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Chat Support Agent

2 months ago

Scottsdale, United States TEKsystems Full time

*Description:*

* Customer Support Advocate (CSA) is the principle operational point of contact for the testing network staff, clients, and testing candidates in need of support for all exam platforms

* CSAs track issues through Salesforce while also documenting troubleshooting solutions for use in a knowledgebase for common support needs.

*Must Have:*

* 1-2 years of Customer Support experience/Call Center Experience

*Hours of Operation: *Monday - Sunday 5am- 6pm, will get to choose schedule prior to training *MUST BE OPEN TO WORKING WEEKENDS*

*Company Culture/Benefits:*

* Full benefits

* Weekly Pay

* 401K with match

* Monthly meetings to ensure growth

* Recognition Cash ( You can pass out to people who help you)

* You will get two 1 on 1's monthly

* Very Inclusive

*Experience Level:*

Entry Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.