District Manager

3 weeks ago


Springfield, United States Wings Over Full time

Now Serving These Benefits:

An energetic, collaborative, and positive work environment 3 weeks PTO $50 monthly wellness credit $1,000 annual education credit $500 work-from-home credit Medical, dental, and vision 401(k) with employer match Weekly 1-on-1s The Opportunity:

Wings Over is seeking a District Manager based in the Springfield, MA area. As a District Manager, you will lead a team focused on operational excellence in your designated restaurants.

Key deliverables for this position include:

Operationally sound stores with good financials and thriving Wings Over culture Positive impact on corporate and in-store teams A growing pipeline of leadership talent Personable development and continuous improvement Day in the Life:

(includes, but not limited to)

In-store 4-5 days per week, alternating locations as needed Training, coaching, and inspiring all designate locations to deliver exceptional guest experiences and high-quality food ensuring a commitment to Wings Over's standards Develop store leadership at all levels of store operations through store visits, one-on-ones, development plans, goal setting and coaching Use weekly store syncs to set short-term goals and drive the success of identified long-term goals Build a pipeline of leadership talent to fuel growth and engagement Hit the road to fill in leadership gaps as needed Support new store openings in recruiting, hiring, training staff, and launching new locations, both corporate and franchise Take lead on in-store rollouts of new initiatives, procedures, and promotions to include testing, giving feedback, and continued execution Serve as liaison between store leadership and corporate headquarters Deliver a balanced P&L across designated locations, with primary focus on top-line sales, productivity, and production management Drive top-line sales and continuous performance improvement focusing on leading indicators and established key metrics. Must be balanced in the approach of focusing on people, financial, and guest experience metrics equally 50-75% travel as needed to accomplish all tasks Other related duties as assigned What You Bring To The Table:

5+ years of restaurant supervisory experience with 2+ years in QSR 1+ years leading multi-unit stores and managing GMs, or leading a high-volume single unit with 50+ employees Experience managing remotely and traveling for work History of developing talent Demonstrated management of applicable restaurant regulatory areas, including employee safety; ServSafe; wage + hour; immigration; food safety A sophisticated understanding of restaurant cost and controls Strong remote and in-person communication skills Obsessive attention to detail Love for learning, teaching, coaching, and developing A disciplined approach to enforcing accountability in stores A disciplined approach to priority setting with the ability to identify the root cause of store operations and people opportunities, and move quickly to improve performance Availability to travel to support surrounding corporate and franchise locations Self-motivated, action oriented, positive and humble attitude, high level of integrity Valid driver's license and insurance Legal US work authorization

Fly With Us:

For over 20 years, Wings Over has served the best crispy chicken wings and hand-breaded tenders. Join us on our journey to create gold standard experiences that leave everyone happier than before they interacted with us.

Wings Over is an Equal Opportunity Employer. #J-18808-Ljbffr


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