Customer Service Specialist

1 week ago


Jacksonville, United States eTeam Full time

Job Title: Customer Service Specialist

Location: Jacksonville FL 32202

Duration: 12+ Months+ High possibility of extension

Description:

  • The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services.
  • Under moderate supervision, this job is the first line of support to resolve routine customer issues.
  • The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.

Key Responsibilities and Duties:

  • Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
  • Provides outstanding customer service to ensure service levels are achieved and exceeded.
  • Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
  • Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools. Refers customers to published materials, secondary sources, or more senior staff.
  • Documents customer feedback and complaints.

Educational Requirements:

High School Preferred



  • jacksonville, United States eTeam Full time

    Job Title: Customer Service SpecialistLocation: Jacksonville FL 32202 Duration: 12+ Months+ High possibility of extensionDescription:The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services.Under moderate supervision, this job is the first line of support to resolve routine...


  • Jacksonville, United States Axelon Full time

    Job Title: Customer Service Specialist (Hybrid/4 days onsite) Location: Jacksonville, FL Training: Monday through Friday for 3-4 weeks, then nesting will occur on site which can be anywhere between 2-3 weeks. Description: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products...


  • Jacksonville, United States eTeam Full time

    Job Title: Customer Service SpecialistLocation: Jacksonville FL 32202 Duration: 12+ Months+ High possibility of extensionDescription:The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services.Under moderate supervision, this job is the first line of support to resolve routine...


  • Jacksonville, United States StevenDouglas Full time

    11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturdays needed with floating day off during the week, 4 days in the office 1 day remote. Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks. Service Specialist II: The Customer Service Specialist is...


  • Jacksonville, United States StevenDouglas Full time

    11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote.Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks.Service Specialist II: The Customer Service Specialist is...


  • Jacksonville, United States StevenDouglas Full time

    11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote.Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks.Service Specialist II: The Customer Service Specialist is...


  • Jacksonville, United States StevenDouglas Full time

    11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote. Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks. Service Specialist II: The Customer Service Specialist is...


  • jacksonville, United States StevenDouglas Full time

    11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote.Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks.Service Specialist II: The Customer Service Specialist is...


  • Jacksonville, United States StevenDouglas Full time

    11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote.Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks.Service Specialist II: The Customer Service Specialist is...


  • Jacksonville, United States First Citizens Bancshares, Inc. Full time

    The Customer Service Specialist III works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service activities including addressing inquiries and co Customer Service, Customer Service Specialist, Specialist, Customer Experience, Operations, Retail, Banking


  • Jacksonville, United States First Citizens Bancshares, Inc. Full time

    The Customer Service Specialist II works in a call center environment providing administrative and customer service support to the First Citizens Bank Equipment Finance Division. Performs a full range of customer service activities including addressi Customer Service, Customer Service Specialist, Specialist, Customer Experience, Operations, Retail, Banking


  • Jacksonville, United States StevenDouglas Full time

    Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...


  • Jacksonville, United States StevenDouglas Full time

    Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the companys products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...


  • Jacksonville, United States StevenDouglas Full time

    Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...


  • Jacksonville, United States StevenDouglas Full time

    Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...


  • Jacksonville, United States StevenDouglas Full time

    Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...


  • Jacksonville, United States AdaptHealth LLC Full time

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...


  • Jacksonville, United States ResourceMFG Full time

    summary Now Hiring company located in Largo for a Customer Service Specialist! Responsibilities: Receive, investigate, and respond to all customer inquiries regarding shipments, products, and complaints. Interact with customers in a positive and friendly manner to ensure high customer retention. Input phone and e-commerce orders and related data into the...


  • Jacksonville, United States Collabera Full time

    Job Details: Title: Financial Customer Service Specialist Location: Jacksonville, FL Duration: 12 months of contract | Hybrid Pay: $16/Hr. to $18/Hr. Job Description Receive and respond to requests received by email or phone, but primarily phone; Provides resolution for requests received via phone or email; Interacts continuously and deepens...


  • Jacksonville, United States StevenDouglas Full time

    Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote. Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer...