![Fifth Third](https://media.trabajo.org/img/noimg.jpg)
Personal Banker I
4 weeks ago
Make banking a Fifth Third better
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Selected candidates are intended to become a Retail Personal Banker I after completing a 9 week on-boarding and education program that includes rotations in operations and Sales & Service. There will be a certification at the conclusion of the program to provide selected candidates the opportunity to demonstrate skills necessary to successfully perform a role within the Retail Personal Banker job family. The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects. The Personal Banker I maintains focus on acquiring new households and/or deepening existing customer relationships through a variety of activities, including but not limited to lobby leadership (Financial Centers) or aisle time (Bank Marts) and tele-consulting. This role is responsible for processing teller transactions as well as working as a member of the platform staff.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIESAND RESPONSIBILITIES:
- Use the consultative sales process and Financial Needs Assessment to build a thorough customer profile and identify current and future financial needs.
- Maintain an in-depth knowledge of Retail consumer and small business products/services and recommend appropriate solutions using our value proposition.
- Utilize CAMP and other approved Marketing tools to proactively reach out to customers and set appointments for periodic financial reviews.
- Primarily focused on cross-selling to existing customer base and engaging in outside sales activities (i.e. Membership Advantage onsite presentations, business sales calls, community financial literacy events, etc.) as directed.
- Establish close working relationships with assigned Business Partners (Mortgage, Small Business, Commercial and Investment), referring customers when appropriate to provide timely, and holistic financial solutions.
- Consistently meet/exceed customer experience and individual/team production goals and enhance year-over-year revenue growth as measured by the Financial Center P&L.
- Provide guidance to CSRs with respect to the sales and referral process.
- Promote customer satisfaction with a friendly, helpful demeanor and professionalism.
- Act with confidence by answering customer questions and owning customer issues.
- Maintain a position of trust and responsibility by keeping all business confidential.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies, maintaining ethical behavior at all times.
- Adhere to established policies and procedures while opening/servicing the full range of Retail products.
- Participate in the consumer loan and bankcard process, owning sourced loans from application through closing.
- Participate in the opening/closing process of the Financial Center or Bank Mart as directed by the Financial Center Manager.
- Keep up to date on Retail procedures in place to mitigate fraudulent activity and unnecessary risk or exposure.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- College degree or work experience providing transferrable skills, or, combination of education and experience.
- Experience in the financial industry preferred.
- Demonstrated ability to develop comfort level with sales activities designed to acquire new consumer household and small business customers and/or cross-sell to established customers.
- Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information.
- Ability to professionally represent Fifth Third Bank in terms of appearance and verbal/written communication.
- Demonstrated ability to develop a working knowledge of Retail policies and procedures in order to utilize good judgment in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
WORKING CONDITIONS:
- Normal office environment.
- Extending viewing of computer screens.
- This program will require the ability to travel within the affiliate for training as well as scheduling flexibility.
- Travel outside of the affiliate will be required for various classroom training sessions.
#LI-TM1
Personal Banker I LOCATION -- Cleveland, Ohio 44104Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
-
Personal Banker I, Maple
3 weeks ago
Cleveland, United States Dollar Bank, FSB Full timeAs a Personal Banker I, you are part of a team whose primary focus is to provide exceptional customer service. You are often the first to welcome our customers, while engaging in thoughtful interaction. You will assist customers with banking transact Personal Banker, Banker, Customer Service, Business Services, Relationship
-
Personal Banker Associate
2 weeks ago
Cleveland, United States Fifth Third Full timeMake banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations...
-
Personal Banker Associate
3 days ago
Cleveland, United States Fifth Third Full timeMake banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...
-
Personal Banker Supervisor, Parma
5 months ago
Cleveland, United States Dollar Bank, FSB Full timeAs a Personal Banker Supervisor, you are part of a team whose primary focus is to provide exceptional customer service. You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e Personal Banker, Supervisor, Banker, Customer Service, Business Services
-
Personal Banker II, University Heights
3 weeks ago
Cleveland, United States Dollar Bank, FSB Full timeAs a Personal Banker, you are part of a team whose primary focus is to provide exceptional customer service. You will engage in thoughtful interactions to build and grow customer relationships by suggesting banking products and services (e.g. checkin Personal Banker, Banker, University, Customer Service, Business Services
-
Personal Banker Supervisor, Central Region
3 weeks ago
Cleveland, United States Dollar Bank, FSB Full timeDo you want to start your career as an entry level supervisor? Do you enjoy helping people? Do you enjoy problem solving? Does having the opportunity to better someones financial well being sound appealing to you? Do you thrive in an ever-changing e Personal Banker, Supervisor, Banker, Customer Service, Banking, Business Services
-
Customer Relationship Banker I
1 week ago
Cleveland, Ohio, United States Dollar Bank, FSB Full timePosition Overview:As a Customer Relationship Banker I, you will play a vital role in delivering outstanding customer service.Your primary responsibility will be to greet customers warmly and engage them in meaningful conversations. You will assist clients with their banking transactions and inquiries, ensuring a seamless experience.Key Responsibilities:1....
-
Universal Banker I
3 months ago
Cleveland, United States United Community Bank Full timeJob Title: Universal Banker I Reports To: Varies Direct Reports: N/A Salary Grade: 5 SUMMARY As a Universal Banker, you will have the opportunity to deliver excellent experiences for customers and prospects. In addition to assisting with everyday transactions, you will have the opportunity to help with customer resolution and financial wellness by having...
-
Retail Banking Associate I
1 week ago
Cleveland, Ohio, United States Fifth Third Full timePosition Overview:Selected individuals will embark on a journey to become a Retail Personal Banker I after successfully completing a comprehensive 9-week onboarding and educational program. This program includes valuable rotations in Operations and Sales & Service. Program Highlights:1. Extensive training designed to enhance your skills in Customer...
-
Universal Banker
2 weeks ago
Cleveland, United States The Piedmont Bank Full timeDescriptionSummary The Universal Banker position is an integral part of our business that interacts with customers via telephone, email, fax, postal mail and face to face to open and close accounts in addition to explaining all financial services. RequirementsEssential Functions- Teller - travel to other branches as needed Receives checks and cash for...
-
Customer Relationship Banker II
1 week ago
Cleveland, Ohio, United States Dollar Bank, FSB Full timePosition OverviewAs a Customer Relationship Banker II, you will play a vital role in fostering strong connections with our clients. Your primary responsibility will be to deliver outstanding customer service while effectively promoting our banking solutions.Key ResponsibilitiesEngage with customers to understand their financial needs and provide tailored...
-
Relationship Banker
6 days ago
Cleveland, United States JPMorgan Chase & Co Full timeJob Description JOB DESCRIPTION You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of...
-
Banking Services Supervisor
1 week ago
Cleveland, Ohio, United States Dollar Bank, FSB Full timePersonal Banker SupervisorOverview: As a Personal Banker Supervisor, you will play a pivotal role in fostering a culture of outstanding customer service within our banking institution.Key Responsibilities:Collaborate with team members to ensure exceptional service delivery to clients.Engage with customers to cultivate and enhance banking...
-
Banking Services Supervisor
1 week ago
Cleveland, Ohio, United States Dollar Bank, FSB Full timePersonal Banker SupervisorOverview: The Personal Banker Supervisor plays a crucial role in enhancing customer satisfaction and fostering long-term relationships.Team Collaboration: Work collaboratively with a dedicated team to deliver outstanding customer service.Relationship Building: Engage with clients to cultivate and expand customer...
-
Fabricator I
2 months ago
Cleveland, United States Axelon Full timeDescription: Job Title: US-Cleveland-Fabricator I-1st shift What You'll Do Comply with all safety policies and procedures, including wearing proper Personal Protective Equipment. Perform job duties in a manner that follows Client's Quality standards and systems. ssemble products using various types of equipment. Use hand tools, small power tools, or other...
-
Production Assembler I
1 week ago
Cleveland, Tennessee, United States Axelon Full timePosition: Assembler ILocation: Cleveland, OHRole Overview: As an Assembler I, you will be responsible for the assembly of various components into subassemblies or complete assemblies utilizing hand tools, pneumatic tools, and specialized equipment. Key Responsibilities: Execute assembly tasks according to technical drawings, routing instructions, and...
-
Financial Services Professional
2 months ago
East Cleveland, United States Bankers Life Full timeFinancial Services Professional - Hybrid Experience Location: Cleveland East, OH, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life, one of the most respected companies in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives. If...
-
Personal Banker
2 months ago
Cleveland, United States Third Federal Savings and Loan Association Full timeAt Third Federal, named for five years in a row as "One of the Best Companies to Work For" in America by Fortune magazine, we look for associates who can help us fulfill our mission to help customers achieve the American dream of home ownership and financial security and provide value to our customers and our communities. We take a genuine interest in each...
-
Application Developer I
1 week ago
Cleveland, United States Emerald Resource Group Full timeJob Title: Application Developer I Eligibility: No visa sponsorship availableLocation: Cleveland, OH Work Schedule: Hybrid - 3 days onsite Hours: 8:00 AM - 5:00 PM Job Overview: We are seeking a motivated Application Developer I to join the team at the Cleveland headquarters. This entry-level position offers a dynamic work environment where you will be...
-
IT - Developer I - II (Remote)
4 weeks ago
Cleveland, United States The Cincinnati Insurance Companies Full timeJob Description - IT - Developer I - II (Remote) (2400578)IT - Developer I - II (Remote)-(2400578)US-OH-Fairfield Description Make a difference with a career in insurance At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary...