Customer Success Manager

4 weeks ago

Atlanta, United States Flowable Group Full time

Flowable is a leading provider of open-source Intelligent Business Automation solutions that combine the power of case and process support into a single platform. As our Customer Success Manager, reporting to our VP of Customer Success, you will be a partner to our customers, enabling them to achieve their objectives and maximize value from their investment. What you’ll be doing: Customer enablement

– Assisting with the onboarding of new customers, identifying risks in achieving their stated business goals, ensuring they are utilizing all their licenses, as well as providing general customer guidance to increase the product adoption rate. Satisfaction and Expansion

– Understanding customer outcomes by communicating with customers, analyzing satisfaction rates and gathering other feedback to drive retention and growth. Collaboration

– Acting as the primary contact between the company and our customers, working closely with internal teams including sales, support, product management and the global management team. What you bring: Are you customer service orientated with excellent organization, presentation and communication skills? If this sounds like you, then take a look at our technical requirements: At-least

3 years’

experience as a Customer Success Manager, Business Consultant, Project Manager or similar role. You have a

passion for sales

and can identify growth opportunities within our existing customers. Experience with

software development projects is essential , exposure and knowledge in the BPM area is a plus. Business Case development skills

and ability in calculating the ROI and tracking the project status and financials. Ability to

influence

and

drive

issue resolution with customers and cross-functional teams within Flowable. Excellent

communication

and

presentation

skills Fluency in English What you can expect: You will enjoy flexible working-hours, training, and home-office possibilities. However, we think these are the most interesting advantages of working at Flowable: Direct impact

– As a global Customer Success Manager, you will have the opportunity to help shape our CSM offering and organization globally. Management interaction

– Acting as a proxy for our VP of Customer Success, you will have daily interaction with various members of the management team. Variety

– Supporting an assigned set out of our over 100 enterprise customers across the world, you can expect a dynamic and fast paced working environment where no two days will be the same. If this describes you and your aspirations, please click on the APPLY button below to embark on a new and successful adventure

Apply Now

#J-18808-Ljbffr

  • Manager of Customer Success

    2 weeks ago

    Atlanta, United States JFrog Full time

    At JFrog, we're reinventing DevOps to help the world's greatest companies innovate - and we want you along for the ride. This is a special place with a unique combination of brilliance, spirit, and all-around great people. Here, if you're willing to do more, your career can take off. And since software plays a central role in everyone's lives, you'll be part...

  • Customer Success Manager

    1 week ago

    Atlanta, United States Resolution Technologies Full time

    Customer Success Manager Job Summary: We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...

  • Customer Success Manager

    4 weeks ago

    Atlanta, United States Resolution Technologies Full time

    Customer Success Manager Job Summary: We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...

  • Customer Success Manager

    1 day ago

    Atlanta, United States Resolution Technologies Full time

    Customer Success Manager Job Summary: We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...

  • Customer Success Manager

    2 months ago

    Atlanta, United States Resolution Technologies, Inc. Full time

    Customer Success Manager Job Summary:We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...

  • Customer Success Manager

    3 weeks ago

    Atlanta, United States Resolution Technologies, Inc. Full time

    Customer Success Manager Job Summary:We are looking for a creative, highly motivated individual to join the team as a Customer Success Manager (CSM) in charge of onboarding, supporting, and retaining our existing customers. As a CSM, you will serve as program manager and strategic advisor to assigned accounts, meaning you will be the face of company...

  • Customer Success Manager

    4 weeks ago

    Atlanta, United States Verusen Full time

    Verusen is a leading technology company that uses artificial intelligence to provide visibility, digitization and prediction of materials data and inventory for complex supply chains. The company's AI software harmonizes disparate material data across ERP instances/systems while providing accurate MDM across the enterprise to optimize inventory costs....

  • Customer Success Manager

    2 weeks ago

    Atlanta, United States Verusen Full time

    Verusen is a leading technology company that uses artificial intelligence to provide visibility, digitization and prediction of materials data and inventory for complex supply chains. The company's AI software harmonizes disparate material data across ERP instances/systems while providing accurate MDM across the enterprise to optimize inventory costs....

  • Customer Success Manager

    3 weeks ago

    Atlanta, United States DigitalRoute Full time

    The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built to handle the massive data volumes and complexity that usage-based models...

  • Customer Success Manager

    2 weeks ago

    Atlanta, United States AutoLeap Full time

    AutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook. About AutoLeap AutoLeap is a full-suite shop...

  • Customer Success Manager

    2 weeks ago

    Atlanta, United States Kaleris Full time

    Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges...

  • Customer Success Manager

    4 weeks ago

    Atlanta, United States DigitalRoute Full time

    The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren’t built to handle the massive data volumes and complexity that usage-based models...

  • Customer Success Manager

    2 weeks ago

    Atlanta, United States Kaleris Company Full time

    Were looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base. This position is highly visible and...

  • Customer Success Manager

    2 months ago

    Atlanta, United States Kaleris Company Full time

    We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base. This position is highly visible and...

  • Customer Success Manager

    3 weeks ago

    Atlanta, United States Kaleris Company Full time

    We’re looking for a forward-thinking Customer Success Manager that will be responsible for all aspects of customer care for the customers and will work closely with other members of the Kaleris team, including sales, support, and operations to provide cross-functional leadership in Kaleris on behalf of the client base. This position is highly visible and...

  • Customer Success Manager

    4 weeks ago

    Atlanta, United States NAVIS Full time

    Kaleris is a private equity-backed software firm focused on supply chain optimization, headquartered in Atlanta, Georgia. We are a global leader in the supply chain execution market, focused on accelerating the transformation of digital supply chain for industrial and finished goods shippers and carriers by combining best-in-class solutions for challenges...

  • Customer Success Manager

    4 weeks ago

    Atlanta, United States AutoLeap Full time

    Job Description Job Description AutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook. About...

  • Customer Success Manager

    1 month ago

    Atlanta, United States DigitalRoute Full time

    The world is changing in the way we consume products, from ownership to usership, and DigitalRoute is positioned in the center of the transition. Because, when enterprises pivot to usage-based business models, they often make an unfortunate discovery. Their systems weren't built to handle the massive data volumes and complexity that usage-based models...

  • Customer Success Manager

    7 days ago

    Atlanta, Georgia, United States AutoLeap Full time

    Job Description Job Description AutoLeap is building a world-class Customer Experience practice, and we are looking for driven, talented, and passionate Customer Success Managers to help make it happen. This is a unique opportunity to join on the ground floor, drive tangible impact for customers, and shape our customer success playbook.About AutoLeapAutoLeap...

  • Customer Success Manager

    4 weeks ago

    Atlanta, United States MessageGears Full time

    MessageGears is the first and only customer marketing platform that connects directly to our customer's enterprise data warehouse. By combining the power and security of on-premises software with the efficiency and scalability of cloud delivery, we enable marketers to capitalize on every message opportunity. We're disrupting an industry by providing a...