Help Desk System Specialist 2

3 weeks ago

Fairfax, United States M.C. Dean, Inc. Full time

Position Summary As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. General responsibilities and activities include but are not limited to: Performing daily systems analysis and proactive preventative maintenance to ensure system health. Obtaining, analyzing, and interpreting trouble tickets to determine the appropriate approach and solutions to resolve the reported issue, whether it may be software, hardware, component, or a combination of issues. Working with and/or dispatching technicians and testing systems to ensure proper trouble resolution in accordance with the system standards. Documenting test procedures and results. Helping define and create system level access management in accordance with the customer's standards. Creating user accounts and maintaining and safeguarding user permission groups. Helping to develop and provide training for system users and customers. Position / Candidate Requirements Security Clearance: Active TS/SCI w/Polygraph Required Education and Relevant Experience: High School Diploma or a GED and 8-10 Years of Relevant Experience or Associates Degree and 6-8 Years of Relevant Experience or Bachelor's Degree and 2-4 Years of Relevant Experience Master's Degree and 0-2 Years of Relevant Experience Relevant Experience: Help Desk Support Functions with a Combination of Phone and Desktop Support is required. Must be able to obtain vendor Professional Certification. Experience administering LENEL systems is desired. Experience in badge office operations is desired. Strong Oral and written communication skills are essential. Demonstrated background working with multidisciplinary teams. Demonstrated time management and organization skills to meet deadlines and quality objectives. Abilities Exposure to computer screens for an extended period of time. Sitting for extended periods of time. Reach by extending hands or arms in any direction. Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard. Listen to and understand information and ideas presented through spoken words and sentences. Communicate information and ideas in speaking so others will understand. Read and understand information and ideas presented in writing. Apply general rules to specific problems to produce answers that make sense. Identify and understand the speech of another person.

by Jobble

  • Help Desk Technician Tier 2

    3 weeks ago

    Fairfax, United States Highlight Full time

    Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Responsibilities Receive and resolve Level II requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot...

  • Help Desk Technician Tier 2

    1 week ago

    Fairfax, United States Highlight Full time

    Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Responsibilities Receive and resolve Level II requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot...

  • Help Desk System Specialist

    2 weeks ago

    Fairfax, United States M.c. Dean Full time

    Position Summary As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. General responsibilities and activities include but are not limited to: Performing daily systems analysis and proactive preventative maintenance to ensure system...

  • Help Desk Support Coordinator

    3 weeks ago

    Fairfax, United States Cornerstone Recruiting Full time

    Help Desk Support Coordinator Fairfax, VA We are working with a nationwide engineering, environmental, and management consulting firm. They are based in Fairfax, VA and provide environment inspection services for commercial, institutional, and residential communities and buildings nationwide. We are seeking a motivated, career, and customer-oriented Help...

  • Help Desk Support Technician

    3 weeks ago

    Fairfax, United States Gromelski and Associates, Inc. Full time

    Job DescriptionJob DescriptionHelp Desk Support Technician Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated...

  • Help desk Engineer- level 2

    4 weeks ago

    Fairfax, United States GRS Technology Solutions Full time

    Job Description Job Description Job Title: Tier 2 - Engineer Location: Fairfax, VA Terms : Full time position, minimum 40 hours per week (work from office) Certificate requirements: Security +, SC100, SC200, AZ500 Who we are: GRS is a technology consulting firm that has been supporting small-medium sized businesses in the Washington, DC area since 2014. We...

  • Help Desk Support Coordinator

    1 week ago

    Fairfax, United States PEG, LLC Full time

    **WHO ARE WE**?** PEG, LLC is in its twenty-sixth year being a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States. As a leader in Home Energy Ratings, a winner of multiple Energy Star Awards, and a standout in the construction industry, PEG has provided Home...

  • Help Desk Support Coordinator

    7 days ago

    Fairfax, United States PEG, LLC Full time

    **WHO ARE WE**?** PEG, LLC is in its twenty-sixth year being a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States. As a leader in Home Energy Ratings, a winner of multiple Energy Star Awards, and a standout in the construction industry, PEG has provided Home...

  • Help Desk Technician

    2 months ago

    Fairfax, United States Government Contractor Full time

    Job DescriptionJob DescriptionHelp DeskFairfax, VAMUST:Active USPS public trust clearance4+ years relevant experience.Must have experience working in a technical support position troubleshooting hardware, software and network connectivity issuesMust have experience working cooperatively in a team environment with other support groups via phone calls, email,...

  • Help Desk Technician

    1 week ago

    Fairfax, United States Government Contractor Full time

    Job DescriptionJob DescriptionHelp DeskFairfax, VAMUST:Active USPS public trust clearance4+ years relevant experience.Must have experience working in a technical support position troubleshooting hardware, software and network connectivity issuesMust have experience working cooperatively in a team environment with other support groups via phone calls, email,...

  • Help desk Engineer- level 2

    2 months ago

    Fairfax, United States GRS Technology Solutions Full time

    Job DescriptionJob DescriptionJob Title: Tier 2 - EngineerLocation: Fairfax, VATerms: Full time position, minimum 40 hours per week (work from office)Certificate requirements: Security +, SC100, SC200, AZ500 Who we are:GRS is a technology consulting firm that has been supporting small-medium sized businesses in the Washington, DC area since 2014. We are a...

  • Cash Specialist 2

    3 weeks ago

    Fairfax, United States Inova Health System Full time

    The Cash Specialist 2 ensures that access database reports and rejection reports are worked timely while meeting departmental productivity and quality review standards. Ensures the appropriate and timely write-off of all account adjustment requests. Ensures the appropriate handling and posting of non-payment EOBs and denial request. Stays late once a month...

  • Oncology Patient Specialist 2

    2 months ago

    Fairfax, United States Inova Health System Full time

    The Oncology Patient Specialist 2 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Communicates effectively with various audiences by using the most...

  • Oncology Patient Specialist 2

    1 month ago

    Fairfax, United States Inova Health System Full time

    The Oncology Patient Specialist 2 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Communicates effectively with various audiences by using the most...

  • Oncology Patient Specialist 2

    1 week ago

    Fairfax, United States Inova Health System Full time

    The Oncology Patient Specialist 2 provides excellent service by identifying internal/external customer needs and fulfilling their expectations. Counsels patients on financial liability by using available financial counseling tools to achieve maximum reimbursement for patient services. Communicates effectively with various audiences by using the most...

  • Help Desk Engineer

    2 months ago

    Fairfax, United States GRS Technology Solutions Full time

    Job DescriptionJob DescriptionJob Title: Help Desk EngineerLocation: Fairfax, VATerms: Full time position, minimum 40 hours per week (working from office)Certificate requirements: A+, SC100, SC200 and AZ500 Who we are:GRS is a technology consulting firm that has been supporting small-medium sized businesses in the Washington, DC area since 2014. We are a...

  • $25/hour (W2) - Help Desk - MUST BE COMPTIA CERTIFIED - ON-SITE

    23 hours ago

    Fairfax, United States The Midtown Group Full time

    Job DescriptionJob DescriptionOur financial services client is hiring an on-site Tier 1 Help Desk Representative at $25/hour (W2) to support their team in Fairfax, VA. Responsibilities: - Provide Tier 1 support and troubleshooting for on-prem and cloud-based Windows Servers, 2012 and newer- Assist in maintaining current systems and propose new methods for...

  • $25/hour (W2) - Help Desk - MUST BE COMPTIA CERTIFIED - ON-SITE

    2 days ago

    Fairfax, United States The Midtown Group Full time

    Job DescriptionJob DescriptionOur financial services client is hiring an on-site Tier 1 Help Desk Representative at $25/hour (W2) to support their team in Fairfax, VA. Responsibilities: - Provide Tier 1 support and troubleshooting for on-prem and cloud-based Windows Servers, 2012 and newer- Assist in maintaining current systems and propose new methods for...

  • Financial Specialist 2

    8 hours ago

    Fairfax, United States Inova Health System Full time

    The Financial Specialist 2 completes work assignments within established quality standards. Communicates effectively with various audiences using the most appropriate method. Counsels patients on financial liability using available financial counseling tools to achieve maximum reimbursement for patient services. Verifies and enters insurance information and...

  • Pfs Credit Spec 2

    1 month ago

    Fairfax, United States Inova Health System Full time

    The Patient Financial Services Specialist 2 supports the development and implementation of projects for all aspects of Revenue Cycle Management through Patient Access Services (Front-End), Health Information Services (Middle), and Patient Financial Services (Back-End). Works patient accounts and work queues as assigned. Is responsible for helping prepare and...