Housing Navigator

2 weeks ago

Tucson, United States Southern Arizona Aids Foundation Full time

**Functional Responsibilities**:

- Provide housing support to persons living with HIV/AIDS who are homeless or at imminent risk of homelessness through:

- Initial assessment of housing service needs per the Self-Sufficiency Matrix.
- Complete the Vulnerability Index-Service Prioritization Decision Assistance Tool (VI-SPDAT).
- Complete the Coordinated Entry/Homeless certification documentation.
- Development of a comprehensive, individualized service plan.
- Coordination of services required to implement the plan.
- Client monitoring to assess the efficacy of the plan.
- Client-specific advocacy and/or review of utilization of services.
- Assist clients throughout the process of entering SAAF’s Transitional Housing and Permanent Supportive Housing programs for persons experiencing homelessness. This entails:

- Working with private landlords, property management companies, community partner organizations, and the SAAF Housing Team to identify housing for the client based on stated client needs and preferences.
- Work to assist clients in identifying and overcoming barriers to obtaining housing including but not limited to, criminal history, rental history, lack of identification or vital records, untreated mental health needs, lack of income, domestic violence, and substance use.
- Conduct Housing Quality Standards inspections of units prior to client entry into housing.
- Assist the client with moving into housing in conjunction with the SAAF Housing Team through physically moving client’s property, coordination with moving and storage companies, and landlords.
- Ensure housing participants understand their tenancy/participation agreements, their rights and obligations as participants, and their SAAF client rights and responsibilities.
- Conduct regular visits to clients in the field, including meetings on streets, in camps, and in deserts as needed, while client is homeless and conduct home visits regularly once the client is housed to effectively link client to care.
- Complete data entry in the Homeless Management Information System (HMIS) database.
- Coordinate services with client’s assigned Housing Case Manager and/or Counselor as needed until client is stabilized and can be transferred out of navigation services to receive ongoing housing case management only.
- Coordinate the rehousing of clients in SAAF Housing if their initial housing placement was unsuccessful.
- Attend and participate in treatment team meetings with medical providers and network with other agency and community service providers to secure appropriate, quality services for agency clients.
- Coordinate client access to SAAF Housing with the Coordinated Entry System of the Tucson-Pima Collaboration to End Homelessness.
- Maintain timely and accurate documentation of all client contact.
- Serve as member of Care Services Department, working in close coordination with the case management and housing teams.
- Attend agency staff meetings.
- Comply with SAAF employment and quality assurance policies and procedures.
- Perform other tasks as assigned.
- Obtain a minimum of 10 hours per year of continuing education/training directly related to case management.

**Minimum Qualifications**:

- Minimum of two years prior administration experience in social services, housing, or property management related field.
- Appropriate fingerprint clearance through the Arizona Department of Public Safety (paid for by SAAF).
- Bachelor’s degree in social services, or two years of work with direct client/participant experience in a social service setting.
- Effective oral and written communication skills.
- Proficiency with database systems.
- Strong organizational skills.
- Capable of problem solving and working independently.
- Proficiency with Microsoft Office.
- Access to a reliable vehicle, a valid AZ Driver’s License, insurance, and a driving record that will be supported by SAAF’s liability insurance provider.
- Certified Housing Quality Standards inspector or ability to become certified within six months of hire. (Paid for by SAAF).
- Must be able to lift 20 pounds (when needed), Ability to lift 20 pounds, with or without reasonable accommodation, and assist in physically moving clients.

**Preferred Qualifications**:

- Knowledge of HIV/AIDS, homelessness issues, evidence-based practices including Housing First and harm reduction.
- Two years case management experience working with people with substance abuse and/or mental health issues.
- Knowledge of supportive housing programs and issues related to homelessness.
- Experience working with Tucson human service providers.
- Excellent interpersonal skills, sensitivity to cultural and personal diversity.
- Bilingual (English/Spanish).

**Working Conditions/Physical Demands**:
Operate in a professional office environment and requires the ability to sit for long periods of time with intermittent walking, standing, bending, squatting, pulling, and pushing. Requires the ability to use s

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