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Import Coordinator

1 month ago

Moline, United States National Guard Employment Network Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries.

Key Responsibilities:

Effectively support data gathering efforts required for the miscellaneous compliance projects. Utilize access rights to the major DGF Customer proprietary system in order to research product parts information. Interact with Business Unit representatives as necessary to get product details.
Achieve a basic level of knowledge on principals of HTS classification by participating in a DHL Basic Classification Training curriculum conducted by DHL's Import Compliance team.
Perform responsibilities as a DHL service agent for U.S. Import Compliance email box (aka "the Box")
Review incoming email queries, use effective pathways to help resolve issues that are stalling entry submissions, route BOX messages that have a greater level complexity to the appropriate Deere and/or DHL compliance professionals for resolution
Screen box entries to identify teaching opportunities for the entry teams to increase their knowledge of historical processes and resources that will expedite file entries
Manage updates to the parts catalog as needed, and ensure transmission of data to DHL system (parts database)
Analyze and action DHL exception report to identify repeat offenders for missing/incomplete information
Communicate with Business Unit representatives to offer specific instruction on data element requirements for imports so DHL can submit a timely and compliant entry to USCBP.
Provide support and guidance for other US classification issues and projects as they arise including support for 3rd Party classification provider
Support U.S. Import Compliance on Free Trade Agreements and other Duty Reduction programs
Support the US Assist entry reporting process
Conduct US Entry Audits prior to Entry Summary for HTS, Unit Code, MID, Country of Origin, and value anomalies
Participate and contribute ideas and information on bi-weekly internal Tier 1 support team conference calls. Share ideas, projects that are in progress, opportunities & obstacles
Participate and contribute ideas and information on monthly DHL import compliance team conference calls.
Seek opportunities to improve current work processes and bring your ideas forward to management and peers. Be a thought leader. Be a problem solver.
Document identified opportunities to improve work flow - problem resolution.
Obtain/Maintain Certified Customs Specialist (CCS) certification
Build and maintain work instructions as necessary to include in our DHL SWOB Work Instruction I Share repository
Participate in DHL C2 training curriculum and achieve a proficiency level in its use as it relates to research, business analytics and generating ad hoc brokerage related reports for Deere
Other tasks as assigned by DHL

Additional Qualifications/Responsibilities

Skills & Qualifications:

Solid experience using MS Office Products
Critical thinking, trouble shooting skills
Understanding of imports and compliance
Knowledge of customs brokerage preferred
Bachelor's degree desired
Detail oriented
Excellent communication and customer service skills
Ability to exceed in a team environment

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