Customer Service Associate 1

4 weeks ago


Sturgeon Bay, United States Bank of Luxemburg Full time
Job Details

Job Location
Sturgeon Bay - Sturgeon Bay, WI

Position Type
Part Time

Education Level
None

Salary Range
$16.00 - $17.07 Hourly

Job Shift
Day

Job Category
Finance

Description

Bank of Luxemburg is looking to hire a part-time Customer Service Associate to work out of our Sturgeon Bay office This position would work 15-25 hours per week with 2-3 Saturday mornings per month. Travel between our Sturgeon Bay and Fish Creek offices is required. This position is also eligible for benefits.

Position Summary:

As an employee of the Bank, supports company culture and mission statement to Have a Positive Impact on Peoples Lives. Services the needs of the customers by greeting them appropriately, processing their transactions promptly and accurately, recognizing sales opportunities and referring business accordingly and thanking each customer by name.

Principal Responsibilities and Duties:

A. Process Teller Transaction
  1. Process savings, checking and time deposit transactions.
  2. Process customer loan payments, safe deposit box payments savings bond redemptions and cash advance requests.
  3. Issue personal money orders and cashiers checks.
  4. Balance and verify cash drawer.
  5. Wrap coin and currency.
  6. Assist with the processing of daily Imaging.
  7. Assist with maintaining branch ATM/ITM machine.
  8. Perform branch opening and closing duties.
  9. Maintain postage stamp inventory.
  10. Order checks and deposit tickets for customers.
  11. Assist customers with imaging research and balancing accounts.
  12. Identify and report potential fraudulent customer activity.
  13. Follow appropriate bank policies, procedures and regulatory compliance when completing transactions.
  14. Evaluate and place holds when necessary for transactions.
  15. Add and perform maintenence on customer and non-customer information profiles.
  16. Assist with customer safe deposit box access.
  17. Assist with EFT card travel alerts and online banking and 24 hour banker inquiries.
B. Cross Sell Bank Services
  1. Promote products and services of the Bank including deposits, loans, and investment services.
  2. Refer interested customers to appropriate departments.
  3. Answer customer inquiries in regards to new and existing accounts.
  4. Attend training and sales meetings as assigned.
C. Act as a Receptionist
  1. Answer incoming phone inquiries and transfer to appropriate personnel if necessary.
  2. Greet branch customers promptly, answer inquiries and direct them to the appropriate personnel.


Qualifications

Knowledge, Skills and Abilities Required:

Strong people skills required. Cash handling, problem solving, and previous customer service skills desired. Must be detail oriented, organized, and able to handle multiple tasks. Able handle confidential information, and positively represent the company.

Competencies:

Customer focus, approachability, organizing, technical skills, trust and respect, selling, and listening.

  • Sturgeon Bay, United States Sherwin-Williams Full time

    This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this position, you will also be responsible for delivering products to customers from Sherwin-Williams stores in a safe and timely manner using Company vans or pick-up trucks.

  • Rental Associate

    3 weeks ago


    Sturgeon Bay, Wisconsin, United States Peninsula Kayak Company Full time

    Rental associates are responsible for operating one of our four rental locations throughout Door County. You are constantly interacting with the general public facilitating their on water experiences requiring physical fitness and excellent customer service. Because we operatedifferent locations around the county this position offers an array of diferent...


  • Bay Shore, United States P.C. Richard Full time

    This position is listed at the following store location Bay Shore - 1345 Sunrise Highway The Cashier & Customer Service Associate position mainly focuses on various clerical duties and customer service working within our retail showroom office, inclu Customer Service, Cashier, Associate, Service, Retail, Customer


  • Sturgeon Bay, United States TJX Companies Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Associate, Merchandise, Customer Experience, Summer


  • Green Bay, United States Des Group Full time

    **SUMMER POSITIONS-COLLEGE STUDENTS** - **SCHOLARSHIPS AVAILABLE**_ Don't spend your summer working for minimum wage at a boring job. DES Group is actively seeking competitive, team-oriented individuals to join our company. We provide excellent earning potential based on performance and the chance to further develop marketing, sales, leadership and customer...


  • Green Bay, United States Bass Pro Shops Full time

    Bass Pro Shops - 1499 Lombardi Avenue [Retail Associate / Customer Service] As a Customer Relations Associate at Bass Pro Shops, you'll: Secure all firearms brought into the store with trigger locks; Check in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges; Greet all customers as they enter the...


  • Bay City, United States Starbucks Full time

    This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding...


  • Green Bay, United States Pomp's Tire Service Full time

    **3rd shift Warehouse Associate / Inventory** 3131 Main St, Green Bay, WI 54311, USA Req #1096 Monday, January 24, 2022 Pomps Tire Service is currently hiring a 3rd shift Warehouse Associate to work in the Inventory Team. This associate will primarily be responsible for scanning product, labeling them properly and making sure everything is in the right...


  • Green Bay, United States Nature's Way Full time

    ** Customer Service Intern** **Job Category****:** CUSTOMER SERVICE **Requisition Number****:** CUSTO02092 Showing 1 location **Job Details** **Description** **ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.** * Take incoming calls from customers answering retail product and account questions, taking orders, and...

  • personal banker

    5 days ago


    Sturgeon Bay, Wisconsin, United States Nicolet National Bank Full time

    Nicolet National BankNicolet National Bank is an equal opportunity employer and VEVRAA Federal Contractor. M/F Disabled and Vet EEO/AALocation: STURGEON BAY, WI, USWorker Category: FULL-TIMEJob Class: Personal BankingAt Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of...

  • Laundry Workers

    4 weeks ago


    Sturgeon Bay, Wisconsin, United States The Linen Press, LLC Full time

    The Linen Press, LLC is a commercial laundry servicing hotels and restaurants in Door, Brown, and Kewaunee Counties. We are looking for a person to work year around in our finishing department. Our general laundry worker position is responsible for loading and unloading dryers, folding towels and kitchen uniforms to customer specifications, and shrink...

  • Financial Advisor

    4 days ago


    Sturgeon Bay, United States Wealth Management Firm Full time

    Our client's sophisticated and boutique wealth management firm is looking for a motivated financial advisor to become a successor to the owner! The ideal candidate must be fully licensed, client-focused, and able to provide customized investment strategies that will assist clients with their long-term financial goals. ResponsibilitiesOffer strategic advice...

  • Financial Advisor

    4 days ago


    Sturgeon Bay, United States Wealth Management Firm Full time

    Our client's sophisticated and boutique wealth management firm is looking for a motivated financial advisor to become a successor to the owner! The ideal candidate must be fully licensed, client-focused, and able to provide customized investment strategies that will assist clients with their long-term financial goals. ResponsibilitiesOffer strategic advice...

  • Financial Advisor

    4 days ago


    Sturgeon Bay, United States Wealth Management Firm Full time

    Our client's sophisticated and boutique wealth management firm is looking for a motivated financial advisor to become a successor to the owner! The ideal candidate must be fully licensed, client-focused, and able to provide customized investment strategies that will assist clients with their long-term financial goals. ResponsibilitiesOffer strategic advice...


  • Green Bay, United States Gentle Vet Animal Hospital Full time

    Job DescriptionJob DescriptionAre you a self-motivated multitasker who loves interacting with people? We’re looking for a positive and professional part-time to full-time Customer Service Representative to be the face of our practice. The preferred candidate is punctual, reliable, and has schedule flexibility.You’ll welcome visitors, clients, and their...


  • Sturgeon Bay, Wisconsin, United States Marine Travelift Full time

    Who are we?Marine Travelift manufactures customized boat handling systems including boat hoists, marine forklifts, and hydraulic transporters. Marine Travelift has been manufacturing mobile boat hoists since 1954 and our equipment is utilized across the globe with over 5,000 units in service to help marinas handle boats of all sizes. What are we looking...


  • Half Moon Bay, United States Rite Aid Full time

    Service Associate Contribute to our mission to improve Health and Wellness in your community. Become a Rite Aid Service Associate, today! As a Service Associate, you are responsible for the day-to-day operations, care, and service provided to our customers & patients. Your purpose is to help others achieve a higher level of well-being through thoughtful and...


  • Sturgeon Bay, United States SkipperBud's Full time

    **SkipperBud's **is one of the largest Marine Dealers with locations nationwide proudly serving boaters since 1959. As an industry leader SkipperBud’s offers a variety of products and services for our customers every boating need. **SkipperBud's **has an opening for a **Part Time Administrative Assistant** at our dealership in Sturgeon Bay, WI. **WHY...


  • Green Bay, United States Woolf Distributing Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product...


  • Bay Shore, United States WASTE Full time

    Job DescriptionJob Description We are seeking a Customer Service Specialist to join our team!You will be responsible forhelpingcustomers by providing product and service information. Responsibilities: Handle customer inquiries and complaints Provideinformation about service Document and updatecustomer records based oninteractions Develop and maintain a...