Customer Service Associate II

5 months ago

Overland Park, United States Capfed Full time

** Customer Service Associate II**

**Job Category****:** Retail Operations **Requisition Number****:** CUSTO003117 Showing 1 location **Job Details**

**Description**

Capitol Federal is looking for someone that is passionate about making a difference or wants to build a career in banking. For over 125 years, Capitol Federal has helped shape the future of banking in the Midwest and we believe that a great company starts with great people.

As a Customer Service Associate II you serve a valuable role in our branch by providing customers with friendly service and helping them reach their financial goals by assisting them with banking products. You'll gain valuable knowledge into banking and finance, while helping customers with the right banking accounts for their needs.

This is a Full Time position up to 40 hours a week. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. This location is open Monday through Thursday from 9:00 AM to 5:30 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM.

*New competitive starting pay*

**Customer Service Associate II are Responsible For:**

* Helping customers meet their financial goals by providing a positive first impression through friendly and courteous service

* Processing customer transactions

* Counting cash and balancing a drawer

* Actively support our customers by identifying customer needs and suggest banking products and services for their solution

* Maintaining bank and customer accounts, including opening and closing accounts, and overseeing transactions.

* Preparing documentation to open or close accounts, including obtaining signatures, and assigning account numbers, when necessary.

* Research, troubleshoot, and resolve external and internal customer inquiries as needed

**Qualities We Look For:**

* Outgoing and a great attitude; able to talk with clients to build relationships

* Listening skills

* Technologically savvy; able to use multiple computer programs

* Ability to adapt to change

**Ideal Candidates Should Have:**

* High School Diploma or equivalent

* 1 - 3 years of experience in customer service; cash handling is preferred

* Strong attention to detail

**Capitol Federal Offers You:**

* A career that provides opportunity for growth

* Personal Time Off (PTO), start earning time off from day one

* Paid Holidays

* A comprehensive benefits package including: Health, Dental, Vision, Life Insurance, and more

* Retirement contributions to a 401K and Employee Stock Ownership Program

* Volunteer opportunities

* Training to receive the tools and resources to be successful

* Employee referral bonuses

**Capitol Federals Interview Process:**

- Submit an Application

- Pre-employment Screenings

- Interview with Human Resources

- Manager Interview

**Similar Opportunities That May Be Available:**

Mail Operations Representative, Switchboard Operator, Call Center, or Records Management Specialist

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Loss Prevention Customer Service Associate II

    2 weeks ago

    Rego Park, New York, United States T.J. Maxx Full time

    Job Title: Loss Prevention Customer Service Associate IIAbout the Role:As a Loss Prevention Associate at T.J. Maxx, you will play a vital role in maintaining a safe and secure shopping environment for our customers. Your primary responsibility will be to provide exceptional customer service while also preventing and investigating incidents of theft and...

  • Virtual/Work-at-Home - Customer Care Agent (Overland Park, KS)

    4 months ago

    Overland Park, United States Customer Direct Full time

    **Virtual/Work-at-Home - Customer Care Agent (Overland Park, KS)** **Department:** Ops-Hourly **Location:** Overland Park, KS **Please note these jobs are only available in the States of Arkansas, Illinois, Kansas, Kentucky, Missouri and Tennessee** ****Full-Time Positions Available (CST) - Shifts available between 2 pm and Midnight (includes weekends)****...

  • Customer Service Associate

    3 months ago

    Overland Park, United States Capfed Full time

    ** Customer Service Associate** **Job Category****:** Retail Operations **Requisition Number****:** CUSTO003032 Showing 1 location **Job Details** **Description** Capitol Federal is looking for someone that is inspired by making a difference and wants a career in banking. For over 125 years, Capitol Federal has helped shape the future of banking in the...

  • Customer Care Representative I/II

    4 weeks ago

    Overland Park, United States Elevance Health, Inc. Full time

    Customer Care Representative I, II - Location: Must live within 50 miles of the Topeka or Olathe, KS Pulse. Point. Elevance Health is a health company dedicated to improving lives and communities and making healthcare simpler. Previously known as A Customer Care, Representative, Healthcare, High School, Customer Service, Retail

  • Customer Experience Associate II

    2 weeks ago

    Florham Park, New Jersey, United States Conduent Patient Access Solutions, LLC Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Experience Associate II to join our team at Conduent Patient Access Solutions, LLC. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and supporting the achievement of company goals.Key ResponsibilitiesAssess customer needs and...

  • Clinical Quality Control Associate II

    4 weeks ago

    Overland Park, United States Altasciences Full time

    Your New Company! At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of...

  • Field Service Technician II Position

    4 weeks ago

    Overland Park, Kansas, United States Canon Solutions America, Inc. Full time

    About the RoleAt Canon Solutions America, Inc., we're seeking a skilled Field Service Technician II to join our team. As a Field Service Technician II, you will be responsible for diagnosing and repairing complex technical issues with our equipment, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesDiagnose and...

  • Customer Experience Associate II

    3 days ago

    Florham Park, New Jersey, United States Conduent Full time

    At Conduent, we're dedicated to delivering mission-critical services and solutions that create exceptional outcomes for our clients and the millions of people who count on them. As a Customer Experience Associate II, you'll have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every...

  • Customer Service Associate

    4 weeks ago

    Overland Park, Kansas, United States A-Line Staffing Solutions Full time

    Customer Service Representative Job DescriptionA-Line Staffing Solutions is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Respond to...

  • Customer Service Representative II

    4 days ago

    Lake Forest Park, Washington, United States McLane Company Full time

    Customer Service Representative IIMcLane Company is seeking a highly skilled Customer Service Representative II to join our team. As a Customer Service Representative II, you will be responsible for handling non-routine customer issues and providing accurate, timely, and consistent information and solutions.Key Responsibilities:Monitor customer reporting and...

  • Customer Experience Associate II

    1 week ago

    Florham Park, New Jersey, United States Conduent Patient Access Solutions, LLC Full time

    At Conduent, we're dedicated to delivering exceptional services and solutions to Fortune 100 companies and governments. As a Customer Experience Associate II, you'll play a vital role in our mission by providing top-notch support and expertise to our clients.Key Responsibilities:Perform business support and technical work using data organizing and...

  • Customer Experience Associate II

    1 week ago

    Florham Park, New Jersey, United States Conduent Incorporated Full time

    At Conduent Incorporated, we're looking for a skilled Customer Experience Associate II to join our team. As a key member of our organization, you'll play a vital role in delivering exceptional services and solutions to our clients.Key Responsibilities:Perform business support and technical work using data organizing and coordination skills.Execute tasks...

  • Customer Service Representative II

    3 weeks ago

    Forest Park, Georgia, United States McLane Company Full time

    Customer Service Representative IIMcLane Company is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Monitor customer reporting and communicate critical issues to ensure...

  • Food Service Associate II

    5 months ago

    Cedar Park, United States St. David's Surgical Hospital Full time

    Description Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Food Service Associate II opening with St. David's Surgical Hospital today and find out what it truly means to be a part of the HCA Healthcare team. Benefits St. David's Surgical Hospital, offers a total rewards package that...

  • Food Service Associate II

    3 weeks ago

    Cedar Park, Texas, United States St. David's North Austin Medical Center Full time

    Job SummaryWe are seeking a skilled Food Service Associate II to join our team at St. David's North Austin Medical Center. As a key member of our food service department, you will play a vital role in providing exceptional patient care and customer service.ResponsibilitiesServe food to cafeteria customers and maintain knowledge of menu items and ingredients...

  • Sales & Customer Service Associate

    5 months ago

    Overland Park, United States Massage Envy Full time

    Overview: Where Better Careers Begin! Massage Envy North Overland Park (9095 Metcalf Ave., Overland Park, KS 66212) Do you have a passion for helping others? At the Massage Envy North Overland Park franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an...

  • Customer Experience Associate II

    1 week ago

    Florham Park, New Jersey, United States Conduent Full time

    At Conduent, we're dedicated to delivering mission-critical services and solutions that create exceptional outcomes for our clients and the millions of people who count on them. As a Customer Experience Associate II, you'll have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every...

  • Customer Service Representative

    1 month ago

    Overland Park, Kansas, United States Walgreens Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service to our customers, answering their questions, and resolving any issues they may have.Key ResponsibilitiesProvide excellent customer service to customers in a...

  • IT Services Engineer II

    4 weeks ago

    Valley Park, Missouri, United States Loffler Companies, Inc. Full time

    Job Title: IT Services Engineer IIWe are seeking a highly skilled IT Services Engineer II to join our team at Loffler Companies, Inc. As an IT Services Engineer II, you will be responsible for providing exceptional technical support to our customers, troubleshooting complex issues, and delivering results with a sense of urgency.Key Responsibilities:Provide...

  • Customer Service Representative II

    2 weeks ago

    Forest Park, Georgia, United States McLane Company Full time

    About the RoleMcLane Company is seeking a highly skilled Customer Service Representative II to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...