2406945CategoryAdministrative & General SupportJob FamilyCustomer ServiceDepartmentENT Care-KokomoScheduleFull-timeFacilityCommunity Physician Network Kokomo3548 S LafountainKokomo, IN 46902United StatesShiftDay JobHoursM-F 8:00-5:00 / limited after 5:00 to close office.**Join Community**Community Health Network was...

  • Patient Service Rep- Fam Med Care Greentown

    6 months ago

    Kokomo, United States Community Health Network Full time

    Join CommunityCommunity Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits...

  • Patient Service Rep-ENT Care-Kokomo

    1 month ago

    Kokomo, United States Community Health Network Full time

    Patient Service Rep-ENT Care-Kokomo Job Ref 2406945 Category Administrative & General Support Job Family Customer Service Department ENT Care-Kokomo Schedule Full-time Facility Community Physician Network Kokomo 3548 S Lafountain Kokomo, IN 46902 United States Shift Day Job Hours M-F 8:00-5:00 / limited after 5:00 to close office. **Join Community**...