Patient Services Coordinator

2 months ago


Colorado Springs, United States Choice Health at Home Full time

Job SummaryThe primary function of the PSC is to schedule patient services and coordinate with staff. The PSC is alsoexpected to cross-train as the Medical Records Specialist (MRS). Job QualificationsEducation: High School graduate. Graduate of an accredited school of vocational nursing, preferred.Licensure: If clinical, must have a current state license as a Licensed Vocational Nurse or Licensed PracticalNurse. A multi-state license issued by a state member of the National Nurse Licensure Compact (NLC) ispreferred. Current driver's license. If required to make patient visits, must have current CPR card.Experience: One year experience in homecare (e.g., home health or hospice) is preferred.Skills: Ability to establish and maintain effective working relationships with all segments of the staff. If an LVN,nursing skills as defined as generally accepted standards of practice. Good interpersonal skills.Transportation: Reliable transportation and valid and current auto liability insurance.Environmental/WorkingConditions: Performs duties in an office environment during Agency operating hours.Works in a routine office environment; noise level may be moderately high; must have the ability to work aflexible schedule and extended hours. Possible exposure to toxic materials, toner, etc. The ability to work aflexible schedule; the ability to travel locally; some exposure to unpleasant weather.1. Complete workflow tasks and other assignments to the PSC Responsible Position in theAgency's electronic medical record.2. Prioritizes the scheduling of new patient admissions in coordination with the Admin or CM-RN.3. Participates in coordinating care with nurses, patients and other members of theinterdisciplinary team.4. Provides effective communication to patients, staff members, other health care professionalsand referral sources.5. Responds to Agency and patient needs in a professional and creative manner.6. Demonstrates commitment, professional growth, and competency.7. Participates in Agency-sponsored in-service training.8. Participates in the Agency's QAPI program, as directed.9. If clinical, performs patient visits as assigned and completes documentation timely.10. Promotes the Agency philosophy and administrative policies to ensure quality of care.11. Cross-trains as the Medical Records Specialist (MRS) as needed.This is not a remote position.



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