Care Coordinator
1 month ago
Who We Are: Cecelia Health is a national virtual specialty medical practice serving people with chronic conditions across the care continuum. We expand access to care and provide personalized clinical support to help patients achieve sustained engagement and durable outcomes. Powered by digital tools and uniquely data-enabled, our integrated care approach addresses the whole person with proactive, coordinated support focused on clinical, behavioral, social, and emotional needs across cardiometabolic and related conditions. Following evidence-based guidelines and clinical best practices, our solution is scalable for health plans, providers, health systems, and life sciences. What You'll Do: The Care Coordinator – Contact Agent is a remote role within our Clinical team that is responsible for handling inbound and outbound calls to support our members. In this role, the Care Coordinator – Contact Agent will complete telephonic intake screening questionnaires, scheduled audio/video initial program assessments, conduct cold calls to pursue member engagement, and schedule member appointments. This position collaborates closely with our clinicians and plays a pivotal role in delivering outstanding customer service to our members. Primary Responsibilities: + Handle inbound and outbound calls to support our members. + Complete intake screening questionnaires with members. + Complete audio/video initial program assessments with members + Conduct cold calls to pursue member engagement. + Route inbound calls to the appropriate clinician. + Simultaneously navigate three technology platforms (e.g. patient service center with an integrated call center, EHR system, and member-facing app). + Assist members with scheduling appointments with clinicians. + Provide outstanding customer service to all members. + Compose thoughtful and personalized responses to members on a variety of topics. + Collaborate with clinicians, team leads, and clinical managers. + Use critical thinking skills to address member inquiries while always aiming to achieve resolution. + Support clinical operations and administration as needed. + Other duties as assigned. Requirements and Experience: + 2+ years of healthcare/clinical experience. + Call agent experience is preferred. + Passionate about customer service and member satisfaction. + Ability to work independently and as part of a team. + Strong problem solving, critical thinking, and organizational skills. + Strong communication and time management skills. + Must be comfortable setting up and maintaining company-issued equipment (e.g. laptop, monitor, etc.). + Basic understanding of EHR/EMR applications. + Proficiency in Microsoft Office. + Must live in the United States. Cecelia Health does not discriminate in employment or applications for employment based on an applicant’s sex, race, color, religion, sexual orientation, national origin, ancestry, service in the armed forces of the United States, disability, or any other protected classification as outlined by Federal, State or local laws. Current job openings at Cecelia Health are listed on our careers page . We will never ask you to provide sensitive financial or personal information throughout the recruitment or interview process. Cecelia Health will never extend a job offer without interviewing candidates via phone/video. Powered by JazzHR
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Care Coordinator
4 weeks ago
Seattle, United States Bridging Care Full timeJob description Hiring for Washington State Snohomish, King, Clark, Kitsap & Pierce County EMAIL RESUME FOR CONSIDERATION to Hr@bridging.care; PLEASE PUT IN SUBJECT LINE WHICH COUNTY YOU RESIDE IN FOR IMMEDIATE RESPONSE. We are an Equal Opportunity Employer About Us Bridging Care was created as a joint venture between two 501(c)3 nonprofit organizations:...
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Care Coordinator
1 month ago
Seattle, Washington, United States With A Little Help Full timeCare Coordinator Job DescriptionWe are seeking a dedicated and compassionate Care Coordinator to join our team at With a Little Help. As a Care Coordinator, you will be responsible for overseeing and coordinating the care plans and services provided to our clients.Key Responsibilities:Coordinate and monitor the delivery of care services to clientsAssess...
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Care Coordinator
1 month ago
Seattle, Washington, United States With A Little Help Full timeAbout the RoleWe are seeking a dedicated and compassionate Care Coordinator to join our team at With a Little Help. As a Care Coordinator, you will be responsible for overseeing and coordinating the care plans and services provided to our clients.Key ResponsibilitiesCoordinate and monitor the delivery of care services to clientsAssess client needs and...
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Care Coordinator
4 weeks ago
Seattle, Washington, United States Cecelia Health Full timeAt Cecelia Health, we're expanding access to care and providing personalized clinical support to help patients achieve sustained engagement and durable outcomes.We're seeking a dedicated Care Coordinator to join our Clinical team, handling inbound and outbound calls to support our members. This role requires a strong passion for customer service and member...
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Care Coordinator
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Seattle, United States Seattle Children's Full timeThe Dental Care Coordinator (CC) works in partnership with the dental healthcare team to coordinate patient care by providing administrative and clinical support to patients and families. Dental healthcare teams may include Pediatric Dentistry, Craniofacial/Orthodontics, and/or Oral & Maxillofacial Surgery. The Dental CC may participate in orthodontic...
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Care Coordinator
4 weeks ago
Seattle, United States Seattle Children's Full timeThe Dental Care Coordinator (CC) works in partnership with the dental healthcare team to coordinate patient care by providing administrative and clinical support to patients and families. Dental healthcare teams may include Pediatric Dentistry, Craniofacial/Orthodontics, and/or Oral & Maxillofacial Surgery. The Dental CC may participate in orthodontic...
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Care Coordinator RN
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Care Coordinator RN
4 months ago
Seattle, United States Virginia Mason Franciscan Health Full timeOverview Sign on bonus and relocation bonus available for qualified candidates. Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000...
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Admissions Coordinator
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Patient Care Coordinator
4 months ago
Seattle, United States Revibe Men's Health Full time $22 - $27Position Title: Patient Care Coordinator.Location: Seattle, WA.Duration: Full-time.Salary: $22.00-$27.00 Benefits: Health Care, Life Insurance, Long-Term Disability, 401k, PTO.The best medicine is customized. That’s why at Revibe Men’s Health, we treat each patient as a unique individual. Whether it is for low testosterone, ED, or other wellness...
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Patient Care Coordinator
4 months ago
Seattle, United States Revibe Men's Health Full timePosition Title: Patient Care Coordinator.Location: Seattle, WA.Duration: Full-time.Salary: $22.00-$27.00 Benefits: Health Care, Life Insurance, Long-Term Disability, 401k, PTO.The best medicine is customized. That’s why at Revibe Men’s Health, we treat each patient as a unique individual. Whether it is for low testosterone, ED, or other wellness...
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Patient Care Coordinator
2 weeks ago
Seattle, United States The Judge Group Full timeTitle: Patient Care CoordinatorHours: 8:00am - 5:00pm (Monday - Friday)Location: Remote (Must live in WA or OR)Type: ContractRate: $20.00-23.00Primary Responsibilities:Make outbound calls to the Medicare Advantage patient population within the Optum Care Network to schedule preventative care and health maintenance visits with primary care departments.Engage...
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Care Coordination Assistant
1 month ago
Seattle, United States Virginia Mason Franciscan Health Full timeOverview Virginia Mason Franciscan Health is a 336 bed non-profit facility providing quality health care to patients and communities in and around Seattle Washington. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S....
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Care Coordination Assistant
1 month ago
Seattle, United States Unavailable Full timeOverview Virginia Mason Franciscan Health is a 336 bed non-profit facility providing quality health care to patients and communities in and around Seattle Washington. We are part of CommonSpirit Health which operates 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S....
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Hearing Care Coordinator
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Seattle, United States Sonova Full timeWho we are You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy lifes unforgettable...
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Coordinator, Care Services
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Seattle, United States The ALS Association Full timeEstablished in 1985, The ALS Association is the only national nonprofit organization fighting ALS on every front. By leading the way in global research, providing assistance for people with ALS through a nationwide network of chapters, coordinating multidisciplinary care through certified clinical care centers, and fostering government partnerships, The...
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Field Care Coordinator
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Seattle, United States One Medical Full timeAbout Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health...
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Nurse Care Coordinator
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Seattle, Washington, United States LabMinds Staffing & Recruiting LLC Full timeJob SummaryLabMinds Staffing & Recruiting LLC is seeking a skilled Registered Nurse to join our team. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and collaborating with other healthcare professionals to achieve optimal patient outcomes.Key ResponsibilitiesAssess patient needs and develop...
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Behavioral Health Care Coordinator
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Seattle, Washington, United States UnitedHealth Group Full timeTransforming Healthcare with UnitedHealth GroupAt UnitedHealth Group, we're redefining the healthcare landscape by uniting industry-leading solutions to create a holistic care model that addresses an individual's physical, mental, and social needs. As a key member of our Optum At Home team, you'll play a vital role in helping patients navigate the healthcare...
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Patient Care Coordinator
1 month ago
Seattle, United States Providence Health & Service Full timeJob Description Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the...
