LMS Manager

3 weeks ago

New York, United States SMBC Full time

**Role Description** Deliver and implement learning curricula to support the enhancement of employee skills, competencies and development. Recommend strategic learning interventions designed to increase individual and organizational productivity and performance. Create content and materials that support business results, the overall learning strategy and employee development. **Primary Responsibilities** Demonstrated experience managing LMS/Learning management databases. Strong computer skills/advanced training with an emphasis on databases. Knowledge and demonstrated experience with reports software, building inquiries, etc. Mastery in adult learning concepts and with course course development software including Captivate or Adobe. Cross-culturally competent. Proactive, flexible, strong communicator and team player, project management experience, and detailed oriented. Excel skills. **Role Objectives: Delivery** Deliver and implement learning curricula that supports the enhancement of employee skills, competencies and development. Recommend strategic learning interventions (across multiple delivery methods and formats) designed to increase individual and organizational productivity and performance. Create content and materials that support business results, the overall learning strategy and develop employees. Work with the firm's LMS (learning management system) platform and/or directly partner with global learning team to ensure appropriate deployment, tracking and training of the workforce. Generate and/or analyze learning-related reporting to present / communicate results to applicable stakeholders. Conduct needs analysis and consistently evaluate learning results to proactively identify gaps, trends and new opportunities to improve learning interventions. **Role Objectives: Interpersonal** Build strong relationships with business lines through the delivery of client-focused learning solutions to be a trusted partner. Cross-network with other learning specialists to leverage best practices / functional efficiencies. Provide consultative guidance and partnership to HRBPs to build stronger connectivity to the business line and deepen understanding of learning needs. Partner closely with compliance, legal and risk management regarding conduct- and regulator-related training to ensure alignment and gather important training feedback. Collaborate with and/or manage external learning vendors to ensure content, visuals and overall employee experience will enable targeted skill / competencies development and business outcomes. **Role Objectives: Expertise** Utilize experience, training, credentials, certifications and/or education (i.e., B.A./B.S.) to maintain credibility with business line(s) and other partners to serve as the SME (subject matter expert) for all learning and development initiatives. Conduct needs analysis with business line(s) to customize learning interventions that are tailored to skill / knowledge / performance gaps, sector, geography and other variables. Evaluate competencies and skills needed to help establish clear career pathways. Apply learning principles and expertise when designing learning programs, writing instructional / training materials and/or other required coursework for internal clients. Have expertise and/or certifications in executive coaching, personality assessments (i.e., MBTI), behavioral assessments (i.e., Predictive Index), group dynamics (Tuckman's Theory), project management, etc. to help deliver a wide variety of needed L&D solutions to clients. Educate others regarding innovations, trends and research in the learning field to demonstrate the unique learning knowledge and expertise that the learning role brings to the business. **Qualifications and Skills** Recommended years of experience: 7 **Additional Requirements** Demonstrated experience managing LMS/Learning management databases. Strong computer skills/advanced training with an emphasis on databases. Knowledge and demonstrated experience with reports software, building inquiries, etc. Mastery in adult learning concepts and with course course development software including Captivate or Adobe. Cross-culturally competent. Proactive, flexible, strong communicator and team player, project management experience, and detailed oriented. D&I Commitment Responsible for fostering a culture of diversity and inclusion, holding leaders accountable for creating an inclusive environment through awareness and practice of equity in recruiting, developing, and promoting diverse talent.

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