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Customer Service Specialist

5 months ago

West Springfield, United States Balise Auto Full time
Job Details

Job Location
Toyota West Springfield - West Springfield, MA

Position Type
Full Time

Job Description

Service Greeter/Valet

**College Students encouraged to apply**

The service greeter will be assisting customers who are bringing their vehicles in for various service appointments. This is a fast-paced position in a busy environment. The Greeter also works directly with the Service Advisors and Service Manager.

Job Description
  • Greet customers at their vehicle in the service drive
  • Positive Attitude, Friendly, Outgoing
  • Check mileage and confirm the appointment details
  • Other responsibilities assigned by management
  • Store hours are Monday to Friday from 8am to 5pm, and Saturday from 8am to 4pm. Sundays off allow for a great work/life balance.
  • You will have a 5-day work week and hours are flexible - more to be discussed within interview
Environmental & Physical Requirements:
  • While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear.
  • While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds
  • This position may require up to 10% travel
Benefits Include:
  • Health, dental, life and disability insurance
  • 401(k) with company match
  • Flexible spending accounts
  • Paid Time-Off
  • Climate Controlled environment
Qualifications
  • Valid driver's license, with good driving record.
  • Ability to drive standard vehicles is not required.
  • Excellent customer service skills
  • Ability to multi-task in fast paced environment
  • Must be at least 18 years old