Customer Service Specialist
2 weeks ago
11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote.
Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks.
Service Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.
- Key Responsibilities and Duties: Answers inbound service calls and provides entry-level troubleshooting and resolution to routine customer issues.
- Provides outstanding customer service to ensure service levels are achieved and exceeded. Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
- Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
- Refers customers to published materials, secondary sources, or more senior staff.
- Documents customer feedback and complaints.
Educational Requirements: High School Preferred
Work Experience: No Experience Required
Physical Requirements: Sedentary Work
-
Customer Service Specialist
3 weeks ago
Jacksonville, United States Axelon Full timeJob Title: Customer Service Specialist (Hybrid/4 days onsite) Location: Jacksonville, FL Training: Monday through Friday for 3-4 weeks, then nesting will occur on site which can be anywhere between 2-3 weeks. Description: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products...
-
Customer Service Specialist
2 weeks ago
jacksonville, United States StevenDouglas Full time11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote.Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks.Service Specialist II: The Customer Service Specialist is...
-
Customer Service Specialist
2 weeks ago
Jacksonville, United States StevenDouglas Full time11/12 - 12 month contract on-site in downtown Jacksonville, FL. Some Saturday's needed with floating day off during the week, 4 days in the office 1 day remote.Training schedule, Monday through Friday for 3-4 weeks on-site, then nesting will occur on site which can be anywhere between 2-3 weeks.Service Specialist II: The Customer Service Specialist is...
-
Customer Service Specialist III
17 hours ago
Jacksonville, United States First Citizens Bancshares, Inc. Full timeThe Customer Service Specialist III works in a call center environment providing administrative and customer service support to the Equipment Finance Division. Performs a full range of customer service activities including addressing inquiries and co Customer Service, Customer Service Specialist, Specialist, Customer Experience, Operations, Retail, Banking
-
Customer Service Specialist II
1 month ago
Jacksonville, United States First Citizens Bancshares, Inc. Full timeThe Customer Service Specialist II works in a call center environment providing administrative and customer service support to the First Citizens Bank Equipment Finance Division. Performs a full range of customer service activities including addressi Customer Service, Customer Service Specialist, Specialist, Customer Experience, Operations, Retail, Banking
-
Customer Service Support Specialist
2 weeks ago
jacksonville, United States StevenDouglas Full timeService Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...
-
Customer Service Support Specialist
1 week ago
Jacksonville, United States StevenDouglas Full timeService Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...
-
Customer Service Support Specialist
2 weeks ago
Jacksonville, United States StevenDouglas Full timeService Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...
-
Customer Service Support Specialist
2 weeks ago
Jacksonville, United States StevenDouglas Full timeService Specialist II: The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience...
-
Customer Service Specialist
3 days ago
Jacksonville, United States AdaptHealth LLC Full timeAdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply,...
-
Banking Customer Service Specialist
3 weeks ago
Jacksonville, United States Vaco Full timeVaco is hiring for a Banking Customer Service Specialist located in Jacksonville, FL. Must be local to Jacksonville and the ideal candidate will come with financial/banking member services/call center experience. The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under...
-
Banking Customer Service Specialist
3 weeks ago
jacksonville, United States Vaco Full timeVaco is hiring for a Banking Customer Service Specialist located in Jacksonville, FL. Must be local to Jacksonville and the ideal candidate will come with financial/banking member services/call center experience.The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under...
-
Banking Customer Service Specialist
3 weeks ago
Jacksonville, United States Vaco Full timeVaco is hiring for a Banking Customer Service Specialist located in Jacksonville, FL. Must be local to Jacksonville and the ideal candidate will come with financial/banking member services/call center experience. The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under...
-
Banking Customer Service Specialist
2 weeks ago
jacksonville, United States Vaco Full timeVaco is hiring for a Banking Customer Service Specialist located in Jacksonville, FL. Must be local to Jacksonville and the ideal candidate will come with financial/banking member services/call center experience.The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under...
-
Banking Customer Service Specialist
3 weeks ago
Jacksonville, United States Vaco Full timeVaco is hiring for a Banking Customer Service Specialist located in Jacksonville, FL. Must be local to Jacksonville and the ideal candidate will come with financial/banking member services/call center experience. The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services....
-
Customer Service Specialist
4 weeks ago
Jacksonville, United States ResourceMFG Full timesummary Now Hiring company located in Largo for a Customer Service Specialist! Responsibilities: Receive, investigate, and respond to all customer inquiries regarding shipments, products, and complaints. Interact with customers in a positive and friendly manner to ensure high customer retention. Input phone and e-commerce orders and related data into the...
-
Customer Service Specialist III
2 weeks ago
Jacksonville, Florida, United States TD Bank N.A Full timeCustomer Service Excellence at TD Bank N.A.The Customer Service Specialist III plays a vital role in ensuring every customer feels valued and respected. This role requires a professional and positive approach to resolving issues efficiently and accurately, understanding the customer's needs and concerns.Key Responsibilities:Resolve customer complaints and...
-
Jacksonville, Florida, United States Collabera Full timeTreasury Specialist/ Customer Service RepresentativeCollabera is seeking a highly skilled Treasury Specialist/ Customer Service Representative to join our team. As a key member of our finance team, you will be responsible for providing exceptional customer service and supporting our treasury operations.Key Responsibilities:Provide top-notch customer service...
-
Customer Service Specialist
1 month ago
Jacksonville, United States itel Full timeJOB SUMMARY The Customer Service Support Specialist Tier I serves the companys customers by providing product and service information and resolving product and service problems. Responsible for receiving and resolving telephone and e-mail inquiries using professional customer service skills and knowledge of itel services and procedures. KEY RESPONSIBILITIES...
-
Customer Service Specialist
1 month ago
Jacksonville, United States itel Full timeJOB SUMMARYThe Customer Service Support Specialist Tier I serves the company’s customers by providing product and service information and resolving product and service problems. Responsible for receiving and resolving telephone and e-mail inquiries using professional customer service skills and knowledge of itel services and procedures. KEY...