Registration Specialist
2 months ago
Description$2000 SIGN ON BONUS WITH 2 YEAR COMMITMENT This positoin will be based at our Buena Vista Health Center and will include a Saturday or Sunday shift once per month.Weekend shift differential will be granted.All offers of employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures : TB test, Flu Shot, immunization records, acknowledgement of policies.ESSENTIAL DUTIES PER AREA OF RESPONSIBILITY1. Greets patients, visitors, physicians and employees promptly in a cordial and professional manner.a. Provides exemplary customer service both on the phone and in person (smiles, makes eye contact, is cheerful and welcoming, listens, is empathetic and efficient, yet does not give the impression of rushing) and inspires confidence in every interaction.b. Positively manages up, or promotes, all medical providers, nurses, supervisors, administration as well as the organization at all times.c. Attains and maintains mastery level knowledge of all assigned medical practices, including provider/clinic schedules, patient scheduling preferences, and scope of services offered.d. Handles emergencies with tact and calmness; understands and follows emergency policies/protocols.e. Manages multiple phone calls and other customer interactions simultaneously, transitioning smoothly between interactions.f. Maintains proficiency in call management software including telephone calls, scheduling, and reminder calls.g. Performs duties independently, and in collaboration with team, asking for assistance from peers and/or supervisors as needed.2. Courteously answers telephone callsa. Maintains mastery level understanding and utilization of the telephone console and all related functions.b. Utilizes standard script when answering phones including identifying self by name.c. Follows HRRMC's communications policy, including telephone etiquette.d. Handles irate patients and others with tact; utilizes de-escalation techniques, and knows when to disengage and ask for assistance.3. Proficient in EHR registrationa. Averages a minimum of 95% registration accuracy; enters information consistently following established guidelines; information is not only accurate, but also consistently uniform (i.e. uses upper and lower case type appropriately, enters complete phone numbers, etc.)b. Efficiently and accurately enters or updates demographics, insurance coverage, primary care physician(s) and any other needed information during every customer encounter.c. Verifies and documents patient's preferred phone number for receiving phone calls.d. Obtains an email address from every patient, if available, and encourages him or her to set up a patient portal account.e. Tactfully reminds patients of their out of pocket costs and collects the correct copayment from customers at each visit; instinctively knows when to refer patients to a supervisor and/or financial counselor.f. Obtains required information such as insurance cards and driver's licenses; obtains consent to treat, releases of information, and other required paperwork from 100% of patients.g. Takes ownership of the patient check in process, verifies appointments via EHR practice management system; explains next steps in patient appointment flow.4. Proficient in EHR scheduling applicationsa. Schedules patient clinic appointments in the EHR(s) scheduling system(s), according to practice guidelines and provider specifications. b. Follows templated schedules in the EHR, specific to each provider and/or practice.c. Is knowledgeable of telehealth applications and services and assists in assessingpatients' ability to receive services via audio/video modality. Refers patients to the IS helpdesk as needed for assistance.d. Schedules patients for telehealth visits utilizing parameters provided by each medical practice; asks for clarification as needed ahead of time.e. Initiates telehealth visits and follows established workflows.f. Is knowledgeable of all ancillary services and assists patients in scheduling these services and/or in contacting Central Scheduling.5. Attends department huddles and practice huddles as assigned, representing registration and addressing any concerns; relays this information to supervisors and/or peers as needed.6. Functions as a facility screener for patients entering the clinics, taking temperatures, asking assigned health questions, ensuring patients wear a mask and directing them to the appropriate medical practice.7. Takes initial de-escalation training and a refresher training at least yearly or as assigned by management.8. Is cross-trained and competent to work registration in all medical specialties.RequirementsEDUCATION and/or EXPERIENCEOne year of related customer service skills in a healthcare environment or other customer service -related industry .CERTIFICATES, LICENSES, REGISTRATIONSNone required.
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Medical Registration Specialist
2 weeks ago
Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full timeJob Title: Medical Registration SpecialistJoin Heart of the Rockies Regional Medical Center as a Medical Registration Specialist and play a vital role in ensuring seamless patient experiences. As a key member of our team, you will be responsible for registering patients, scheduling appointments, and providing exceptional customer service.Key...
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Registration Coordinator
1 month ago
Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full timeJob Title: Registration SpecialistWe are seeking a highly skilled and detail-oriented Registration Specialist to join our team at Heart of the Rockies Regional Medical Center. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring accurate and efficient registration processes, and maintaining a...
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Registration Coordinator
2 weeks ago
Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Registration Specialist to join our team at Heart of the Rockies Regional Medical Center. As a key member of our healthcare team, you will be responsible for ensuring the smooth registration process for patients, visitors, and staff.Key ResponsibilitiesProvide exceptional customer service by...
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Registration Specialist
2 weeks ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment !Performs timely, detailed, accurate patient registration for all hospital services to assure an exceptional patient experience, smooth workflow and staff/provider productivity. Maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company. The needs of...
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Registration Specialist
2 weeks ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment !Performs timely, detailed, accurate patient registration for all hospital services to assure an exceptional patient experience, smooth workflow and staff/provider productivity. Maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company. The needs of...
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Registration Specialist
2 weeks ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment !Scheduled hours will be from 7 am to 3:30 pmPerforms timely, detailed, accurate patient registration for all hospital services to assure an exceptional patient experience, smooth workflow and staff/provider productivity. Maintains the integrity of the demographic information of the patient, insured,...
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Registration Specialist
2 weeks ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment !Scheduled hours will be from 7 am to 3:30 pmPerforms timely, detailed, accurate patient registration for all hospital services to assure an exceptional patient experience, smooth workflow and staff/provider productivity. Maintains the integrity of the demographic information of the patient, insured,...
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Registration Coordinator
1 month ago
Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Registration Specialist to join our team at Heart of the Rockies Regional Medical Center. As a key member of our healthcare team, you will be responsible for ensuring the smooth registration process for patients, visitors, and staff.Key ResponsibilitiesProvide exceptional customer service by...
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Registration Specialist
3 months ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment ! All offers for employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures (TB test, Flu Shot, immunization records ) and acknowledgement of policies ESSENTIAL DUTIES PER AREA OF RESPONSIBILITY 1....
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Registration Specialist
1 week ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment ! All offers for employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures (TB test, Flu Shot, immunization records ) and acknowledgement of policies ESSENTIAL DUTIES PER AREA OF RESPONSIBILITY 1....
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Registration Specialist
2 months ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment !All offers for employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures (TB test, Flu Shot, immunization records ) and acknowledgement of policiesESSENTIAL DUTIES PER AREA OF RESPONSIBILITY1....
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Registration Specialist
3 weeks ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescription$2000 Sign on bonus with 2 year commitment !All offers for employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures (TB test, Flu Shot, immunization records ) and acknowledgement of policiesESSENTIAL DUTIES PER AREA OF RESPONSIBILITY1....
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Registration Specialist
1 month ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescriptionThis postion is located in Westcliffe, CO at our Custer County Healthcare Center. All offers of employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures, TB test, Flu Shot, immunization records, and acknowledgement of policies ESSENTIAL...
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Registration Specialist
4 weeks ago
Salida, United States Heart of the Rockies Regional Medical Center Full timeDescriptionThis postion is located in Westcliffe, CO at our Custer County Healthcare Center.All offers of employment are contingent upon the successful completion of a negative drug screen test*, criminal background check, reference checks, infection prevention procedures, TB test, Flu Shot, immunization records, and acknowledgement of policiesESSENTIAL...
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Polysomnography Specialist
2 weeks ago
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Critical Care Specialist
2 weeks ago
Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full timeJob SummaryAs a Critical Care Specialist at Heart of the Rockies Regional Medical Center, you will be responsible for providing high-quality patient care in our 2-bed ICU with Internal Medicine hospitalist intensivist Physician coverage. Key Responsibilities Collaborate with the healthcare team to establish realistic and measurable short and long-term goals...
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Diagnostic Imaging Specialist
4 weeks ago
Salida, Colorado, United States HexaQuEST Health, Inc. Full timeJob Description:HexaQuEST Health, Inc. is seeking a highly skilled Diagnostic Imaging Specialist to join our team in Salida, CO. As a Diagnostic Imaging Specialist, you will be responsible for performing high-quality radiographic, CT, and MRI procedures while providing exceptional patient care.Key Responsibilities:Consistently provide quality patient care in...
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Radiologic Imaging Specialist
1 week ago
Salida, California, United States Heart of the Rockies Regional Medical Center Full timeJob SummaryAt Heart of the Rockies Regional Medical Center, we are seeking a skilled Radiology Tech to join our team. As a Radiologic Imaging Specialist, you will be responsible for providing high-quality patient care and performing radiographic procedures with accuracy and professionalism.Key Responsibilities Consistently provide quality patient care in a...
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Radiologic Technologist
2 weeks ago
Salida, Colorado, United States HexaQuEST Health, Inc. Full timeJob Summary:HexaQuEST Health, Inc. is seeking a skilled Radiologic Technologist - CT Specialist to join our team. As a CT Technologist, you will be responsible for performing high-quality radiographic and CT exams, ensuring patient safety and comfort throughout the process.Key Responsibilities: Perform radiographic and CT exams with accuracy and...
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Medical Office Coordinator
3 weeks ago
Salida, Colorado, United States Heart of the Rockies Regional Medical Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Registration Specialist to join our team at Heart of the Rockies Regional Medical Center. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth registration process.Key ResponsibilitiesGreets patients, visitors, physicians,...
