Customer Service Representative
2 days ago
The Customer Service Representative is responsible for assisting customers with banking transactions and offers referrals for additional products and services. Delivers excellent customer service. Responsible for the operational quality and accuracy of their work, including cash balancing processes. Follows all related policies and procedures and compliance with all banking regulations. Works with leadership team to achieve personal goals in the areas of deposit growth, business relationship growth, consumer relationship growth and operational soundness.
What you will do:
- Perform routine teller transactions working directly with clients. Accepts, verifies, and processes basic to more complex customer transactions according to established procedures and security guidelines. Transactions include deposits, withdrawals, check cashing, payments, transfers, and transactions received through the mail or the night drop. Works quickly to service customers waiting in line, but maintains close attention to detail and complies with all policies, procedures and regulatory guidelines.
- Responsible for maintaining and balancing a cash supply for transactions performed. Adheres to all cash handling policies and procedures and balances cash at the end of each shift.
- Provides exemplary customer service. Represents the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provides additional information to customers regarding bank's special promotions.
- Reviews customer transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking customers. Prevents customers from becoming victims of fraud. Refers customers to Branch Management and the proper department for issues that cannot be resolved at the teller line.
- Represent the Bank and its products and services with pride and enthusiasm. Identify customer needs, provide information on products and services. Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities. Provide additional information to customers regarding bank's special promotions.
- Assists customers with account reconcilement, copies of statements and checks, check orders; account closure, and safe deposit box entrances.
- Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs.
- High School Degree or GED required.
- Minimum of 1 year cash handling experience required in a customer facing role or experience in a banking environment with basic knowledge of bank deposit products and services required.
- Excellent interpersonal skills, attention to detail, and customer service.
- Ability to work independently, make decisions using available information and collaborate effectively as a team member.
- Basic knowledge of Bank deposit products and services.
- Ability to understand customer loan requests and make appropriate referrals.
- Ability to understand customer requests and provide awareness of additional products and services to make appropriate referrals.
Pay Range: $20.00 - $22.00 hourly
Final compensation package will be determined by the work experience, education, and/or skill level of the applicant along with internal equity and alignment with geographic market data.
- Mechanics Bank is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, religion, national origin, age, genetic information, veteran status, or on the basis of disability, gender identity, sexual orientation or other bases prohibited by applicable law.
- Please view Equal Employment Opportunity Posters provided by OFCCP here.
- To learn more about Mechanics Bank's California privacy and security policies, including your right to a Notice At Collection as a California Resident, please visit
California Privacy Policy for Prospective Employees | Mechanics Bank
-
Customer Service Representative
4 days ago
Santa Barbara, California, United States Johnson Service Group (IL) Full timeJohnson Service Group (JSG) is seeking a skilled Customer Service Representative to join their team in a Retail Bank setting in Santa Barbara, CA. **Job Summary:** As a Customer Service Representative, you will be responsible for providing exceptional customer service to bank customers. **Responsibilities:** * Provide customer service to bank customers...
-
Customer Service Representative
6 days ago
Santa Barbara, California, United States Johnson Service Group (IL) Full timeJob Summary: Johnson Service Group (JSG) is seeking a skilled Customer Service Representative to join their team in Santa Barbara, CA. As a key member of the Retail Bank team, you will be responsible for providing exceptional customer service and support to clients. Key Responsibilities:• Provide timely and effective support to customers through various...
-
Customer Service Representative
1 month ago
Santa Barbara, United States Johnson Service Group Full time $20Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative for a Retail Bank in Santa Barbara, CA.Monday- Friday- On-Site, 8:00 A.M. to 5:00 P.M.Hourly: $20.00 per hour In this role, you will independently perform basic to moderately complex banking transactions. Actively assist customers with transactions and...
-
Customer Service Representative
4 weeks ago
Santa Barbara, United States Johnson Service Group Full time $20Job DescriptionJob DescriptionJohnson Service Group (JSG) is seeking a Customer Service Representative (Bank Teller) for a Retail Bank in Santa Barbara, CA.Great opportunity for a candidate to be trained and learn the banking industry!Monday- Friday- 8:00 A.M. to 5:00 P.M. On-SiteHourly: $20.00 per hourTemp to hire opportunity.In this role, you will...
-
Customer Service Representative
3 weeks ago
Santa Barbara, California, United States Johnson Service Group Full timeJob OverviewJohnson Service Group (JSG) is seeking a highly skilled Customer Service Representative to join our team in a Retail Banking environment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Perform routine banking transactions and work directly with...
-
Customer Service Representative
2 weeks ago
Santa Barbara, California, United States Nomad Full timeAbout UsNomad is a forward-thinking company that specializes in designing and manufacturing high-quality mobile accessories. Our philosophy is centered around creating minimalist, practical tools that empower individuals to stay connected on the go. We take pride in our commitment to using the lightest, thinnest, strongest, and most durable materials to...
-
Customer Service Representative
3 days ago
Santa Barbara, California, United States Mechanics Bank Full timeCustomer Service Representative Job DescriptionMechanics Bank is seeking a highly skilled Customer Service Representative to join our team at our Santa Barbara Cottage Branch. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and promoting bank products and services.Key...
-
Customer Service Representative
3 weeks ago
Santa Barbara, California, United States Jushi USA Full timeAbout Jushi USAJushi USA is a leading cannabis company that operates in multiple states across the country. Our mission is to provide a unique shopping experience that drives sales results and exceeds customer expectations.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Jushi USA. As a Customer Service...
-
Customer Service Representative
2 weeks ago
Santa Barbara, California, United States Nomad Full timeAbout NomadNomad is a forward-thinking company that specializes in designing and manufacturing high-quality mobile accessories. Our mission is to create innovative products that empower individuals to live a more minimalist and resourceful lifestyle.Position OverviewWe are seeking a highly motivated and experienced Customer Support Representative to join our...
-
Customer Service Representative
1 week ago
Santa Barbara, California, United States AppFolio Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty to our company.Key ResponsibilitiesMaster the product through our...
-
Customer Service Representative
7 hours ago
Santa Barbara, California, United States AppFolio Full timeAbout the RoleWe are seeking a highly skilled Customer Care Representative to join our Client Services team for our AppFolio Investment Management product. As a key member of our team, you will play a critical role in providing exceptional customer service and support to our clients.ResponsibilitiesMaster the AppFolio Investment Management product through...
-
Customer Service Representative
2 months ago
Santa Barbara, United States U-Haul Full timeCompensation Range: $16.00 to $25.00 Hourly Location: 4417 Hollister Av, Santa Barbara, California 93110 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a...
-
Customer Service
1 week ago
Santa Barbara, United States Johnson Service Group (IL) Full timeJohnson Service Group (JSG) is seeking a Customer Service Representative for a Retail Bank in Santa Barbara, CA. Monday- Friday- On. Site Hourly: $20.00 per hour In this role, you will independently perform basic to moderately complex banking transac Customer Service, Banking, Service, Transaction, Staffing, Customer, Retail
-
Customer Service Representative
3 days ago
Santa Barbara, California, United States Paul Cashman Insurance Agency Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Receptionist/Insurance Customer Service Representative to join our team at Paul Cashman State Farm Insurance. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and supporting our insurance operations.Key...
-
Customer Service Representative
9 hours ago
Santa Barbara, California, United States Mechanics Bank Full timeAbout the RoleMechanics Bank is seeking a highly skilled Customer Service Representative to join our team at our Santa Barbara Cottage Branch. As a key member of our team, you will be responsible for delivering exceptional customer service, processing transactions, and promoting bank products and services.Key ResponsibilitiesProcess customer transactions,...
-
Customer Service Representative
2 weeks ago
Santa Barbara, California, United States AppFolio Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Client Services team at AppFolio Investment Management. As a key member of our team, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesMaster the AppFolio Investment Management product...
-
Customer Service Representative
5 days ago
Santa Barbara, United States Robert Half Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in the Government sector, located in Santa Barbara, California. This role offers a short term contract employment opportunity, where you will be the first point of contact for our customers, handling inbound calls and providing exceptional customer service....
-
Customer Service Representative
6 days ago
Santa Barbara, United States Robert Half Full timeJob DescriptionJob DescriptionWe are looking for a Customer Service Representative to join our team in Santa Barbara, California. In this role, you will be tasked with handling customer inquiries, processing orders, and maintaining accurate customer accounts across several departments. This role offers a short term contract employment opportunity....
-
Banking Customer Service Specialist
3 weeks ago
Santa Barbara, California, United States Johnson Service Group Full timeJob OverviewJohnson Service Group (JSG) is seeking a highly skilled Customer Service Representative to join our team in a Retail Banking environment. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Perform routine banking transactions and work directly with...
-
Customer Service Representative
2 weeks ago
Santa Barbara, California, United States Santa Barbara Auto Group Full timeJob Type: Full-timeDescription:We are seeking an exceptional individual to fill a key customer service position within our call center at Santa Barbara Auto Group. Our company represents 7 premium brands in Santa Barbara and strives to provide a world-class experience to our clients at every opportunity.Key Responsibilities:Provide exceptional front-line...
