Counter Sales Associate

1 month ago

Bronx, United States Daikin Full time

The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization's policies, procedures, practices, products and services.The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships. Position Responsibilities may include:Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls. Provide excellent customer service via face to face, phone calls and e-mails. Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered. Recommend alternate products based on cost, availability or specifications as needed. Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments. Generate new and repeat sales by providing product and technical information in a timely manner. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. Provide accurate information regarding availability of in-stock items. Assist customers with warranties and returns. Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. Periodically reach out to customers to determine satisfaction with the organization, products, and services Maintain records and prepare reports on sales activities. Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. Understand and follow work instructions, operating procedures, and company policies. Participate in additional projects/activities to support ongoing business needs.Nature & Scope:Works within well-defined instructionsUses established procedures and works under supervision to perform assigned tasks Work is closely supervisedKnowledge & Skills:Knowledge of HVAC equipment/products is preferred General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Good phone etiquette and e-mail etiquette Ability to deal with high-volume customer traffic Effective verbal skills - must be able to explain fairly technical parts of information clearly Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders Effective organizational skills and time management skills including ability to prioritize and multi-task High level of attention to detail and accuracy Ability to establish positive working relationships with internal and external customers and employees Ability to use good judgment and strong work ethics and integrity on the job Ability to understand and follow procedures, work instructions, and company policiesCompetency:Experience:1 - 3 years of progressive sales experience Education/Certification:High School diploma or GED equivalent, some colleges preferred People Management: NoPhysical Requirements / Work Environment:Must be able to perform essential responsibilities with or without reasonable accommodationsReports To:Branch Manager / Supervisor, Customer Service The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

  • Sales Associate

    3 months ago

    Bronx, United States Ria Financial Full time

    As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. With over 400 k locations in 165 countries, we have adopted the true identity Sales Associate, Sales, Associate, Customer Service

  • Sales Associate

    3 months ago

    Bronx, United States BoxLunch & Hot Topic Full time

    Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.We're on the search for a Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get...

  • Junior Sales Associate, Group Sales and Service

    2 months ago

    Bronx, New York, United States teamworkonline Full time

    Department: Group SalesReports To: Manager, Group Sales and Service Job Status: Part-Time, Non-Exempt Description:Built upon our storied legacy, the Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all...

  • Wine Sales Associate

    2 days ago

    Bronx, New York, United States FreshDirect Full time

    Job Summary:We are seeking a highly motivated and customer-focused Wine Sales Associate to join our team at FreshDirect. As a key member of our retail team, you will be responsible for providing exceptional customer service and assisting customers with wine and spirits recommendations and pairings.Key Responsibilities:Assist customers with wine and spirits...

  • Seasonal Sales Associate

    2 months ago

    Bronx, United States BoxLunch & Hot Topic Full time

    Get some, give back! We're looking for pop culture fanatics to help create the best experience for our customers.We're on the search for a Seasonal Sales Associate that will help lead our civic minded, pop culture driven brand. As a BoxLunch Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that...

  • Retail Sales Associate

    4 days ago

    Bronx, New York, United States Burlington Full time

    Job Summary:Burlington is seeking a highly motivated and customer-focused Store Associate to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales process.Key Responsibilities:Customer Service: Provide excellent...

  • Sales Associate

    1 day ago

    Bronx, New York, United States Mondelez International Full time

    About Mondelez InternationalMondelez International is a leading global snacking company that offers a wide range of popular brands. We are committed to delivering high-quality products and exceptional customer experiences.Job SummaryWe are seeking a highly motivated and results-driven Sales Associate to join our team. As a Sales Associate, you will be...

  • Retail Sales Associate

    1 day ago

    Bronx, New York, United States Bned Full time

    About BnedBned is a leading retail partner for colleges and universities nationwide, offering a unique retail environment focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team...

  • Sales Associate

    3 days ago

    Bronx, New York, United States Manhattanbeer Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Sales Associate to join our team at Manhattan Beer Distributors. As a Sales Associate, you will play a crucial role in supporting our Sales Representatives and contributing to the success of our business.Key ResponsibilitiesCoordinate product displays to assist Sales Representatives in meeting...

  • Sales Associate

    2 months ago

    Bronx, United States The Children's Place Full time

    Location: Bronx, New YorkJob Summary:The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain...

  • Retail Sales Associate

    3 months ago

    Bronx, United States Staples Full time

    **Retail Sales Associate** **Function: Retail Locations** **Address: 2040 White Plains Road** **City / State: Bronx, NY US** **Date Posted: February 17, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1202085** **Description** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and...

  • Retail Sales Associate

    1 day ago

    Bronx, New York, United States Hudson Group Full time

    About Hudson GroupHudson Group is a leading travel retailer with over 30 years of experience in meeting the needs and wants of travelers in over 1,000 duty-free, duty-paid, and food & beverage stores.What We OfferCompetitive Compensation: A competitive rate of pay of $16.00 an hourDaily Pay: Get your money as you earn itEmployee Discounts: 20% Hudson...

  • Retail Sales Associate

    1 week ago

    Bronx, New York, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Sherwin-Williams. As a key member of our store team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesProvide excellent customer service,...

  • Retail Sales Associate

    4 days ago

    Bronx, New York, United States Aramark Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Aramark. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key Responsibilities:Operate a point of sale system and...

  • Retail Sales Technology Associate

    3 months ago

    Bronx, United States Staples Full time

    **Retail Sales Technology Associate** **Function: Retail Locations** **Address: 5680 Broadway** **City / State: Bronx, NY US** **Date Posted: February 22, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1202582** **Description** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and...

  • Retail Sales Associate

    1 day ago

    Bronx, New York, United States Burlington Full time

    About BurlingtonBurlington is a leading off-price department store offering a wide selection of merchandise at discounted prices. As a Store Associate at Burlington, you'll be part of a dynamic team that delivers excellent customer service and drives sales growth.Key ResponsibilitiesDeliver exceptional customer service with a positive and professional...

  • Retail Sales Print Associate

    2 months ago

    Bronx, United States Staples Full time

    **Retail Sales Print Associate** **Function: Retail Locations** **Address: 2040 White Plains Road** **City / State: Bronx, NY US** **Date Posted: March 2, 2022** **Type: Part-time** **Permanent / Contract: Regular** **Job Number: 1203763** Staples Connect is focused on our customer and our community, while empowering you to learn, grow and deliver. As a...

  • Merchandise Associate

    2 days ago

    Bronx, New York, United States TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Merchandise Associate to join our team at TJX Companies, Inc. As a Merchandise Associate, you will play a key role in delivering an exceptional customer experience by engaging with customers, embodying our customer experience principles, and maintaining a clean and organized store...

  • Seasonal Cashier Associate

    3 days ago

    Bronx, New York, United States Burlington Full time

    Job Summary: We are seeking a highly motivated and customer-focused Seasonal Cashier Associate to join our team at Burlington Stores, Inc. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions accurately and efficiently, and maintaining a positive and professional attitude in a...

  • Retail Sales Associate

    55 minutes ago

    Bronx, United States Best Buy Careers Full time

    As a Retail Sales Associate, you’ll be the face of Best Buy for everyone who visits our stores. We’ll train you with the skills and knowledge you need to confidently recommend the right tech products and solutions for each customer. By creating a great shopping experience and inspiring people with what’s possible, you’ll help us enrich lives through...