NetSuite Sales Account Manager

5 days ago

Dallas, United States Crowe Full time

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry. Job Description: We are seeking Sales Account Managers with a successful background selling software, hardware or business services in your area. You'll maintain relationships within a portfolio of NetSuite customers to ensure the continued adoption and expansion of NetSuite's cloud-based business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and eCommerce. Responsibilities: Upsell and cross-sell business application solutions within an existing base of NetSuite clients. Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives while working through each opportunity with your manager. Drive pipeline velocity activities, including customer references, complete quotes and contract preparation and execution. Network internally with NetSuite Peers/Leadership, Value Added Teams, Marketing and Enablement, etc. to increase sales performance. Work to improve overall customer happiness within assigned customer accounts. Analyze customers' business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention. Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients. Cultivate and strengthen relationships with our existing client base with the goal of becoming a trusted advisor. Provide support for immediate client needs, order and quote administration, and follow-up for client fulfillment. Interact with the Engineering team for appropriate support. Schedule appointments with existing clients to review product/service needs to identify opportunities. Participate in planning, driving attendance, and executing marketing activities including Webinars, Seminars, and other Client events. Manage the sales cycle for product and service opportunities within the existing client base. Maintain and update all assigned accounts and opportunities in the CRM system. Maintain pipeline and forecast information as well as client contact information and status in our CRM system. Qualifications: Bachelor's degree or equivalent training in business, marketing, or management. Minimum 3 years of sales experience in Software ERP Sales and Services. Demonstrated success in meeting or exceeding assigned sales quotas. Strong track record of maintaining a high level of customer satisfaction. Strong business writing and verbal communication skills. We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times. Our Benefits: Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you How You Can Grow: We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper More about Crowe: Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world. Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr

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