Help Desk Support Technician

4 weeks ago

Fairfax, United States Gromelski and Associates, Inc. Full time
Job DescriptionJob Description

Help Desk Support Technician

Gromelski and Associates, Inc. (GAI) partners with prime contractors to provide professional services. Key service areas include Engineering Design and Documentation; Software Development and Testing; System Integration, Testing and Evaluation; Lab Management and Field Installation; Integrated Logistics Support, Training Development and Delivery, Multimedia Support, and Technical System Support.

Help Desk Support Technician Job Description:

Provides technical and operational support for the operation and administration of the site and lab computing infrastructure including switches, routers, databases, thin-clients, and domain servers. Background working in a Linux and Microsoft Windows environment. Maintains smooth operation of multi-user computer systems, including coordination with network administrators.

Help Desk Support Technician Required Skills:

  • Troubleshoot issues and outages.
  • Respond to requests and tickets to the helpdesk.
  • Install and configure servers and workstations.
  • Experience troubleshooting and supporting computer and network equipment.
  • Setting up administrator and service accounts.
  • Interacts with system users.
  • Coordinates installation and provides backup recovery.
  • Able to support and maintain a lab environment including maintenance and upkeep of hardware and the installation and/or upgrading of system software.
  • Able to work under general supervision and communicate clearly with both peers and superiors.
  • Able to plan and follow schedules with little oversight or direction.
  • Effectively communicate both orally and in written form, possess excellent organizational and reporting abilities.
  • Be team oriented, energetic, and possess a friendly personality.

Help Desk Support Technician Desired Skills:

  • Experience troubleshooting and/or configuring Linux servers to include scripting.
  • Familiarity with Risk Management Framework (RMF).
  • Familiarity with configuring VMs (Virtualization).

Help Desk Support Technician Additional Requirements:

  • Bachelor’s degree from an accredited college/university in a related discipline, or equivalent experience/combined education.
  • Willingness to work overtime and off shift when dictated to support business needs
  • Ability to lift 50 pounds
  • Candidate must be a U.S. citizen with no dual citizenship and able to obtain and keep a DoD Secret level security clearance

Job: Full-Time Employee, 40 hours/week

Benefits:   We offer a competitive benefit package.
Click here Careers | GAI (e-gai.com)  for more information.

Start Date: Negotiable

Rate:  Negotiable

Job Location: Manassas, VA (Relocation Assistance Available)

Gromelski & Associates is a proud Equal Opportunity / Affirmative Action employer. Equal Opportunity Employer/Minority/Female/Disability/Veteran. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

 

 

Company DescriptionGromelski and Associates, Inc. is a small, woman-owned business. Since 1989, we have provided services for major corporations and large government agencies including the Social Security Administration, Lockheed Martin Corporation, Global Knowledge Network, Digital Equipment Corporation, Nextel Communications, Network Associates, Oracle Corporation, Department of Education, ExecuTrain Corporation, Federal Computer Corporation, and the U.S. Navy. Currently, we develop and deliver technical documentation and multimedia support including interactive electronic technical manuals (IETMs), multimedia applications, computer-based training (CBT), desktop simulation, technical system support including system engineering, software development and programming, lab management, system testing, integration, installation and maintenance for submarine combat systems.Company DescriptionGromelski and Associates, Inc. is a small, woman-owned business. Since 1989, we have provided services for major corporations and large government agencies including the Social Security Administration, Lockheed Martin Corporation, Global Knowledge Network, Digital Equipment Corporation, Nextel Communications, Network Associates, Oracle Corporation, Department of Education, ExecuTrain Corporation, Federal Computer Corporation, and the U.S. Navy. Currently, we develop and deliver technical documentation and multimedia support including interactive electronic technical manuals (IETMs), multimedia applications, computer-based training (CBT), desktop simulation, technical system support including system engineering, software development and programming, lab management, system testing, integration, installation and maintenance for submarine combat systems.

  • Help Desk Technician

    2 months ago

    Fairfax, United States Government Contractor Full time

    Job DescriptionJob DescriptionHelp DeskFairfax, VAMUST:Active USPS public trust clearance4+ years relevant experience.Must have experience working in a technical support position troubleshooting hardware, software and network connectivity issuesMust have experience working cooperatively in a team environment with other support groups via phone calls, email,...

  • Help Desk Technician

    3 weeks ago

    Fairfax, United States Government Contractor Full time

    Job DescriptionJob DescriptionHelp DeskFairfax, VAMUST:Active USPS public trust clearance4+ years relevant experience.Must have experience working in a technical support position troubleshooting hardware, software and network connectivity issuesMust have experience working cooperatively in a team environment with other support groups via phone calls, email,...

  • Help Desk Support Coordinator

    4 weeks ago

    Fairfax, United States Cornerstone Recruiting Full time

    Help Desk Support Coordinator Fairfax, VA We are working with a nationwide engineering, environmental, and management consulting firm. They are based in Fairfax, VA and provide environment inspection services for commercial, institutional, and residential communities and buildings nationwide. We are seeking a motivated, career, and customer-oriented Help...

  • Help Desk Technician Tier 2

    4 weeks ago

    Fairfax, United States Highlight Full time

    Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Responsibilities Receive and resolve Level II requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot...

  • Help Desk Technician Tier 2

    3 weeks ago

    Fairfax, United States Highlight Full time

    Highlight Technologies is seeking skilled and dedicated Tier 2 Help Desk technicians to provide technical support to a 24x7x365 center for the Small Business Administration (SBA) IT service center. Responsibilities Receive and resolve Level II requests via phone, e-mail and Service Now ticket system; escalate alerts to appropriate personnel, reboot...

  • Help Desk Support Coordinator

    3 weeks ago

    Fairfax, United States PEG, LLC Full time

    **WHO ARE WE**?** PEG, LLC is in its twenty-sixth year being a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States. As a leader in Home Energy Ratings, a winner of multiple Energy Star Awards, and a standout in the construction industry, PEG has provided Home...

  • Help Desk Support Coordinator

    2 weeks ago

    Fairfax, United States PEG, LLC Full time

    **WHO ARE WE**?** PEG, LLC is in its twenty-sixth year being a diverse energy efficiency, engineering, environmental and management consulting firm operating principally in the Eastern and Central United States. As a leader in Home Energy Ratings, a winner of multiple Energy Star Awards, and a standout in the construction industry, PEG has provided Home...

  • IT Help Desk Tech Ii Executive Support

    6 days ago

    Fairfax, United States Atlantic Coast Mortgage LLC Full time

    Our team is redefining the industry - and creating a culture of excellence. Founded in 2011, Atlantic Cost Mortgage embodies a people-first culture built on commitment, character, and innovation. Growing from 16 employees to over 200, our team is the most essential factor in our mission to redefine the mortgage industry. We believe people do their best work...

  • IT Help Desk Analyst

    1 day ago

    Fairfax County, VA, United States Northern VA Community College Full time

    **Title**:IT Help Desk Analyst **Agency**:Northern VA Community College **Location**:Fairfax County - 059 **FLSA**:Nonexempt **Hiring Range**:$16/hr **Full Time or Part Time**:Part Time Additional Detail **General Description**: Applicants must be able to demonstrate basic knowledge of hardware and software support in any capacity (personal,...

  • Help Desk System Specialist

    3 weeks ago

    Fairfax, United States M.c. Dean Full time

    Position Summary As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. General responsibilities and activities include but are not limited to: Performing daily systems analysis and proactive preventative maintenance to ensure system...

  • Help Desk System Specialist

    4 weeks ago

    Fairfax, United States M.C. Dean, Inc. Full time

    Position Summary As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. General responsibilities and activities include but are not limited to: Performing daily systems analysis and proactive preventative maintenance to ensure system...

  • Help Desk Technician Tier III

    4 weeks ago

    Fairfax, United States SPN Solutions Inc Full time

    Job Title Help Desk Technician Tier III Job Type Full-time Category Information Technology Location FAIRFAX - , VA 22030 US (Primary) Education High School Travel 0 - 10% Job Description Position: Helpdesk Tier III Location: Fairfax, VA [Travel locally within the State of Virginia] Citizenship: US Citizens or US Permanent Residents Certification: A+,...

  • Help Desk Technician Tier III

    3 weeks ago

    Fairfax, United States SPN Solutions Inc Full time

    Job Title Help Desk Technician Tier III Job Type Full-time Category Information Technology Location FAIRFAX - , VA 22030 US (Primary) Education High School Travel 0 - 10% Job Description Position: Helpdesk Tier III Location: Fairfax, VA [Travel locally within the State of Virginia] Citizenship: US Citizens or US Permanent Residents Certification: A+,...

  • Help Desk Technician Tier III

    2 weeks ago

    Fairfax, United States SPN Solutions Inc Full time

    Job Title Help Desk Technician Tier III Job Type Full-time Category Information Technology Location FAIRFAX - , VA 22030 US (Primary) Education High School Travel 0 - 10% Job Description Position: Helpdesk Tier III Location: Fairfax, VA [Travel locally within the State of Virginia] Citizenship: US Citizens or US Permanent Residents ...

  • Help Desk Technician

    3 weeks ago

    Fairfax, United States VMD Corp Full time

    Description Applicants must reside in one of the following states to be considered for this position: Arizona, Colorado, District of Columbia, Florida, Kansas, Louisiana, Maryland, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Pennsylvania, Tennessee, Texas, Virginia, and Wisconsin. We are a team of...

  • Help Desk Technician

    3 weeks ago

    Fairfax, United States VMD Corp Full time

    Description Applicants must reside in one of the following states to be considered for this position: Arizona, Colorado, District of Columbia, Florida, Kansas, Louisiana, Maryland, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Pennsylvania, Tennessee, Texas, Virginia, and Wisconsin. We are a team of...

  • Help Desk Technician

    2 weeks ago

    Fairfax, United States VMD Corp Full time

    Description Applicants must reside in one of the following states to be considered for this position: Arizona, Colorado, District of Columbia, Florida, Kansas, Louisiana, Maryland, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Pennsylvania, Tennessee, Texas, Virginia, and Wisconsin. We are a team of...

  • Help Desk System Specialist 2

    1 month ago

    Fairfax, United States M.C. Dean, Inc. Full time

    Position Summary As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. General responsibilities and activities include but are not limited to: Performing daily systems analysis and proactive preventative maintenance to ensure system...

  • Help Desk System Specialist 2

    3 weeks ago

    Fairfax, United States M.C. Dean, Inc. Full time

    Position Summary As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. General responsibilities and activities include but are not limited to: Performing daily systems analysis and proactive preventative maintenance to ensure system...

  • Service Desk Technician

    3 weeks ago

    Fairfax, United States General Dynamics Information Technology Full time

    Req ID: RQ176241 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: Help Desk Skills: Customer Service,Information Technology (IT),Service Desk Certifications: CompTIA - Security+ - CompTIA Experience: 1 + years of related experience US Citizenship...