Patient Navigator Coordinator

3 weeks ago


Tucson, United States Arizona Oncology Associates Full time

Overview:

Facing cancer takes great strength and courage. It also takes an exceptional team of Patient Navigator Coordinators working alongside clinical and administrative staff and being a part of our patients experience in our clinics.

If you like providing individualized assistance to patients, families, and caregivers to overcome health care system barriers, we want you to join our team.

About Us:
Our mission is to increase access to and advance the delivery of high-quality cancer care in America. As part of US Oncology, one of the nation's largest health care services networks dedicated exclusively to cancer treatment and research, we can quickly bring the latest advances in cancer care to our patients. Most importantly, we understand the special needs of cancer patients, and are devoted to caring for the whole person, not just the disease. Our physicians and staff treat patients in over 17 locations throughout the state including Goodyear, Green Valley, Phoenix, Prescott Valley, Scottsdale, and Tucson.

Arizona Oncology has been recognized as one of the Top 100 Places to Work in Arizona


Benefits:
We offer competitive pay and a comprehensive benefit package that includes, 401K Profit Sharing Plan, Critical Care Insurance, Dental Insurance, Health Spending Account, Legal Insurance, Long-Term Care, Medical Insurance, Paid Time Off Plan, Short and Long-Term Disability, Tuition Reimbursement, Vision Insurance.

To make a difference in someones life, you dont have to be brilliant, rich, beautiful or perfect. You just have to care.

Responsibilities:

In your job, you will have the ability to make a difference in a patients journey by:

  • Work under direct supervision and in tandem with the Oncology Nurse Navigator to coordinate patient care through all phases of the care continuum.
  • Support the Oncology Nurse Navigator in reporting patient and family challenges and assist with potential solutions, while considering the patients values and cultural, spiritual, and social needs.
  • Coordinate patient needs for appointments and schedule appropriately to expedite the plan of care.
  • Ensure closure of all referral loops, internal and external, through procurement and inclusion of referral documentation in the medical record in a timely manner.
  • Appropriately document all patient interactions and services provided within the electronic medical record.
  • Act as a liaison and advocate for patients, families and caregivers when assisting the multidisciplinary team.
  • Serve as a liaison/contact for referring physicians, external medical offices, and patients in a timely, professional manner.
  • Participate in continuous process improvement of patient outcomes, assuring appropriate utilization of resources to increase patient, family, and caregiver satisfaction.
  • May schedule outpatient appointments/testing/surgeries and hospital admissions upon request.
  • Obtain necessary pre-certification as required.
  • May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed.
  • May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
  • Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery, and scheduling procedure.


Qualifications:

Minimum Qualifications:

  • High School Diploma or equivalent; advanced education preferred.
  • Minimum four (4) years of experience working in a clinical health care environment.
  • Oncology-related education, planning, management, or similar experience is required.

What You Bring to the Team:

  • Medical Assistant (certified) experience with medical, radiation, and /or surgical oncology/hematology patient population preferred.
  • Strong organizational and interpersonal skills.
  • Strong knowledge and proficient use of an electronic medical record (EMR) system.
  • Proficiency in reviewing medical records and other patient care information.
  • Strong knowledge and understanding of HIPAA compliance and patient confidentiality regulations and policies.
  • Ability to develop collaborative relationships and work in teams, including medical, surgical, and radiation oncologists and referring providers.
  • Strong written and verbal communication skills, including medical terminology and therapeutic interventions available.
  • Strong customer service skills.
  • Knowledge of local community resources.

The safety of our patients and staff is our top priority. Masks may be requested in all Arizona Oncology facilities regardless of vaccination status. COVID vaccination is recommended.



  • Tucson, Arizona, United States Arizona Oncology Associates Full time

    Overview: Facing cancer takes great strength and courage.  It also takes an exceptional team of Patient Navigator Coordinators working alongside clinical and administrative staff and being a part of our patient’s experience in our clinics. If you like providing individualized assistance to patients, families, and caregivers to overcome health care system...


  • Tucson, United States Pyx Health Inc Full time

    Job DescriptionJob DescriptionJob BriefResource Navigators are responsible for identifying and connecting people with the resources they need, completing satisfaction surveys and completing special projects to engage members. They will make outbound calls , 3-way calls and receive inbound calls to meet with members to help them get their identified needs met...

  • Housing Navigator

    1 month ago


    Tucson, United States Southern Arizona Aids Foundation Full time

    **Functional Responsibilities**: - Provide housing support to persons living with HIV/AIDS who are homeless or at imminent risk of homelessness through: - Initial assessment of housing service needs per the Self-Sufficiency Matrix. - Complete the Vulnerability Index-Service Prioritization Decision Assistance Tool (VI-SPDAT). - Complete the Coordinated...

  • CMHAi Peer Navigator

    22 seconds ago


    Tucson, United States Pima County, AZ Full time

    OPEN UNTIL FILLED Salary Grade: 6 Pay Range Hiring Range: $20.10 - $23.62 Per Hour Full Range: $20.10 - $27.14 Per Hour  Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The Pima County Health Department is seeking two Community Mental Health, Addiction, and...


  • Tucson, United States US Oncology Network-wide Career Opportunities Full time

    OverviewJob Description Facing cancer takes great strength and courage. It also takes an exceptional team of Patient Services Coordinators working alongside clinical and administrative staff and being a part of our patient's experience in our clinics. If you like being the first and last friendly face our patients see in the clinic, we want you to join our...


  • Tucson, United States Simply Accounting HR & Taxes Full time

    Job DescriptionJob DescriptionSonora Hearing Care, LLCCompany Overview:Sonora Hearing Care, LLC is a locally owned and operated audiology and hearing aid practice, dedicated to providing a full range of hearing services to our community. Through the use of leading-edge technology and dedicated professional personnel, we provide those with hearing impairments...


  • Tucson, United States Arizona Oncology Full time

    **Patient Services Coordinator - Front Desk** CAROUSEL_PARAGRAPH * Tucson, Arizona * Revenue Cycle * 9844 ** Share Job** ** Job Description** **Overview** Facing cancer takes great strength and courage. It also takes an exceptional team of **Patient Services Coordinators** working alongside clinical and administrative staff and being a part of our...

  • Health Navigator

    1 month ago


    Tucson, United States Catholic Community Services of Southern Arizona Inc Full time

    **Catholic Community Services of Southern Arizona, Inc**. (CCS) is thriving! For 90 years, **CCS **has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All. **OVERVIEW** Under direction of the Program Administrator, Program Manager, or designee,...


  • Tucson, AZ, United States Tenet Healthcare Corporation Full time

    General Summary: The Registered Nurse is responsible for patient triage and education, assisting physicians during office hours and follow-up on prescriptions, procedures and tests. Maintain chart documentation to ensure all information about visit is completed and documented correctly. Essential Job Responsibilities: * Assists in the assessment of...


  • Tucson, United States Gentle Dental Full time

    At Gentle Dental, we value our teammate’s smile as much as our patient’s smile.  Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients’ lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.   We focus on a commitment to patient care,...


  • Tucson, AZ 85718, USA, United States Simply Accounting HR & Taxes Full time

    Sonora Hearing Care, LLCCompany Overview:Sonora Hearing Care, LLC is a locally owned and operated audiology and hearing aid practice, dedicated to providing a full range of hearing services to our community. Through the use of leading-edge technology and dedicated professional personnel, we provide those with hearing impairments excellent service.Job...


  • Tucson, United States Gentle Dental Full time

    At Gentle Dental, we value our teammate's smile as much as our patient's smile.  Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.   We focus on a commitment to patient care,...


  • Tucson, United States Banner Health Full time

    **Primary City/State**: Tucson, Arizona **Department Name**: SC-Med/Surg South-Hosp **Work Shift**: Day **Job Category**: Administrative Services The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. Our team...


  • Tucson, United States Connections Health Solutions Full time

    Overview We’re not just behavioral health people—we’re crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model...


  • Tucson, United States Connections Health Solutions Full time

    We’re not just behavioral health people—we’re crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster.  Our aim is for solutions, not just stop-gaps. Real support, not restriction.  We have proven that our model improves...

  • Unit Coordinator II

    4 weeks ago


    Tucson, United States Connections Health Solutions Full time

    Overview: Were not just behavioral health peoplewere crisis people. Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves...


  • Tucson, United States Banner Health Full time

    **Primary City/State**: Tucson, Arizona **Department Name**: PBC Admin-Clinic **Work Shift**: Day **Job Category**: Revenue Cycle As the front face of the clinic office, you will greet and provide customer service to patients and families. Perform registration and assist in the check in process assisting with forms, intakes, scheduling, and insurance...


  • Tucson, United States Community Bridges Full time

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness....


  • Tucson, United States Tucson Medical Center Full time

    **SUMMARY**: Assists medical care givers with patient management, tracking and monitoring requirements. Answers phones, pre-screens using appropriate triage skills, within allowable parameters calls in prescription re-fills, calls patients with test results and schedules patients for next appointments. Perform extensive centralized scheduling, insurance...


  • Tucson, United States Arizona Community Physicians Full time

    Job DescriptionJob Description Job descriptionArizona Community Physicians (ACP) is seeking an experienced supervisor for our out-patient clinical office which provides care to both primary care and internal medicine patients, located in northwest Tucson. A Medical Office Site Coordinator at ACP is an important member of our management team. Primary...