Sales Manager
2 weeks ago
**Sales Manager**
**Department:** Broadmoor Hotel **Location:** Colorado Springs, CO
At **INSPIRE** we know the value of exceptional people. We pride ourselves on providing our employees with an environment conducive for productive and long-term employment. INSPIRE operates each day in a customer-focused, innovative, and team-based environment. Our people are the primary reason for our success.
We are currently seeking a full-time **Audio Visual Sales Manage**r to work inside **The Broadmoor** in **Colorado Springs, CO**.
*****MEETINGS & EVENTS AT THE BROADMOOR*****
Recipient of the Forbes Five-Star award for the last 55 years, The Broadmoor hotel is an unmatched destination for memorable Colorado Springs events. Whether you are planning a board meeting for ten executives or multi-day conference for 5,000 attendees, you will find the ideal setting among our 185,000 square feet of innovative event space and spectacular outdoor venues. In addition to inspiring, technology-rich meeting spaces, you will also find a professional staff of event planners, culinary artists, audiovisual experts and support staff ready to elevate your gathering to its greatest potential.
**INSPIRE Benefits:**
**Salary range for this position is between $55 - $65k annually with a sales bonus.**
**Relocation package may be available.**
*****We offer a competitive benefits package for full-time employees. Medical, Dental, and Vision Coverage, Life Insurance, Short term and Long term Disability and Paid Time Off / Holiday, 401(k), along with additional voluntary benefits are available to all full time employees at INSPIRE.
The Sales Manager will be responsible for the sales of Audio Visual equipment and services at a specific hotel or venue to capture the maximum amount of AV business and revenue. This position will also communicate directly with clients, hotel, and internal AV team to ensure meeting success.
As an Audio Visual Sales Manager, your day will consist of the following:
* Primary responsibility for sales at the property; generates quotes, corresponds with clients and targets revenue goals
* Works directly with client to determine their meeting needs and perspective, and match to AV services and products
* Works closely with hotel sales staff and others to contact upcoming clients and secure AV business
* Participates in on-site and off-site visits with prospective clients as well as pre and post event meetings
* Negotiates directly with clients to secure AV business and client vision
* Works closely with AV staff to consult on selection and acquisition of AV equipment and labor
* Reviews final billing directly with client and obtains approval of all AV charges
* Negotiates billing if necessary to ensure complete client satisfaction
* Follows up with all clients through thank you letters and post event service evaluations.
**Requirements:**
* High degree of demonstrated customer service, sales, and hospitality skills. Proven experience in developing positive customer relationships and focusing at all times to increase customer satisfaction.
* Familiarity with capabilities of audio visual equipment, set-up and general operations.
* Basic computer skills including Microsoft Office, networking, IT device management, PC and Mac operations.
* Exhibits excellent communication skills, both oral and written: is clear, concise, sincere and persuasive.
* Demonstrates creativity and initiative in capturing AV business.
* Possesses excellent organizational skills and the ability to manage multiple tasks in a high-volume, sometimes stressful team environment.
* High degree of ownership and self-initiation skills as well as a positive professional demeanor.
* Flexibility to accommodate a changing work schedule (night, weekends, early mornings) as needed to meet clients.
* Ability to set an example for professional grooming and presentation standards as required by hotel partner/specific worksite
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