Customer Care Agent
1 month ago
Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established customer base while answering questions and providing consultation on pricing, service plans and billing issues.
Our focus is on providing exceptional customer care first and foremost. You will be empowered to do what it takes to help each customer. We offer competitive compensation and benefits for full time roles, as well as overtime opportunities during the busy winter season. You may also find room for advancement with us. If this sounds like the kind of career move you have wanted to make and if you meet our qualifications, we want to talk with you
Responsibilities:
As a Customer Care Agent , you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication and active listening skills to provide customers with exceptional service.
Specific duties include:
- Preparing account changes
- Troubleshooting and resolving customer issues
- Identifying and acting upon potential new sales opportunities
- Assisting with customer retention
- Working with other departments to ensure timely resolution of customer issues
- Negotiating customer prices, service plan payments and billing issues consistent with specified company guidelines
As a Customer Care Agent, you must be pleasant and professional with an engaging personality and possess the ability to function equally well both independently and in a team environment. You must be detail oriented and focused, with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.
Specific qualifications include:
- High School Diploma or Equivalent
- 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
- Ability to work well in a fast paced environment
- Excellent telephone skills
- Strong troubleshooting abilities
- Solid negotiating skills
- Computer proficient
- Must be flexible for weekday and weekend shifts
As a Customer Care Agent, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are one of the main keys to our continued success, therefore, we are committed to your professional development and you may find opportunities for advancement to roles of greater responsibility within our organization.
Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:
- Medical coverage (F/T staff)
- Dental coverage (F/T staff)
- Retirement Savings
- Plus more
Build a rewarding career with an industry leader
Apply now
We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.
The hourly pay rate is $18-$20 per hour.
-
Customer Care Agent
1 month ago
Hopewell Junction, United States Meenan Full timeAre you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Care Agent. You will handle inbound and outbound customer service calls from an established...
-
Bilingual Customer Service Representative
4 weeks ago
Hopewell Junction, New York, United States Staff My Agency Full timeCustomer Service Representative - Bilingual Insurance SpecialistAre you a motivated self-starter looking for a rewarding career with excellent income and growth potential? We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.Responsibilities:Establish customer...
-
Bilingual Customer Service Representative
2 months ago
Hopewell Junction, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business...
-
Customer Service Representative
4 weeks ago
Hopewell Junction, New York, United States LaScala Leasing Full timeJob Title: Front Desk AgentJob Summary:We are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests at LaScala Leasing. The Front Desk Agent will be responsible for assisting guests with the check-in and check-out processes, issuing room keys, and processing payments. Additionally, the Front Desk Agent will...
-
Licensed Insurance Customer Service Representative
3 months ago
Hopewell Junction, United States Staff My Agency Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based...
-
Customer Experience Representative
4 weeks ago
Grand Junction, Colorado, United States Sean Brumelle - State Farm Agent Full timePosition Overview: We are seeking a vibrant individual who thrives on providing exceptional customer experiences. As a Customer Experience Representative, you will have the opportunity to engage with the public and make a positive impact. Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the...
-
Customer Service Representative
4 weeks ago
Hopewell Junction, New York, United States Star Group, LP Full timeWe are seeking a highly skilled Customer Care Agent to join our team at Star Group, LP. As a key member of our customer service team, you will be responsible for handling inbound and outbound customer service calls, providing exceptional service, and resolving customer issues in a timely and professional manner.Key Responsibilities:Handle incoming calls from...
-
Bilingual Customer Service Representative
4 weeks ago
Hopewell Junction, New York, United States Staff My Agency Full timePosition OverviewA successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, as we will train the right person with the right skill set.We seek an energetic professional interested in helping our...
-
Customer Service Agent
4 months ago
Grand Junction, United States SkyWest Airlines Full timeAs a Customer Service Agent, you will provide excellent front-line service to our passengers. Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers that arrive without their luggage, and re-book pas Customer Service, Agent, Service, Retail, Airline, Customer
-
Customer Service Representative
4 weeks ago
Hopewell Junction, New York, United States LaScala Leasing Full timeJob SummaryWe are seeking a friendly and reliable Front Desk Agent to provide exceptional service to our hotel guests at LaScala Leasing. The successful candidate will be responsible for assisting guests with the check-in and check-out processes, issuing room keys, and processing payments.Responsibilities include communicating with housekeeping staff to...
-
Insurance Team Member
4 weeks ago
Hopewell Junction, New York, United States Ken Lemenze - State Farm Agency Full timeJob OverviewWe are seeking a highly motivated and experienced Insurance Team Member to join our dynamic team at Ken Lemenze - State Farm Agency. As a key member of our team, you will play a crucial role in providing exceptional customer service and supporting our State Farm Agent in achieving their sales goals.ResponsibilitiesEstablish and maintain strong...
-
Account Manager
4 weeks ago
Grand Junction, Colorado, United States Eric Lusby - State Farm Agent Full timeJob Description:As an Account Manager - State Farm Agent Team Member, you will play a vital role in our daily business operations and customers' success. You will grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively marketing...
-
Part-Time Bilingual call center Agent
4 days ago
Hopewell, United States Conduent State & Local Solutions, Inc Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Customer Service Ambassador
4 weeks ago
White River Junction, Vermont, United States Lynn Dobrowsky - State Farm Agent Full timeCustomer Relations RepresentativeAre you a people person who excels at building strong relationships with customers? Do you have a passion for helping others and providing exceptional service? If so, we may have the perfect opportunity for you!As a Customer Relations Representative with Lynn Dobrowsky - State Farm Agent, you will be responsible for forging...
-
Store Associate
4 weeks ago
Hopewell Junction, New York, United States CVS Health Full timeAt CVS Health, we're committed to delivering exceptional customer experiences in a dynamic retail environment. As a Store Associate, you'll play a vital role in shaping the future of healthcare for individuals, businesses, and communities.Key Responsibilities:Deliver Exceptional Customer Service: Anticipate customer needs, demonstrate empathy and care in all...
-
Customer Service Associate
6 months ago
Hopewell, United States Teleperformance USA Full timeCategory : Customer Service/Support About TP Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the worlds best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our...
-
Customer Service Representative
1 month ago
Grand Junction, Colorado, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full timeJob Title: Cross-Utilized Agent, GJTJob Summary:Trego-Dugan Aviation of Grand Island Inc. is seeking a highly motivated and customer-focused individual to join our team as a Cross-Utilized Agent. This role will provide exceptional service to our customers, ensuring a seamless and efficient experience.Key Responsibilities:Provide total customer service to all...
-
Customer Service Engineer
4 weeks ago
Hopewell Junction, New York, United States KLA Full timeJob Summary:KLA is seeking a skilled Customer Service Engineer to provide technical support to customers in the field. The ideal candidate will have a strong background in electronics, RF theory, and mechanical engineering, with experience in troubleshooting and diagnosing complex technical issues.Key Responsibilities:Provide technical support to customers...
-
Insurance Account Specialist
4 weeks ago
Essex Junction, Vermont, United States Chris Kasper - State Farm Agent Full timeJob OverviewState Farm Insurance Agent Chris Kasper is seeking a highly motivated and career-oriented professional to join their team in Essex Jct, VT. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products, including auto, home, and life insurance.ResponsibilitiesUse a...
-
Insurance Agent
4 weeks ago
White River Junction, Vermont, United States New York Life - Robert Rice Full timeJob Title: Insurance Sales AgentAbout the Role:We are seeking an experienced insurance agent to join our team at New York Life - Robert Rice. As a key member of our sales team, you will be responsible for developing and implementing effective sales strategies to cultivate long-term customer loyalty and grow existing portfolios.Key Responsibilities:- Create...