Customer Service Representative- Bilingual
1 week ago
Location(s)
McAllen, Texas
Details
Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive.
Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.
We are looking for dedicated, caring bilingual (Spanish/English) professionals who would like to assist our clients (agencies and customers) with questions and changes to their insurance policy. We also offer hours that work for you
Our contact center is open from 7:00am to 8:00pm CST. The work schedule will be Monday - Friday and 10:30am to 7:00pm CST with a rotating Saturday 8:30am to 5:00pm approximately every 4 weeks.
This position will be working CST hours.
Training will last 6 weeks, Monday - Friday 8:30am to 5:30pm CST.
Position Responsibilities:
- Employee will review all policy information to determine if the risk meets the company's underwriting guidelines and processes.
- Serves as the primary contact point for insureds, agents, and lien holders for policy related inquiries.
- Provides Superior Customer Service and offers solutions and/or options within Company guidelines.
- You may be asked to periodically attend office-based training or meetings as needed.
- High school diploma or GED.
- 6 months previous customer service experience required. Call Center and/or insurance-related experience preferred.
- Fluent Spanish/English communication skills, pleasant telephone demeanor, and multitasking skills required.
- PC experience with 3,000 KSH or 25 WPM with an error ratio of less than 5% required.
- Successfully completes all required new hire training as per Departmental guidelines.
- This position is a remote role and can work from a US based home.
The range for this position is $13.51 to $22.55. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.)
Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.
Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.
Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.
Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.
-
McAllen, United States Kemper Full timeKemper is one of the nations leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable o Customer Service Representative, Customer Service, Spanish, Bilingual, Representative, Diversity, Retail
-
Bilingual Customer Service Representative
2 months ago
McAllen, United States Expert Recruitment Full timeJob DescriptionJob DescriptionBilingual Customer Service RepresentativeMcAllen, TX (near)$16-17/hrRequirements:Experienced in an office / warehouse environmentValid Texas driver's license and clean driving recordGED or high school diplomaStable work history, high energy, computer literate including basic QuickBooks, Word, Excel, Outlook, copying and...
-
Bilingual Customer Service Representative
4 days ago
McAllen, Texas, United States Expert Recruitment Full timeJob Summary:Expert Recruitment is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and exceeding customer expectations.Key Responsibilities:Provide bilingual customer service to clients...
-
Overnight Bilingual Customer Service Representative
3 months ago
McAllen, United States AnswerOne Full timeJob DescriptionJob DescriptionImmediately hiring Full Time 3rd Shift Bilingual Customer Service Representatives at Answer One!Through our dedicated Customer Service Representatives at Answer One, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the...
-
McAllen, Texas, United States Answer One Full time**About the Role**Answer One is seeking friendly and professional Part Time Bilingual Customer Service Representatives to provide exceptional customer service to our clients' customers.**Responsibilities:**Handle inbound calls from various businesses, including medical offices, apartment complexes, and professional services.Collect information accurately and...
-
Overnight Bilingual Customer Service Representative
3 months ago
McAllen, United States Answer One Full timeImmediately hiring Full Time 3rd Shift Bilingual Customer Service Representatives at Answer One! Through our dedicated Customer Service Representatives at Answer One, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and...
-
McAllen, Texas, United States Kemper Full timeAbout KemperKemper is one of the nation's leading specialized insurers, dedicated to providing exceptional service to our customers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day.Our CultureWe believe in fostering a high-performing culture that values diversity,...
-
Bilingual Customer Service Representative
6 days ago
McAllen, United States TTEC Full timeBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - Spanish-English working in our site in McAllen, TX, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our...
-
Bilingual Customer Service Representative
3 months ago
McAllen, United States TTEC Full timeBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working in our site in McAllen, TX, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing...
-
Customer Service Representative
4 days ago
McAllen, Texas, United States Fred Loya Insurance Full timeJob Description**Job Summary**Fred Loya Insurance is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales team, you will be responsible for selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business.Key...
-
Customer Service Representative
5 days ago
McAllen, United States Kemper Full timeLocation(s) P&C-E Laurel-McAllen-TX Details Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge,...
-
Bilingual Retail Customer Service Specialist
4 months ago
McAllen, United States Sherwin-Williams Full timeCustomer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also Customer Service Specialist, Customer Service, Retail, Spanish, Bilingual, Specialist
-
Bilingual Customer Service Representative
3 months ago
Mcallen, United States TTEC Full timeBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Spanish Bilingual Customer Service Representative working onsite in our walk-in center in Austin, TX, you'll be a part of bringing humanity to business. #experienceTTECIf you are identified for this role, you would be assigned to work either at 2420...
-
Bilingual Customer Service Agent
2 weeks ago
McAllen, Texas, United States AnswerOne Full timeJob OverviewFull-Time Bilingual Customer Support Agent NeededAnswerOne is seeking a dedicated Customer Support Agent to provide exceptional service for our medical and commercial clientele. This role involves managing incoming communications, scheduling appointments, and efficiently directing urgent requests to the relevant personnel.Our teams are composed...
-
Bowling Center Customer Service Representative
2 weeks ago
McAllen, Texas, United States Flamingo Bowl Full timeJoin the vibrant team at Flamingo Bowl as a Bowling Center Customer Service Representative! We are on the lookout for an enthusiastic individual who can enhance our guests' experiences with their exceptional service and positive attitude. If you enjoy interacting with people and ensuring they have a memorable visit, this position is ideal for you. KEY...
-
Customer Service Representative
2 months ago
McAllen, United States Navy Times Full timeCustomer Service Representative (Loan Consultant I) At a glance Location: US-TX-McAllen, TX Posted: 03/03/2022 Closing: 04/02/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their...
-
Bilingual Customer Support Representative
1 month ago
McAllen, United States AnswerOne Full timeJob DescriptionJob DescriptionImmediately Hiring Full Time Customer Support Representative !AnswerOne is looking for a Customer Support Representative to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the...
-
Customer Service Representative
3 months ago
McAllen, United States FYZICAL Therapy and Balance Centers Full timeJob DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in McAllen, TX, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...
-
Customer Service Representative
4 months ago
McAllen, United States Myrgv Full time**Customer Service Representative** Jobs PositionCustomer Service Representative Position Type:Part-Time Regular Job Location:McAllen, TX Minimum Experience:None Required Minimum Education:High School Job Description:Job Description AIM Media Client Services is an essential service provider for newspaper readers. We help thousands of people every day. We...
-
Customer Service Representative
3 days ago
McAllen, Texas, United States Domino's Franchise Full timeJob SummaryAs a Customer Service Representative at Domino's Franchise, you will be responsible for providing exceptional customer experiences and representing our brand with professionalism and enthusiasm.Key Responsibilities:Take orders and provide accurate and timely service to customersPrepare and deliver food and beverages to customersPerform daily...