District Manager

2 weeks ago


Springfield, United States AutoZone Full time

Position Summary

The District Manager (DM) oversees the day-to-day operations and other company initiatives within multi-unit AutoZone stores. The DM hires, trains, and retains high performing AutoZoners and ensures optimum productivity, in a safe environment. The DM monitors sales, cash flow, inventory controls, expense control, shrink, and ensures and maintains compliance with company policies and expectations.

Position Responsibilities

Leads and support a district culture focused on customer satisfaction, sales growth and retention

Attracts, recruits, hires, trains and develops high caliber store personnel

Assures fair and equal employment opportunities for AutoZoners and applicants

Accountable for the performance of stores in assigned market

Evaluates store operations and develops tactical plans to improve store managers overall performance

Develops an annual business plan for the district with individual goals for each store focused on building customer base, revenue and controlling expenses

Monitors sales, cash flow, inventory, and security controls

Routinely and frequently visits stores and commercial accounts

Ensures Store Manager and Commercial Sales Manager/Specialist visits commercial accounts using the Commercial Sales Call Planner

Drive sales performance, maximize gross profit margins, monitor P&L, and ensure proper inventory levels

Helps managers develop coaching and training plans for the store staff to provide WOW Customer Service, enhance productivity, and market products to enhance sales and profits.

Ensures Store Managers staff and schedule store personnel to meet customer needs, including diversity and bilingual

Evaluates and coaches managers on period Professional Selling and Culture Topics while visiting each store

Teaches managers to utilize the Individual Sales Performance and the WITTDTJR Scoreboard to increase sales

Reinforces and evaluates the period sales plans during store visits

Ensures all managers understand and uphold AutoZones company policies, accident and loss prevention procedures

Ensures Store Manager is achieving or exceeding sales targets

Follows up on WITTDTJR meetings and action items

Provides performance counseling and distributes AutoZoner Action Reviews, when necessary

Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment

Ensures managers provide and maintain a safe working environment and AutoZoners practice safe behaviors; including PPE (Personal Protective Equipment)

Adheres to and ensures AutoZoners follow AutoZones dress code standards

Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Position Requirements

High School diploma or equivalent

ASE Certified preferred

Demonstrates high level of integrity

Ability to drive customer service

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.


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