Guest Service Agent
2 weeks ago
**Guest Service Agent - Courtyard Minneapolis Downtown**
Pay: 15.00 / hour
1 Full-Time Available / Weekends Required
As a member of our team, you will have access to Marriott hotel discounts, health insurance, 401k matching, dental insurance, life insurance, paid time off and more.
**Responsibilities:**
- SMILE when in contact with guests.
- Register and check out guests promptly and efficiently upon arrival to ensure guest satisfaction. Maintain a professional posture at all times and always be overly attentive to guest satisfaction.
- Perform all guest accounting functions according to established hotel operating procedures to ensure all guest and house accounts are complete and accurate.
- Follow all established credit procedures for payment by credit card and cash paying guests. Ensure all guests establish credit upon check in and monitor guest accounts.
- Demonstrate a working knowledge of all service and facilities of the hotel and immediate community to effectively assist hotel guests.
- Maintain a clean and neat work area at all times.
- Receive and process reservations accurately and effectively according to procedure.
- Review all reservations and assign rooms based on availability, special requests, and hotel promotions to ensure guest satisfaction and maximize room revenues.
- Review front office communications log each shift.
- Assist and serve all guests and team members (in person and on the phone) in a sincere and courteous manner, ensuring the finest hospitality and professionalism.
**WHO YOU ARE**
You are engaging, social, and enjoy making everyone feel welcome and taken care of. You are passionate to serve others, detail orientated, and able to anticipate the needs of our guest. While coordinating tasks between other departments and multiple guests, you can maneuver through active and busy shifts with ease and a smile.
**WHAT YOU DO**
Being warm and knowledgeable as the first point of contact for our guests at the Courtyard Minneapolis Downtown, you will welcome each traveler in for their stay and thank them on their way out after ensuring they had a wonderful visit with us. You will be able to review special requests, answer questions, and provide immediate attention to any guest concerns. We will enable you with the training and tools to be successful in a supportive, energetic environment.
**WHERE YOU WORK**
Courtyard by Marriott Minneapolis Downtown is a friendly hotel with an amazing location. It is walking distance to public transit, the US Bank Stadium and many great restaurants. We are here for or guests and are happy to do whatever it takes to make their hotel stay or dining experience a memorable one.
**WHY YOURE HERE**
**Apply for Guest Service Agent**
First name Last name Email address Phone number I would like to receive updates about my application via SMS Address (optional) City (optional) State/Province Zip/Postal Code Yes No Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted. ATTACH FILE Please add your resume 10MB limit; .pdf, .doc, and .docx file types are accepted.
-
Guest Service Agent
2 days ago
Minneapolis, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Guest Service Agent
1 day ago
Minneapolis, United States Rand Tower Hotel Tribute by Marriott Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Guest Service Representative
3 weeks ago
Minneapolis, United States TPI Hospitality Full timeHomewood Suites by Hilton, St. Louis Park, MN Part-Time/ Salary: $17/hr Shifts: 12 noon to 8 pm & 3 pm to 11 pm We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. Yo Guest Service, Representative, Guest, Service, Hospitality, Retail, Hotel
-
Guest Services Agent Part-Time
2 days ago
Minneapolis, United States HRI DEVELOPMENT Full timeWe offer some of the best benefits around. Excellent and affordable plans for you and your dependents. You become benefit eligible once you complete 30 days of employment! Most importantly, we offer a culture of growth and development, one of caring and acceptance, and a place where your successes are recognized and celebrated. If that appeals to you, come...
-
Guest Services Supervisor
2 weeks ago
Minneapolis, United States Great Wolf Lodge Full timeJob Description Pay: $20.25 per hour At Great Wolf, theGuest Services Supervisorbrings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and...
-
Guest Services Supervisor
3 weeks ago
Minneapolis, Minnesota, United States Great Wolf Lodge Full timeJob DescriptionPay: $20.25 per hour At Great Wolf, theGuest Services Supervisorbrings joy to families through active involvement in daily front desk and lodge operations. This leadership role is critical in executing on business requirements, supporting the guest services team, and interacting with guest and pack members to enhance their experience and...
-
Customer Service Representative
9 hours ago
Minneapolis, United States Kimberly Nybo - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Customer Service Representative
10 hours ago
Minneapolis, United States Tou Lee - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Brooklyn Park, MN is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Tou Lee - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...
-
Customer Service Representative
3 hours ago
Minneapolis, United States Cassandra Spear - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...
-
Customer Service Manager
8 hours ago
Minneapolis, United States R J Bergstrom - State Farm Agent Full timeJob DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Manager - State Farm Agent Team Member with R J Bergstrom - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an...
-
Front Desk Agent
1 day ago
Minneapolis, Minnesota, United States Great Wolf Lodge Full timeJob DescriptionPay: $0 per hour At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort.Essential Duties &...
-
Front Desk Agent
1 day ago
Minneapolis, Minnesota, United States Great Wolf Lodge Full timeJob DescriptionPay: $16.75 per hour At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort.Essential Duties &...
-
Front Desk Agent
3 hours ago
Minneapolis, United States Delta Hotels by Marriott Minneapolis NE Full timeJob DescriptionJob DescriptionThe Delta Hotels Minneapolis Northeast is seeking a Front Desk Agent.The Front Desk Agent will provide Remarkable Hospitality and exceptional service to every guest. This individual must have strong interpersonal and administrative skills. The Front Desk Agent must show professionalism at all times and is responsible for...
-
Front Desk Agent
7 hours ago
Minneapolis, United States Great Wolf Lodge Full timeJob Description Pay: $0 per hour At Great Wolf, ourFront Desk Agentensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Many times as the first point of contact the Front Desk Agent helps create a positive first impression of our resort.Essential Duties &...
-
Front Desk Agent
1 week ago
Minneapolis, United States Midas Hospitality Full timeJob DescriptionJob DescriptionFront Desk Agent- Home2 Suites: Brooklyn Park, MNMidas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.Start Your Journey with Midas Hospitality:Midas Hospitality is seeking a...
-
Receptionist - State Farm Agent Team Member
10 hours ago
Minneapolis, United States Tou Lee - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesDevelop leads,...
-
Front Desk Agent
1 month ago
Minneapolis, United States Yogi MQT LLC Full timeJob DescriptionJob DescriptionWe are seeking a Front Desk Agent to become a part of our team at our Newly Renovated Country Inn & Suites Hotel.You will accommodate patrons, as well as identify areas of improvement to increase efficiency.Responsibilities:Register and assign rooms to guestsConfirm phone and online reservationsRespond to guest needs, requests,...
-
Guest Service Manager
1 week ago
Minneapolis, United States Gecko Hospitality Full time $65,000 - $70,000Guest Service Manager Hotel Our Company is an industry leader looking for an enthusiastic Guest Service Manager to join our team. Apply today for our location in Bloomington, MN. Our legacy in the hospitality industry continually motivates us to offer a cozy and engaging experience for our guests. Our hotel, ideally situated and brimming with considerate...
-
Receptionist - State Farm Agent Team Member
4 hours ago
Minneapolis, United States Kimberly Nybo - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Financial Services Agent
3 weeks ago
Minneapolis, United States Farmers Insurance - Team North Star Full timeJob DescriptionJob DescriptionJob Summary:At Team North Star, we are excited to continue to grow and expand the ways that we can help customers be smarter about life insurance and financial services through the Farmers Financial Services Agent (FSA) program.FSAs have an opportunity to develop their own life insurance and financial services business. They can...