Deployment Technician

4 weeks ago

Albany, United States Zones Full time
Description

Position at Zones LLC.

As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond - with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners - Microsoft, Apple, Cisco, Dell, Lenovo, and more - to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.

Zones nfrastructure, the Services Company of Zones, is a collaborative team of more than 700 technology architects, engineers, technicians, and specialists that designs, builds, and operates IT solutions. Our focus on insight, execution, and results has helped us become the First Choice for ITTM for many of today's top brands.

Position Overview

Term: 3+ Months (Potential for extension)
Location: onsite in Albany, NY
Hours: Day shift - Mon-Friday 9-5pm ET
Pay: $25-29/hr commensurate with experience + Health Benefits

All work is done onsite at our Healthcare/Medical customer location in Albany, NY.

As a Deployment Technician, you will provide IMAC services to our customer, hardware/software installation, configuration and deployment + disposal.

Key Responsibilities

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Deployment Technician is primarily responsible for:
Installation
  • Install and deploy hardware components.
  • Install and deploy software applications.
  • Structure user workstations.
Move
  • Transport a work system to a new location.
  • Switch to a different workstation system.
  • Alter the end user.
Add
  • Install additional hardware
  • Install additional software
Change
  • Alter the existing hardware configuration
  • Update installed software
  • Customize software settings
  • Uninstall unused software
Additional responsibilities:
  • Ensure proper tracking and maintenance of hardware and software systems utilized by the team.
  • Act as the liaison between Zones' team and the customer.
  • Follow specific instructions provided by the customer
  • Demonstrate a high level of professionalism, interpersonal skills and team-oriented attitude.
  • Demonstrate active listening skills with ability to act with sensitivity and empathize with customer's situation.
  • Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the customer.
  • Maintain a clean work environment.
  • Other duties as assigned.
We are seeking candidates with the following experience and skills
  • High School diploma or equivalent Associates degree. 1+ years experience with PC systems, related peripherals and common software programs and Operating Systems.
  • Ability to lift 50 lb

Zones offers a comprehensive Benefits package

While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job - it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you

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