Customer Service Specialist
4 weeks ago
Job DescriptionJob Description
We are seeking a Customer Service Specialist to join our teamYou will be responsible forhelpingcustomers by providing product and service information.
Responsibilities:
- Handle customer inquiries and complaints
- Provideinformation about service
- Document and updatecustomer records based oninteractions
- Develop and maintain a knowledgebase of the evolving products and services
Qualifications:
- Previous experience in customer service, heavy phones & data entry
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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