Ramp & Customer Service Agent
6 days ago
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment.Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing).Performs aircraft grooming and security searches.Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests).Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayedandpilferage.Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.Performs other duties as assigned. Day in the Life: To preview of a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link:Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: RequiredStrong written and verbal communication skills.Ability to juggle multiple tasks in a fast-paced environment.Must have a valid unexpired driver’s license issued by a US state, a US territory or the District of Columbia.Ability to learn and operate a computerized reservation system.Typing speed of at least 25 WPM.Ability to consistently lift 50 pounds. Must be able to stand for long periods of time.Must be able to bend, stoop, squat, reach and grasp.Ability to perform basic mathematics.Ability to work a flexible schedule includingnights,weekends and holidays.Ability to participate in paid training?that may require overnight travel.?? Depending on work location, ability to obtain USPS Mail Handling Certification.Ability to obtain airport security clearance.Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S.Preferred:A minimum of 1 year of customer service or community service experience. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable. Starting Rate: USD $16.00/Hr. Total Rewards: Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.Free stand-by travel privileges on Alaska Airlines & Horizon AirComprehensive well-being programs including medical, dental and vision benefitsGenerous 401k match programQuarterly and annual bonus plansGenerous holiday and paid time offFor more information about Alaska/Horizon Total Rewards please visit our career site and view benefits. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Medford, OR - Airport Equal Employment Opportunity: We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply. Featured Job: 0 I:: Y - RCS Z:: Y - FL
-
Ramp & Customer Service Agent
1 month ago
Medford, United States Alaska Airlines Full timeCompany: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return,...
-
Customer Service Representative
2 weeks ago
Medford, Oregon, United States Daryn Farmer - State Farm Agent Full timeJob OverviewAs a Customer Service Representative - State Farm Agent Team Member with Daryn Farmer - State Farm Agent, you will be responsible for delivering exceptional customer experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role....
-
Customer Service Representative
14 hours ago
Medford, United States Russell Brown - State Farm Agent Full timeBenefits: Simple IRA Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Russell Brown - State Farm Agent, you will generate the kind of exceptional client experiences that...
-
Customer Service Liaison
3 weeks ago
Medford, Oregon, United States Daryn Farmer - State Farm Agent Full timeJob OverviewAs a Customer Relations Representative with Daryn Farmer - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role. You will have the...
-
Customer Service Representative
2 weeks ago
Medford, Oregon, United States Russ Wimmer - State Farm Agent Full timeJob DescriptionAs a Customer Service Representative with Russ Wimmer - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while...
-
Customer Care Agent
2 months ago
Medford, United States Lithia Motors Full timeDriveway Care Agent I The Driveway Care Agent I is responsible for handling customer leads related to our Driveway Sell and Service plays. This position is an entry level position, with little to no experience required. The Driveway Care Agent I reports to the Driveway Agent Supervisor. Responsibilities Driveway Sell Play: Communicate effectively with...
-
Customer Service Representative
2 weeks ago
Medford, Oregon, United States Russ Wimmer - State Farm Agent Full timeJob OverviewAre you looking for a dynamic and supportive work environment where you can grow and collaborate with a team of experienced professionals? Our agency is expanding, and we're seeking passionate individuals to join us in Medford, OR. As a Customer Service Representative - Insurance Specialist, you'll have the opportunity to engage with clients...
-
State Farm Agent Team Member
2 weeks ago
Medford, Oregon, United States Rory Wold - State Farm Agent Full timeJob OverviewAs a State Farm Agent Team Member, you will play a vital role in helping our customers achieve their financial goals. Our team is dedicated to providing exceptional service and support to our clients, and we are seeking a motivated and customer-focused individual to join our team.Key Responsibilities:• Establish and maintain strong...
-
Driveway Customer Service Agent
2 months ago
Medford, United States Driveway Full timeDriveway Lithia & Driveway The Customer Service Agent I - Shop I is responsible for handling customer inquiries related to our Driveway "Shop" operations. This position assists customers looking to purchase new and pre-owned vehicles completely online and have them delivered to their home. Pay: $22.00/hr with Bonus Incentives Location: Driveway Office,...
-
Driveway Customer Service Agent
2 months ago
Medford, United States Lithia Motors Full timeDealership: L0397 Driveway Home Office Lithia & Driveway The Customer Service Agent I - Shop I is responsible for handling customer inquiries related to our Driveway "Shop" operations. This position assists customers looking to purchase new and pre-owned vehicles completely online and have them delivered to their home. Pay: $22.00/hr with Bonus Incentives...
-
Customer Service Representative
4 weeks ago
Medford, Oregon, United States Driveway Full timeJob Title: Customer Service AgentAt Driveway, we are seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for handling customer inquiries related to our Driveway Shop operations.Key Responsibilities:Customer Concierge: Answer customer questions, help move the digital transaction process...
-
Customer Service Representative
4 weeks ago
Medford, Oregon, United States Purelight Power Full time{"title": "Customer Service Agent", "description": "Customer Service AgentWe are seeking a skilled Customer Service Agent to provide exceptional support to our customers. In this role, you will be responsible for resolving customer inquiries and issues related to our solar systems.Key Responsibilities:Respond to customer inquiries and provide support via...
-
Driveway Customer Service Representative
2 weeks ago
Medford, Oregon, United States Driveway Full timeCustomer Service Agent - Driveway ShopAt Driveway, we are seeking a highly skilled Customer Service Agent to join our team. As a Customer Service Agent, you will be responsible for handling customer inquiries related to our Driveway Shop operations.Key Responsibilities:Customer Concierge: Answer customer questions, communicate effectively through chat,...
-
Customer Service Representative
1 month ago
Medford, Oregon, United States Purelight Power Full timeCustomer Service AgentWe are seeking a skilled Customer Service Agent to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering top-notch customer experiences and resolving technical issues related to our solar systems.Key Responsibilities:Respond to customer inquiries and provide timely support via...
-
Account Manager
1 month ago
Medford, United States Kyra Slade - State Farm Agent Full timeBenefits: Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION:As Account Manager - State Farm Agent Team Member for Kyra Slade - State Farm Agent, you are vital to our daily business...
-
Insurance Agent
1 month ago
Medford, Oregon, United States Comparion Insurance Agency Full timeInsurance Agent Job DescriptionWe are seeking a highly motivated and skilled Insurance Agent to join our team at Comparion Insurance Agency, a Liberty Mutual company. As an Insurance Agent, you will be responsible for providing customers with the best insurance solutions to meet their needs from top national and regional carriers.Key...
-
Customer Service Representative
2 weeks ago
Medford, Oregon, United States Randstad Full timeWe are seeking a Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for answering incoming calls, processing transactions, and maintaining customer service metrics.Key Responsibilities:Answering incoming call volume and providing written communication for all lines of...
-
Hotel Night Auditor
4 weeks ago
Medford, United States MEDC: Tribal One Full timeCompass Hotel by Margaritaville, Medford, Oregon THE PACIFIC NORTHWEST WELCOMES MARGARITAVILLE'S NEWEST HOTEL CONCEPT The breathtaking beauty found in the forests and lakes of Oregon and the Rogue Valley provides a perfect backdrop to Margaritaville's newest hotel, Compass by Margaritaville. Medford is the gateway to Oregon's wine country and visitors will...
-
Bilingual Customer Service Representative
3 weeks ago
Medford, Oregon, United States Purelight Power Full timeJob OverviewPurelight Power is seeking a highly skilled Bilingual Customer Service Agent to join our team. As a key member of our customer support team, you will play a critical role in ensuring our English and Spanish speaking customers are satisfied with their solar systems and the services we provide.Key ResponsibilitiesProvide exceptional customer...
-
Customer Service Representative
2 weeks ago
Medford, Oregon, United States Insurance Lounge Full timeAt Insurance Lounge, we're revolutionizing the way people purchase and understand insurance. As a Customer Service Representative, you'll be at the forefront of this movement, working with our innovative retail insurance store format. Our unique hybrid model combines the ease of online shopping with the benefits of traditional insurance offices, giving you...
